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Posted

I have been trying to move past the address page since last night tried on 3 compluters now and each time i try to move on "this page is not working check  internet connection." 

 

I am ising explorer 11, all they require for browser is enabled

What could be causing this on multiple computers

Posted
23 minutes ago, Mrs. Dea said:

I have been trying to move past the address page since last night tried on 3 compluters now and each time i try to move on "this page is not working check  internet connection." 

 

I am ising explorer 11, all they require for browser is enabled

What could be causing this on multiple computers

I had the same problem.. try using another browser like google chrome, or mozilla firefox... if you have a lawyer or paralegal helping you to fill it out, it may be they are filling it out at the same time as you.

Posted
1 hour ago, Mrs. Dea said:

Thank you but no there is no1 else in the procese. Which browser did you end up using because I also tried chrome with same issue. 

Use Firefox, but the issue is its timing out on you. You only have about 8 minutes to complete it all.

 

So what you need to do is write out all of your addresses and dates and then as quickly as you can copy and paste them in.

 

Took me about four tries to finally complete it using Firefox.

Posted
20 hours ago, canadavisa22 said:

Use Firefox, but the issue is its timing out on you. You only have about 8 minutes to complete it all.

 

So what you need to do is write out all of your addresses and dates and then as quickly as you can copy and paste them in.

 

Took me about four tries to finally complete it using Firefox.

Thanks alot, this worked I stuck to the 8 minute rule. I had alot of addresses to input so that was taking up the time. I input 1 then save and the did the others in that routine. I'm all done and submitted, I used Chrome.

 
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