Received New Social Security Card....BUT....

[AC&MH 70]

We very fortunate enough to have a great local SSA Office that worked with us to process my wifes application during this COVID mess.  They made an appointment for us to come in and processed our application while we waited.  There was a verification issue with DHS due to the fact that we applied in her married name and not the name on her I94, but even that was quickly resolved. We applied on a Tuesday and her card arrived in the mail the following Monday.

 

Now the concerning part. This afternoon, I attempted to create an account for her on the MY SSA page.  Using her new SSN I was unable to create an account.  Each time I tried it said her information did not match what was on file.  After 3 times it said her information was locked for 24 hours, which is really odd because it did not let me create an account.

 

Has any one else had this issue?  Is there some waiting period involved before new SSN holders can sign up with SSAs online account feature.  I wished to use this as a means to verify her number an information was correct before we submit her AOS.  Now I am concerned SSA made an error somewhere along the way. Any insights would be helpful.

[geowrian 22,337]

It's very possible she doesn't have enuigh of a history in the US to be eligible to verify her identity. Identity proofing here generally involves questions about one's address history, credit history, etc. That just takes time to put into place.

 

Can she signup for USPS Informed Delivery? That also uses a similar ID Proofing via Equifax.

[JFH 12,190]

*~*~*moved from “K-1 fiancé visa progress reports” to “SSNs”*~*~*

[AC&MH 70]

Got the answer from SSA today.  They said it generally takes 30 days for a new Social Security Number before it will show up in any databases financial or otherwise. Go figure...

[ClareZV 7]

On 4/29/2020 at 8:09 PM, AC&MH said:

Got the answer from SSA today.  They said it generally takes 30 days for a new Social Security Number before it will show up in any databases financial or otherwise. Go figure...

Hello, we're going through a similar issue now. How long did it take before you were able to make an account? And is that 30 days from when they issue the card? THANKS!