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Vermyndax

NVC keeps rejecting marriage certificate

By Vermyndax in National Visa Center (Dept of State)

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Vermyndax Contributor

Vermyndax   33

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Filed: IR-1/CR-1 Visa Country: Philippines
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I'm having a problem with the NVC. They're rejecting the marriage certificate with "invalid doc." The message center won't open the message, so I can't view the actual feedback about the document (if there is any). Does anyone have experience with the marriage certificate from Philippines and NVC?

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BlinkerFluid Apprentice

BlinkerFluid   7

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Filed: IR-1/CR-1 Visa Country: Philippines
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There could be several problems... is it the document itself or maybe the file type? Are you just now trying to upload the document? or is it rejected by NVC from a review? Here are some suggestions 🤔

  • Make sure it is the PSA marriage certificate, not the LCR...
  • The PSA certificate is A4 paper size, which is not common. make sure you didn't cut the bottom part off in your scan. I did that accidentally before I submitted to USCIS but I caught it before I submitted. When you scan it, scan to PDF so it will capture the whole document. It will resize it for you to fit. 
  • What type of file format is it? They will only take JPG and PDF from what i experienced. if it is a TIF of PNG, etc?
  • your best bet is to submit in PDF format
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Vermyndax Contributor

Vermyndax   33

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Filed: IR-1/CR-1 Visa Country: Philippines
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21 hours ago, MM&HM said:

There could be several problems... is it the document itself or maybe the file type? Are you just now trying to upload the document? or is it rejected by NVC from a review? Here are some suggestions 🤔

  • Make sure it is the PSA marriage certificate, not the LCR...
  • The PSA certificate is A4 paper size, which is not common. make sure you didn't cut the bottom part off in your scan. I did that accidentally before I submitted to USCIS but I caught it before I submitted. When you scan it, scan to PDF so it will capture the whole document. It will resize it for you to fit. 
  • What type of file format is it? They will only take JPG and PDF from what i experienced. if it is a TIF of PNG, etc?
  • your best bet is to submit in PDF format

We were using PDF, but I think we were using a local municipality copy and not the PSA copy. That might be the problem. Last night I logged on to the PSA site and ordered some new copies. Hope that helps.

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Just Paul Veteran

Just Paul   4,595

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Filed: Citizen (apr) Country: Philippines
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13 minutes ago, Vermyndax said:

we were using a local municipality copy and not the PSA copy.

That is the problem.

March 2, 2018  Married In Hong Kong

April 30, 2018  Mary moves from the Philippines to Mexico, Husband has MX Permanent Residency

June 13, 2018 Mary receives Mexican Residency Card

June 15, 2018  I-130 DCF Appointment in Juarez  -  June 18, 2018  Approval E-Mail

August 2, 2018 Case Complete At Consulate

September 25, 2018 Interview in CDJ and Approved!

October 7, 2018 In the USA

October 27, 2018 Green Card received 

October 29, 2018 Applied for Social Security Card - November 5, 2018 Social Security Card received

November 6th, 2018 State ID Card Received, Applied for Global Entry - Feb 8,2019 Approved.

July 14, 2020 Removal of Conditions submitted by mail  July 12, 2021 Biometrics Completed

August 6, 2021 N-400 submitted by mail

September 7, 2021 I-751 Interview, Sept 8 Approved and Card Being Produced

October 21, 2021 N-400 Biometrics Completed  

November 30,2021  Interview, Approval and Oath

December 10, 2021 US Passport Issued

August 12, 2022 PHL Dual Nationality Re-established & Passport Approved 

April 6,2023 Legally Separated - Oh well

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