Does NVC reject docs for being multiple documents?

[Gonzalaz 15]

Hello! Has anyone heard of the NVC rejecting a required civil document because it is a scan of multiple documents? For example a letter of explanation, a police certificate, and a translation of the police certificate? I bundled multiple documents together in one PDF for some of the required documents we uploaded (for example my proof of domicile documents were all bundled together and so were my tax transcripts). Those were accepted. However, we had our police certificate rejected. When we called NVC, the guy gave us the advice of not putting multiple documents together in one PDF. Does anyone have more information on this? On the CEAC system it doesn't say to not put multiple documents together. See screen shot---- #2 of the instructions even says: "2. Multipage documents should be scanned into one PDF file, if possible"

Thank you for your insight! 

 

[OrihimeandIchigo 216]

The way I always read 2. Was for instance if let's say the police certificate was 3 pages. Then they wanted the 3 pages put together since its the same document. 

 

If it was me I would just upload each of the pages separately Explanation letter then Police Certificate and then Translation of Police Certificate and just type a explanation in the comments section explaining what each document is. 

 

Also if I may ask why do you have a separate page of a "translation" of Police certificate. We're you not able to access a police certificate in English? Did you go by the State Department website per country guidelines on what documents like Police Certificate they accept per country? 

https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country.html

 

 

I'm actually surprised your domicile and Tax Transcripts were accepted while bundled together because everywhere I've read in this forum its been advised not to because multiple people get RFE for putting Tax Transcripts together and when they call NVC they're advised to NOT bundle things like that together. But I guess it all depends on who is reviewing your case for each specific time. So congrats to you. 

Edited April 14, 2020 by OrihimeandIchigo

[Gonzalaz 15]

6 hours ago, OrihimeandIchigo said:

Also if I may ask why do you have a separate page of a "translation" of Police certificate. We're you not able to access a police certificate in English? Did you go by the State Department website per country guidelines on what documents like Police Certificate they accept per country? 

https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country.html

 

Hello! Yea, we have the correct police certificate per those guidelines. However, it was issued in Spanish, so we had it translated to English.

 

6 hours ago, OrihimeandIchigo said:

I'm actually surprised your domicile and Tax Transcripts were accepted while bundled together because everywhere I've read in this forum its been advised not to because multiple people get RFE for putting Tax Transcripts together and when they call NVC they're advised to NOT bundle things like that together. But I guess it all depends on who is reviewing your case for each specific time. So congrats to you. 

What does RFE mean?

Yea, I had my past 3 years of tax transcripts in one PDF together for upload. Then in a separate PDF I had my proof of domicile documents bundled together. Both of those were approved.  I already submitted the police certificate bundled with the letter of explanation and the translation. So, fingers crossed it is approved. How frustrating to be denied and sent to the back of the line for a clerical issue like that! 

[OrihimeandIchigo 216]

3 hours ago, Gonzalaz said:

 

What does RFE mean?

Yea, I had my past 3 years of tax transcripts in one PDF together for upload. Then in a separate PDF I had my proof of domicile documents bundled together. Both of those were approved.  I already submitted the police certificate bundled with the letter of explanation and the translation. So, fingers crossed it is approved. How frustrating to be denied and sent to the back of the line for a clerical issue like that! 

RFE means (request for evidence). Meaning they want more documents or more evidence. So then you go back to the line in them reviewing your documents. 

 

Congrats on your stuff being accepted I guess it really does depend on who reviews the cases. I've seen on here so many people get RFE for the silliest reasons and also for things they didn't do wrong and followed directions. It's so nerve-wracking because they want everything perfect. 

 

Best of luck to you I hope you'll keep us updated 😊

[Gonzalaz 15]

2 hours ago, OrihimeandIchigo said:

RFE means (request for evidence). Meaning they want more documents or more evidence. So then you go back to the line in them reviewing your documents. 

 

Congrats on your stuff being accepted I guess it really does depend on who reviews the cases. I've seen on here so many people get RFE for the silliest reasons and also for things they didn't do wrong and followed directions. It's so nerve-wracking because they want everything perfect. 

 

Best of luck to you I hope you'll keep us updated 😊

One can not overstate how stressful and nerve-wracking this is....and more so now amidst the pandemic. I should be hearing soon sine I submitted on Feb 20 and the NVC is apparently now getting into Feb cases. So, I will let you know if I get a RFE or approved on those docs!

 

Good luck to you too!!

[Gonzalaz 15]

On 4/14/2020 at 1:38 PM, OrihimeandIchigo said:

RFE means (request for evidence). Meaning they want more documents or more evidence. So then you go back to the line in them reviewing your documents. 

 

Congrats on your stuff being accepted I guess it really does depend on who reviews the cases. I've seen on here so many people get RFE for the silliest reasons and also for things they didn't do wrong and followed directions. It's so nerve-wracking because they want everything perfect. 

 

Best of luck to you I hope you'll keep us updated 😊

Hey! I just wanted to update you on this topic. Today we received the message that our documents were approved (the police certificate and the passport) even though I had bundled each of them with a letter of explanation. I guess it depends on who reviews your case. Because we did call in to the NVC a couple weeks ago and the guy on the phone said that they were likely to be rejected because I had the letter of explanation in there with each document. (Shrug)

[Alexsea 45]

On 5/4/2020 at 11:29 PM, Gonzalaz said:

Hey! I just wanted to update you on this topic. Today we received the message that our documents were approved (the police certificate and the passport) even though I had bundled each of them with a letter of explanation. I guess it depends on who reviews your case. Because we did call in to the NVC a couple weeks ago and the guy on the phone said that they were likely to be rejected because I had the letter of explanation in there with each document. (Shrug)

 

So when you re-submitted the police certificate, what exactly did you do differently the second time around? You still kept everything bundled, but you added a letter explaining why it was bundled with the translation document? 

[Gonzalaz 15]

4 hours ago, Alexsea said:

 

So when you re-submitted the police certificate, what exactly did you do differently the second time around? You still kept everything bundled, but you added a letter explaining why it was bundled with the translation document? 

Hey! so the first time around i just uploaded the police certificate with the translation. they rejected it because they said that it was expired. since it was not actually expired, i attached a letter of explanation saying that it wasn't expired.  bundled that in a PDF with the certificate and the translation. Does that help? I don't think that they care about bundling translations in with the document that are being translated. but we were told on the phone when we called (weeks after we had re-submitted...so it was too late to make changes) that we would probably be rejected for having that letter of explanation bundled in there with the certificate and the translation. But then, thankfully, it wasn't. so either we got lucky or the guy on the phone didn't know what he was talking about.