Civic documents NVC

[SDNOMAD 17]

Hi there I keep getting an “application error please try again” every time I attempt to upload my civil documents on CEAC does anyone know why this is happening? It’s a scanned PDF format under 2MB.... I’m confused and don’t know what to do 

[Mr & Mrs T 778]

23 minutes ago, SDNOMAD said:

Hi there I keep getting an “application error please try again” every time I attempt to upload my civil documents on CEAC does anyone know why this is happening? It’s a scanned PDF format under 2MB.... I’m confused and don’t know what to do 

Hi, 

maybe you could try to change server . 
for me , Firefox was the only one working . 

Safari, google chrome etc didn’t worked .
plus you have to be fast as the CEAC disconnect after 15 mn of inactivity.

i hope it help 

good luck ! 🍀 

[OrihimeandIchigo 216]

1 hour ago, SDNOMAD said:

Hi there I keep getting an “application error please try again” every time I attempt to upload my civil documents on CEAC does anyone know why this is happening? It’s a scanned PDF format under 2MB.... I’m confused and don’t know what to do 

People have been having this same problem lately also. All I can recommend is either wait 24 hours and just keep trying again and again.

 

 

[NikLR 13,227]

Try using microsoft edge too.  (Basically the new internet explorer)

~~moved to NVC discussion from IR1/CR1 process and procedures.~~

Edited March 15, 2020 by NikLR

[lioness8 0]

I am having the same issue too. I have tried every browser I can think of. I will give it another try tomorrow, seen as today is Sunday.

[estersofy 3]

I had the same problem uploading documents from my computer. I disconnected my phone from the wifi and automatically connected to my phone company (Metro PCS). I downloaded the files to the phone and from the phone I was able to upload all the documents to CEAC. So it's a problem with the server of the company that gives us the internet to the pc.

[estersofy 3]

I'm attaching the screenshot  of the error that comes up so if anyone who knows about computers can help. Thank you

[lioness8 0]

I tried again today using Google Chrome and it worked.

[AndromedaIndy 0]

I am having the same issue. Unable to upload any documents. This has been going on since yesterday and its still broken. I am trying to upload a corrected document because they rejected the previous.

 

To be precise, below is the message I am getting while trying to upload the documents via NVC site:

 

I have used every browser know to man and messed with all security settings, but nothing works.

 

Customer service is nonexistent at NVC. Plus they have a pretty incompetent IT staff because this website is pathetic.

 

 

Thanks,

AI

Edited March 17, 2020 by AndromedaIndy

[estersofy 3]

1 hour ago, AndromedaIndy said:

I am having the same issue. Unable to upload any documents. This has been going on since yesterday and its still broken. I am trying to upload a corrected document because they rejected the previous.

 

To be precise, below is the message I am getting while trying to upload the documents via NVC site:

 

I have used every browser know to man and messed with all security settings, but nothing works.

 

Customer service is nonexistent at NVC. Plus they have a pretty incompetent IT staff because this website is pathetic.

 

 

Thanks,

AI

 

Have you tried from your cell phone using your cell phone company's connection  ??

[estersofy 3]

21 hours ago, estersofy said:

 

Have you tried from your cell phone using your cell phone company's connection  ??

Follow this link/url:

https://www.smarterasp.net/support/kb/a1968/how-to-fix-error-underlying-connection-was-closed-an-unexpected-error-occurred-on.aspx

[SDNOMAD 17]

23 minutes ago, estersofy said:

Follow this link/url:

https://www.smarterasp.net/support/kb/a1968/how-to-fix-error-underlying-connection-was-closed-an-unexpected-error-occurred-on.aspx

It finally worked on our IPad thank you so much

[AndromedaIndy 0]

All,

 

It just worked for me. Using plain old Firefox on my laptop. May be someone finally woke up at NVC.

 

Estersofy,

 

Thx for the tip, but I was not going to mess around with registry setting. This outta be a problem on server side.

 

AI

 

[estersofy 3]

After dealing with Chrome, Firefox, the cell phone server and a long etcetera, I managed to get in through Microsoft Edge. I managed to upload the documents!

[NikLR 13,227]

Goverment uses windows ans Microsoft edge (just like they used to use internet explorer.) They're not in the habit of downloading internet programs.