June 2020 I-751 filers

[doggieandsam 765]

i have observed on here that the issuance and/or scheduling of biometrics vary greatly between service centers. YSC for example were sending the biometrics waiver letters within 30-60 days after NOA for RoC. Some issue it many months after NoA. Other service centers like MSC won't do it until your case has been transferred to the local adjudicating office or when you are close to getting scheduled for an interview. 

[See7 81]

7 hours ago, Rose Iaquinto said:

WOW, that is the most helpful thing I have heard from USCIS. Thank you so so much for sharing that with us! I hope that they just use our original biometrics.

@Rose Iaquinto I agree  

[izavox 147]

On 9/10/2020 at 7:25 PM, See7 said:

** For all the filers who are patiently waiting for their biometric appointment......below is a response from USCIS on my service request

 

***************************************************************************************************************************************************
The status of this service request is:

On 08/29/2020, you contacted USCIS concerning your I-751 to notify us that you have not received your biometrics appointment notice. Below is a summary of what we found and how the issue has been or may be resolved.

Thank you for your inquiry regarding an appointment to have your biometric images processed at an Application Support Center (ASC). On March 18, 2020, U.S. Citizenship and Immigration Services has suspended all biometrics appointments. As of the date of this letter, some ASC offices have re-opened in a limited capacity. However, not all ASC locations have re-opened fully.

Please visit our website for possible USCIS office closures: https://www.uscis.gov/about-us/uscis-office-closings .

As of March 30, 2020, USCIS May reuse previously submitted biometrics for certain form types including I-751(PRC). This Management Directive is limited to the period during the COVID-19 pandemic and will automatically expire on Sept. 1, 2020, unless expressly extended by the USCIS deputy director for policy.

If you do not receive a notice of action regarding your case, please note that when USCIS again resumes normal operations, USCIS will automatically reschedule Application Support Center (ASC) appointments due to the office closures. If you do not receive a new appointment notice by mail within 90 days from the time when the ASC offices re-open, call 800-375-5283.

All ASC closures are posted on www.uscis.gov .  For up to date closure information, visit the USCIS Office Closures page.

Please also note that receipt of this letter does not guarantee that your case will be able to be adjudicated using previously captured biometrics and that processing of your case may in fact require an ASC appointment once the offices re-open.

 

***************************************************************************************************************************************************

 

Thank you for the update @See7 !! I wish all ROC people would already get their biometrics from AOS considering the circumstances, but my take is that this will take a while. Nothing more we can do  

 

 

[See7 81]

12 hours ago, izavox said:

Thank you for the update @See7 !! I wish all ROC people would already get their biometrics from AOS considering the circumstances, but my take is that this will take a while. Nothing more we can do  

 

 

I agree @izavox patience is the key

[See7 81]

After a long wait time (around 50 minutes) on the USCIS contact center number I was able to talk to a very helpful lady. She confirmed that my case (WAC#) is at the local field office (OAK ASC) and they are clearing backlog at the moment and I should get biometric appointment letter before Oct 13th. She also asked to callback and request for level 2 agent to schedule biometric appointment in case I do not receive appointment letter by Oct 13th.

 

[Rose Iaquinto 33]

21 hours ago, See7 said:

After a long wait time (around 50 minutes) on the USCIS contact center number I was able to talk to a very helpful lady. She confirmed that my case (WAC#) is at the local field office (OAK ASC) and they are clearing backlog at the moment and I should get biometric appointment letter before Oct 13th. She also asked to callback and request for level 2 agent to schedule biometric appointment in case I do not receive appointment letter by Oct 13th.

 

wow that sounds like some good news! My office is still MSC and there has not been any update... we have tried to put in an inquiry and the website told us our case was processing within normal time frame and we could not put in an inquiry at this time lol even though we have no way of actually tracking the MSC office since its not on their site. Hoping for the best for all and a speedy process

[izavox 147]

On 9/24/2020 at 4:06 PM, See7 said:

After a long wait time (around 50 minutes) on the USCIS contact center number I was able to talk to a very helpful lady. She confirmed that my case (WAC#) is at the local field office (OAK ASC) and they are clearing backlog at the moment and I should get biometric appointment letter before Oct 13th. She also asked to callback and request for level 2 agent to schedule biometric appointment in case I do not receive appointment letter by Oct 13th.

 

That is awesome news @See7!! So do you think it's worth it trying to talk to a level 2 agent? I've been debating that for a few days but worried I'd get the same response as my online SR (which was the same one that you shared with us here)  

[See7 81]

2 hours ago, izavox said:

That is awesome news @See7!! So do you think it's worth it trying to talk to a level 2 agent? I've been debating that for a few days but worried I'd get the same response as my online SR (which was the same one that you shared with us here)  

@izavox I would suggest to call USCIS support line and tell them - it's been more than 90 days since you filed your I-751 and you haven't received biometric appointment letter yet thus you were wondering if biometric will be required. Also, there is no harm to ask them if your application is at local ASC  and when you should expect biometric appointment letter! 

 

I hope this helps!!

[izavox 147]

On 9/30/2020 at 8:10 PM, See7 said:

@izavox I would suggest to call USCIS support line and tell them - it's been more than 90 days since you filed your I-751 and you haven't received biometric appointment letter yet thus you were wondering if biometric will be required. Also, there is no harm to ask them if your application is at local ASC  and when you should expect biometric appointment letter! 

 

I hope this helps!!

I called them as well yesterday (after almost 1 hour of listening to their stand-by song which is now stuck in my head haha) and they said my ASC started processing biometrics as of July 27th and I should expect my biometrics letter by October 27th and if I dont get it by them to give them a call again.

 

I love that they gave us somewhat of a specific answer as opposed to the online SR where it's vaguely "things are slow, we're sorry".

 

Did you receive yours @See7 since then?

[Rose Iaquinto 33]

Hi guys, I called last night and was on hold for an hour!! for USCIS to give me a ridiculous nothing pretty much. They told me it would take approx 30 days to get a response regarding the MSC filing and why my husband still hasnt received biometrics. They told me that they were backed up and that they dont know when the file would get transferred. I basically got no update guys  They told me that if we dont get any notice within the next 30 days, we need to call back.

[See7 81]

3 hours ago, izavox said:

I called them as well yesterday (after almost 1 hour of listening to their stand-by song which is now stuck in my head haha) and they said my ASC started processing biometrics as of July 27th and I should expect my biometrics letter by October 27th and if I dont get it by them to give them a call again.

 

I love that they gave us somewhat of a specific answer as opposed to the online SR where it's vaguely "things are slow, we're sorry".

 

Did you receive yours @See7 since then?

@izavox I haven't! I will contact them on Oct 13th unless I get biometric. 

[Mill&bill 131]

15 hours ago, Rose Iaquinto said:

Hi guys, I called last night and was on hold for an hour!! for USCIS to give me a ridiculous nothing pretty much. They told me it would take approx 30 days to get a response regarding the MSC filing and why my husband still hasnt received biometrics. They told me that they were backed up and that they dont know when the file would get transferred. I basically got no update guys  They told me that if we dont get any notice within the next 30 days, we need to call back.

My center is MSC too and I am May filer. I did not heard anything regarding my biometrics. this center is so slow. so far i never come across any post who got biometrics with MSC

[See7 81]

I called USCIS today, after 90 minutes of wait got an agent. Did verification formalities after which I requested agent to schedule for a biometric appointment based on conversation I did with the previous agent in mid of September. Well, they know when we contacted them  

 

The agent helped to schedule biometric appointment by submitting a request (got a referral ID) to the field office and I was told that the target date for appointment will be in last week of October and I will get email confirmation from the field office and an appointment letter.

[izavox 147]

On 10/8/2020 at 9:35 AM, Rose Iaquinto said:

Hi guys, I called last night and was on hold for an hour!! for USCIS to give me a ridiculous nothing pretty much. They told me it would take approx 30 days to get a response regarding the MSC filing and why my husband still hasnt received biometrics. They told me that they were backed up and that they dont know when the file would get transferred. I basically got no update guys  They told me that if we dont get any notice within the next 30 days, we need to call back.

That is so odd   were you able to talk to a Tier 2 agent? They usually are able to provide more information on your case (not super easy to get to them though, but it is possible). 

 

The whole wait is excruciating. Did your husband receive the extension letter at least?

16 hours ago, See7 said:

I called USCIS today, after 90 minutes of wait got an agent. Did verification formalities after which I requested agent to schedule for a biometric appointment based on conversation I did with the previous agent in mid of September. Well, they know when we contacted them  

 

The agent helped to schedule biometric appointment by submitting a request (got a referral ID) to the field office and I was told that the target date for appointment will be in last week of October and I will get email confirmation from the field office and an appointment letter.

Yay!! Great news!! @See7!

[Rose Iaquinto 33]

This is the most frustrating thing ever! No Tier 2 agent because it was past 9pm and there was noone they could contact. He did receive his extension letter thankfully, but I will be calling back in the next 30 days since I'm sure I wont be getting an update from them anytime soon 😕 I wish everyone would just get processed fast and efficiently, and not have to wait around this whole time. We are paying all this money and they are still slow as snails.