Travel Docs Sending Multiple E-mails

[Alex&Jen 20]

I just received another e-mail tonight from travel docs that says this: 

 

Dear Alex ***

Your document(s) have been collected from the US Embassy/Consulate

The passport number being returned is *********

You have chosen to have your documents delivered to the following location:

Agencia Cargo Expreso ************** 

If you have any issues or concerns, please contact us at www.ustraveldocs.com/hn.

 

This is frustrating and gives me false hope when I see an e-mail from travel docs. My husband has been in AP as we have been waiting for his visa to get issued.

 

Why would we be getting e-mails from Travel Docs when there has been nothing sent to my husband?
 

 

[Letspaintcookies 2,310]

Did you checked the status on ceac? 

[Alex&Jen 20]

23 minutes ago, Letspaintcookies said:

Did you checked the status on ceac? 

Yes, and it says Administrative Processing.  They updated his case on 12/11, 12/I6, 12/30, 12/31 and 1/3. Then I received this e-mail today from Travel Docs. I know it is not my husband's passport, because they sent his passport back to him while in AP.   If only the Embassy would communicate, it wouldn't be such an emotional ordeal.