calling uscis from an international phone number

[Steve_new 0]

I'm trying to make an expedite request on my wife's I-130 application. We currently live in South Korea. Last week, I called the USCIS international phone number (212-620-3418).  The person I talked to said he would transfer me to a tier two officer. I got put on hold with a message saying the wait time was 360 minutes and to type in my phone number. I typed in my phone number, but I got a message saying it was invalid. I'm guessing this is because my korean phone number has too many digits. I decided to try again today, and this time the person I talked to said that the expedite request was already made. I'm not sure if that means that my request is being processed or if it just shows on my file that I previously called to make an expedite request. When I asked her, she said had to transfer me to a tier two officer. I told her about what happened before and asked for the information to be sent to me by email instead.

 

Would an expedite request show up on my online account? I don't see anything different there.

Is there another way to request an expedite other than by phone? Has anyone had success calling USCIS internationally? Any help would be greatly appreciated.

 

 

[dothehustle 27]

I feel your pain - I went through the exact same process, except the person I talked to told me I must be mistaken since it's "impossible" to file an I-130 from abroad. The only thing I can suggest is that you ask someone in the US to call on your behalf. It's a very stupid system.

[Andrew & Madeline 1]

6 hours ago, Steve_new said:

 

 

 

I used Skype when calling from overseas..Its free when calling the 1800 number so it didnt matter how long I was on hold for. . Just make a day of it lol.. get in the queue and go for gold 😅

1800-375-5283

 

6 hours ago, Steve_new said:

 

 

 

[Steve_new 0]

7 hours ago, Andrew & Madeline said:

Just make a day of it lol.. get in the queue and go for gold

I wish I could! I can't even do that, because the system just hangs up on me if I don't type in a 'valid' phone number. It's mind boggling that the immigration hotline can't accept international phone numbers.

[Ryan H 3,815]

Moved from IR-1/CR-1 Process & Procedures to USCIS Service Centers forum.

[craig5977 58]

I also used skype when calling USCIS from Vietnam but I also kept my phone number in USA while I am over here waiting for the process.

That way I can just type in my USA number.

Good Luck!