Phoenix USCIS help please

[John4321 3]

Hi guys,please i need help.We sent our I 131 envelop to phoenix Arizona by USPS Overnight mail on the 14th january.When i tracked,it was reported that the item was delivered to Chase Bank and signed by R. Harrison. But we addressed it to

USCIS

Attn: NFB AOS

1820 E. Skyharbor Circle S

Suite 100

Phoenix, AZ 85034.

 

Since then we haven't received any notification from USCIS.My question is,does it mean that it was wrongly delivered given d different address they delivered it to?Please i need ur views on this.Thanks.

Edited January 22, 2020 by John4321

[Just Paul 4,595]

1 hour ago, John4321 said:

Hi guys,please i need help.We sent our I 131 envelop to phoenix Arizona by USPS Overnight mail on the 14th january.When i tracked,it was reported that the item was delivered to Chase Bank and signed by R. Harrison. But we addressed it to

USCIS

Attn: NFB AOS

1820 E. Skyharbor Circle S

Suite 100

Phoenix, AZ 85034.

 

Since then we haven't received any notification from USCIS.My question is,does it mean that it was wrongly delivered given d different address they delivered it to?Please i need ur views on this.Thanks.

Stop payment and file again.   Use FEDEX, UPS or DHL and send to the courier address.

[John4321 3]

Thanks. There is no chance that it's just a reception?

[Just Paul 4,595]

6 minutes ago, John4321 said:

Thanks. There is no chance that it's just a reception?

That is a zip code where Chase has a lot of lock box services.  I'm sure that USPS treats the USCIS physical address like another lockbox and the contractor just picks it up.    My old company used to have a USPS lockbox and weird misdirects were very common.  For overnight and certified they give you a manifest with a couple hundred items and you sign once and they give you the bag.   USPS to any government office is a waste of postage IMO.  Guarantees nothing and then you have to fight it out with USPS.

[cosmonauts 125]

13 hours ago, John4321 said:

Hi guys,please i need help.We sent our I 131 envelop to phoenix Arizona by USPS Overnight mail on the 14th january.When i tracked,it was reported that the item was delivered to Chase Bank and signed by R. Harrison. But we addressed it to

USCIS

Attn: NFB AOS

1820 E. Skyharbor Circle S

Suite 100

Phoenix, AZ 85034.

 

Since then we haven't received any notification from USCIS.My question is,does it mean that it was wrongly delivered given d different address they delivered it to?Please i need ur views on this.Thanks.

I think the issue here is that you used the wrong address. You used the address for UPS, Fedex, instead of  USCIS P.O. Box 21281 Phoenix, AZ 85036 which is for USPS.

 

https://www.uscis.gov/forms/forms-information/uscis-phoenix-and-dallas-lockbox-facilities

[John4321 3]

Hello! USPS reply. Can I trust them, do you think? The matter is that in the letter there were originals verification letters from my native country.

”

The Postal Service is aware of the frustration and disappointment caused when we do not live up to our commitment of safe and reliable mail service. 

The item you are tracking was delivered to USCIS at the Chase Bank Building.  All mail for this delivery address is delivered through security for the Chase Bank Building as the facility has high level security that USPS does not have clearance to access the facility.  The item was delivered to the correct location and USCIS has office space within the Chase Bank Building.  All further inquiries will need to be directed to USCIS as they are in possession of this item.”

 

 

[AndyGoo 7]

8 minutes ago, John4321 said:

Hello! USPS reply. Can I trust them, do you think? The matter is that in the letter there were originals verification letters from my native country.

”

The Postal Service is aware of the frustration and disappointment caused when we do not live up to our commitment of safe and reliable mail service. 

The item you are tracking was delivered to USCIS at the Chase Bank Building.  All mail for this delivery address is delivered through security for the Chase Bank Building as the facility has high level security that USPS does not have clearance to access the facility.  The item was delivered to the correct location and USCIS has office space within the Chase Bank Building.  All further inquiries will need to be directed to USCIS as they are in possession of this item.”

 

 

If I were in your shoes, I would call USCIS and explain what has happened. Request their direction on what to do next. This has likely happened on more than one occasion. Also, it took a week from when my application was received to when the check was cashed. 

[John4321 3]

I called them, they say they won't know anything until they process the case within a week. According to Missending they say call the USPS.

[cosmonauts 125]

I'd wait until Monday to call USCIS again. Jan 20 was a federal holiday and that could have delayed things. My application also took about a week to be received/acknowledge and I sent it the week of 4th of July.

[Liam2021 587]

Well, the address was for UPS,DHL, and Fedex deliveries. It will be waste of time  calling USCIS when they not even know where your package. I'm hoping someone from Chase will catch it and send it back?

Edited January 22, 2020 by H&T

[John4321 3]

Today, received message from USCIS that they received case. 

[Orangesapples 1,954]

11 hours ago, John4321 said:

Today, received message from USCIS that they received case. 

When did they cash your check/ charge your credit card? 

[Orangesapples 1,954]

On 1/22/2020 at 6:58 AM, tamaara said:

I think the issue here is that you used the wrong address. You used the address for UPS, Fedex, instead of  USCIS P.O. Box 21281 Phoenix, AZ 85036 which is for USPS.

 

https://www.uscis.gov/forms/forms-information/uscis-phoenix-and-dallas-lockbox-facilities

Yep, most definitely this is the issue. 

On 1/21/2020 at 7:34 PM, Paul & Mary said:

 USPS to any government office is a waste of postage IMO.  Guarantees nothing and then you have to fight it out with USPS.

That's not been my experience at all. OP just used the wrong address but USCIS still got it in the end. Also, I don't see the point of overnight/certified mail for USCIS. I just used first class mail and it was delivered in 2 days with no issues. There's no point in wasting more money on FedEx, UPS, etc when just the regular mail is good enough. I sent like 200 pages I think, in a medium box and it was only $15.

[igoyougoduke 1,674]

you  can send either to the PO BOX or to the actual address using Fedex/UPS/USPS. it does not matter as they all get picked up by the lockbox contractors. And yes the USCIS physical address is inside Chase bank building. Any one with google maps  and an internet connection can figure that out .

[John4321 3]

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