I-751 (Removal of Conditions) April 2020 Filers (merged)

[ShanghaiSurfer 135]

53 minutes ago, iwbltf said:

We sent our RoC packet in mid-April, and USPS tracking says it was delivered as expected to the Phoenix lockbox on April 12th.  The check hasn't been cashed yet, and we haven't received any notifications (via email/text or paper copy).  Has anyone else had to wait this long for the check to get cashed?  Is it time for us to call in?  My husband's green card is going to expire very soon, and we're starting to get concerned about not having any form of confirmation or paperwork.

I would call them. Worst they can say is need to wait another week before calling based on someone saying earlier that they can’t check case until it’s been 30 days. Since we didn’t get notification either I’ll probably call next week if still nothing. 

[S*UK 543]

10 hours ago, iwbltf said:

We sent our RoC packet in mid-April, and USPS tracking says it was delivered as expected to the Phoenix lockbox on April 12th.  The check hasn't been cashed yet, and we haven't received any notifications (via email/text or paper copy).  Has anyone else had to wait this long for the check to get cashed?  Is it time for us to call in?  My husband's green card is going to expire very soon, and we're starting to get concerned about not having any form of confirmation or paperwork.

I'm actually going to call today for a similar reason. We never received our paper NOA after 3 weeks! We did receive our text notification though saying our case was recieved. Did you submit form G-1145 with your packet? If so I would definitely call. 

[thine 24]

15 hours ago, iwbltf said:

We sent our RoC packet in mid-April, and USPS tracking says it was delivered as expected to the Phoenix lockbox on April 12th.  The check hasn't been cashed yet, and we haven't received any notifications (via email/text or paper copy).  Has anyone else had to wait this long for the check to get cashed?  Is it time for us to call in?  My husband's green card is going to expire very soon, and we're starting to get concerned about not having any form of confirmation or paperwork.

My packet was delivered to Phoenix AZ on April 20 and I havent got any NOA yet. As for the check i used money order and USPS is not very accurate when you track it. 

[ShanghaiSurfer 135]

1 minute ago, thine said:

My packet was delivered to Phoenix AZ on April 20 and I havent got any NOA yet. As for the check i used money order and USPS is not very accurate when you track it. 

Seems a few of us are still stuck in the Bermuda Triangle of USCIS. 

5 hours ago, S*UK said:

I'm actually going to call today for a similar reason. We never received our paper NOA after 3 weeks! We did receive our text notification though saying our case was recieved. Did you submit form G-1145 with your packet? If so I would definitely call. 

Please let us know what they say. Good luck!

[derek008 16]

Hi Guys,

 

 We submitted my husband's file on April 25 and UPS shows it was delivered on May 1. We still have not received any text msg and our bank account is not charged yet.

 

Should we call and ask what's going on? If so, which is the best number for us to call?

 

Thankyou 

[ShanghaiSurfer 135]

10 minutes ago, anna8888 said:

Hi Guys,

 

 We submitted my husband's file on April 25 and UPS shows it was delivered on May 1. We still have not received any text msg and our bank account is not charged yet.

 

Should we call and ask what's going on? If so, which is the best number for us to call?

 

Thankyou 

It took them about a week for them to cash our check after it was received. 

[Marta Proniagina 119]

Hi everyone! I sent my package out on 29th. They received it on the 1st. Hopefully, they'll cash it soon

[iwbltf 2]

Hi all, thanks for the advice!

 

I did call today, and the customer service representative confirmed they had received our packet.  It turns out they've rejected our application due to the check being written for the wrong amount.  They've sent a rejection letter and application back to us in the mail (sent on May 4th), so it should be arrive here in the next few days.  We'll correct the error and send it back in.

 

I will say that I was pleasantly surprised by how efficient and effective the phone call was.  I had to call in years ago when we were first in the I-129 stage of the K-1 process, and I back then I had to try calling every day for about a week before I got through (and then waited on hold for a ridiculously long time before I could speak to someone).  After listening to all of the menu options this time around, I was immediately connected to a customer service representative, and she was very nice and very helpful.

[derek008 16]

1 minute ago, iwbltf said:

Hi all, thanks for the advice!

 

I did call today, and the customer service representative confirmed they had received our packet.  It turns out they've rejected our application due to the check being written for the wrong amount.  They've sent a rejection letter and application back to us in the mail (sent on May 4th), so it should be arrive here in the next few days.  We'll correct the error and send it back in.

 

I will say that I was pleasantly surprised by how efficient and effective the phone call was.  I had to call in years ago when we were first in the I-129 stage of the K-1 process, and I back then I had to try calling every day for about a week before I got through (and then waited on hold for a ridiculously long time before I could speak to someone).  After listening to all of the menu options this time around, I was immediately connected to a customer service representative, and she was very nice and very helpful.

do you mind telling me which number you called to ? We haven't heard back anything yet since we submitted our package. might need to call as well next week.

[iwbltf 2]

1 minute ago, anna8888 said:

do you mind telling me which number you called to ? We haven't heard back anything yet since we submitted our package. might need to call as well next week.

I called 800-375-5283 and just went through the menu options for Lawful Permanent Residents.

[shen4663 24]

59 minutes ago, iwbltf said:

Hi all, thanks for the advice!

 

I did call today, and the customer service representative confirmed they had received our packet.  It turns out they've rejected our application due to the check being written for the wrong amount.  They've sent a rejection letter and application back to us in the mail (sent on May 4th), so it should be arrive here in the next few days.  We'll correct the error and send it back in.

 

I will say that I was pleasantly surprised by how efficient and effective the phone call was.  I had to call in years ago when we were first in the I-129 stage of the K-1 process, and I back then I had to try calling every day for about a week before I got through (and then waited on hold for a ridiculously long time before I could speak to someone).  After listening to all of the menu options this time around, I was immediately connected to a customer service representative, and she was very nice and very helpful.

What was your incorrect amount? What should the correct amount be? I sent in the documents last week via usps to dallas, shows delivered but check has not cashed yet.

[DianaLucena 72]

17 hours ago, iwbltf said:

I called 800-375-5283 and just went through the menu options for Lawful Permanent Residents.

Thanks for the info.

 

i called them this morning because USPS notified me that my package was delivered on 5/05 and have not heard anything from USCIS.
 

The customer service representative told me that is too soon for them to confirm if they accepted my case. She also said it’s taking them up to 15 days to send out the text/email with the confirmation and case number for those who included the form G-1145, and another 15 days to send out the NOA. That means we will have to wait up to a month since the packages are delivered to receive the letter.

[IndiQueen2020 10]

Thanks for update DianaLucena

[ShanghaiSurfer 135]

52 minutes ago, DianaLucena said:

Thanks for the info.

 

i called them this morning because USPS notified me that my package was delivered on 5/05 and have not heard anything from USCIS.
 

The customer service representative told me that is too soon for them to confirm if they accepted my case. She also said it’s taking them up to 15 days to send out the text/email with the confirmation and case number for those who included the form G-1145, and another 15 days to send out the NOA. That means we will have to wait up to a month since the packages are delivered to receive the letter.

Good info, thank you. I would assume it’s up to 15 days from the time they charge your credit or cash check not from when it’s received. I imagine the packages pile up. 

[S*UK 543]

On 5/6/2020 at 1:36 PM, ShanghaiSurfer said:

Seems a few of us are still stuck in the Bermuda Triangle of USCIS. 

Please let us know what they say. Good luck!

Was told it could take 3+ weeks for mail to arrive. Ridiculous. Its been 3 weeks since they mailed the NOA out. We've received bills, packages, letter etc. just fine in the last 3 weeks. It clearly got lost. Will call again when we hit the month mark to get it mailed out again. *Sigh*