I130 Online Application - Payment issues

[T&S_MTL 113]

Hi,

 

We tried to submit our application yesterday evening, on February 11th, and today but the payment failed, many times, with both Chrome and Firefox on a Mac.

We tried with two different Canadian credit cards (RBC), but no success. The error page looks like this :

 

Is anybody else experiencing this problem ?

 

Thanks

Edited February 12, 2020 by Tom & Steph

[T&S_MTL 113]

EDIT: So it worked from a PC with Chrome, hope that helps if someone has the same problem in the future.

Edited February 12, 2020 by Tom & Steph

[NikLR 13,231]

As a note, the US government uses Windows exclusively.  They also use internet explorer (edge.. whatever it's called now.)