Embassy is not responding to my request to reschedule interview

[fjay92 0]

Hi everyone. I am at wit's end right now.

 

I'm scheduled for my Green Card interview with Malaysia's US embassy on the 23rd of January. Unfortunately, I will not be in the country at that time so I'm unable to attend the interview. The interview letter said to email my local US embassy for rescheduling and I did that on the 24th of December. I've also followed up on that email 3 times and have not gotten a reply even though the automatic reply said they will reply within 2 business days. I tried calling them but they transferred me to a call center and the call center said they have very limited info on their end and all they can do is ask me to wait and they asked me to send another follow up email. When I called to the embassy again, the operator just gave me a different email address to email but still no reply.

 

I am not sure what to do now, I'm just scared that they will mark me as a no show even though I've repeatedly attempted to contact them requesting a reschedule and have not heard back from them. I am ok with them not giving me a new date right away, I just want to know that they are aware of this and won't use this as a reason to not issue me a green card.

 

Anyone have any suggestions on what I should do?