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Filed: IR-1/CR-1 Visa Country: Kenya
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Can a Tier 2 customer service agent help with an obvious oversight? My wife's Petition was approved with my BC proving American citizenship yet my two Step-daughters received RFE's asking for my (already provided in the electronic application) BC.

Filed: AOS (apr) Country: Philippines
Timeline
Posted
1 minute ago, Mintosman said:

Can a Tier 2 customer service agent help with an obvious oversight? My wife's Petition was approved with my BC proving American citizenship yet my two Step-daughters received RFE's asking for my (already provided in the electronic application) BC.

Did you provide it once or with each petition 

YMMV

Filed: IR-1/CR-1 Visa Country: Kenya
Timeline
Posted
Quote
42 minutes ago, TVC said:

I guess you could explain the situation in a letter and upload that. Be sure to include all the petition numbers.

 

Thanks TVC. Frustrating no one there can look at it! My immigration attorney suggested mailing them as well. I guess I will do that. 

 
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