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AOS PAYMENT IN PROCESS

By ERCA in National Visa Center (Dept of State)

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ERCA Apprentice

ERCA   2

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Hello All,

 

I've spoke to customer service today and she told me that  they were aware about the issue and told me that she don't think it will take longer because its a known issue..

 

She also confirm that they've been having problem that time when i attempt to pay on Jan 28

 

All they can do right now is to forward my inquiry to the supervisor for a review

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Fullbien
Fullbien

This is still happening but I was able to get it fixed and wanted to share the info to save others time- I paid on July 20, payment went through on the 22nd, and AOS fee was marked as "paid" just a fe

ERCA
ERCA

Hello    I've received my welcome letter from NVC  in the morning of Jan 28. Since i tried to open the account and it lets me access it, I thought it's fine and activated. I've attempt to pa

MissNaa1
MissNaa1

Am having the same issue.  My husband paid my iv and aos fees since 27th January and still in process. But the money didn't clear from his bank account. We hv called NVC several times but no luck on t

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Ibrahim Suliman Contributor

Ibrahim Suliman   9

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5 hours ago, ERCA said:

Hello All,

 

I've spoke to customer service today and she told me that  they were aware about the issue and told me that she don't think it will take longer because its a known issue..

 

She also confirm that they've been having problem that time when i attempt to pay on Jan 28

 

All they can do right now is to forward my inquiry to the supervisor for a review

Hello Erca,

 

They have re-setted my payments and now I can pay again! please tell me what happened with you :D 

 

It took them almost a month and 1 week to fix this problem for me. 

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Obada.elamin Explorer

Obada.elamin   1

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17 minutes ago, Ibrahim Suliman said:

Hello Erca,

 

They have re-setted my payments and now I can pay again! please tell me what happened with you :D 

 

It took them almost a month and 1 week to fix this problem for me. 

Mine was rest too , but when i tried to pay AOS same issue occurred again 

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ERCA Apprentice

ERCA   2

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2 hours ago, Ibrahim Suliman said:

Hello Erca,

 

They have re-setted my payments and now I can pay again! please tell me what happened with you :D 

 

It took them almost a month and 1 week to fix this problem for me. 

Hi ibrahim, 

 

I just checked mine now and the Pay Button appeared as well. 

 

Did you already pay your fees? Im kinda scared to try it and get the same issue

37 minutes ago, Obada.elamin said:

Yeah just for the AOS but iv went through 

ohh so, 2 of  your payments are stuck to in process? Im kinda scared to try mine

Edited by ERCA
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Obada.elamin Explorer

Obada.elamin   1

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8 minutes ago, ERCA said:

Hi ibrahim, 

 

I just checked mine now and the Pay Button appeared as well. 

 

Did you already pay your fees? Im kinda scared to try it and get the same issue

ohh so, 2 of  your payments are stuck to in process? Im kinda scared to try mine

No just AOS doesn't has transaction ID 

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MarkEmily Rookie

MarkEmily   0

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1 hour ago, ERCA said:

Hi ibrahim, 

 

I just checked mine now and the Pay Button appeared as well. 

 

Did you already pay your fees? Im kinda scared to try it and get the same issue

ohh so, 2 of  your payments are stuck to in process? Im kinda scared to try mine

Mine is re-setter too!!!

did you already paid ERCA???

im really scared...

NVC said that we should pay that fee from PC not cellphone.

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Ibrahim Suliman Contributor

Ibrahim Suliman   9

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9 minutes ago, MarkEmily said:

Mine is re-setter too!!!

did you already paid ERCA???

im really scared...

NVC said that we should pay that fee from PC not cellphone.

 

2 hours ago, ERCA said:

Hi ibrahim, 

 

I just checked mine now and the Pay Button appeared as well. 

 

Did you already pay your fees? Im kinda scared to try it and get the same issue

ohh so, 2 of  your payments are stuck to in process? Im kinda scared to try mine

I haven't paid yet but I am too scared to do so I decided to pay through an agent instead of doing it on my own haha (just to be safe you know)

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MarkEmily Rookie

MarkEmily   0

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22 minutes ago, Ibrahim Suliman said:

 

I haven't paid yet but I am too scared to do so I decided to pay through an agent instead of doing it on my own haha (just to be safe you know)

I just paid earlier lol

I couldn’t see error message this time.

so I hope this status will be paid soon.

Edited by MarkEmily
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Ibrahim Suliman Contributor

Ibrahim Suliman   9

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1 minute ago, ERCA said:

Yeah that's correct i think if you have transaction ID on the receipt i think you're good.. 

 

I haven't paid mine yet,  I might do it probably tomorrow. I'm still afraid to do it now 

Highly suggest you take it to an agent, I mean it would be un necessary extra money spent but the NVC takes month to respond on stuff that don't need that much time.

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MarkEmily Rookie

MarkEmily   0

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39 minutes ago, ERCA said:

Yeah that's correct i think if you have transaction ID on the receipt i think you're good.. 

 

I haven't paid mine yet,  I might do it probably tomorrow. I'm still afraid to do it now 

Yes. I have transaction ID on the AOS fee receipt.

If status will change to paid I will let you know on this page ASAP. 

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