Phone Call From USCIS

[pushok 231]

Hello, 

 

I received a call from local USCIS office where my Naturalization was approved. Lady stated "she is calling on behalf of USCIS and her supervisor to inform me that there has been a mistake on my certificate and i should come to local office to have them fix it, free of charge." She would not tell me what was the mistake or share any information. I no longer live in that state.  It has been over a year since my naturalization. 

I am little concern that it is a spam call.  

 

Is it normal to receive a call from USCIS about certificate? 

 

Thanks,

[Lemon23 400]

5 minutes ago, pushok said:

Hello, 

 

I received a call from local USCIS office where my Naturalization was approved. Lady stated "she is calling on behalf of USCIS and her supervisor to inform me that there has been a mistake on my certificate and i should come to local office to have them fix it, free of charge." She would not tell me what was the mistake or share any information. I no longer live in that state.  It has been over a year since my naturalization. 

I am little concern that it is a spam call.  

 

Is it normal to receive a call from USCIS about certificate? 

 

Thanks,

Did you find any mistake on your Certificate that they issued to you?

[ineedadisplayname 515]

16 minutes ago, pushok said:

Hello, 

 

I received a call from local USCIS office where my Naturalization was approved. Lady stated "she is calling on behalf of USCIS and her supervisor to inform me that there has been a mistake on my certificate and i should come to local office to have them fix it, free of charge." She would not tell me what was the mistake or share any information. I no longer live in that state.  It has been over a year since my naturalization. 

I am little concern that it is a spam call.  

 

Is it normal to receive a call from USCIS about certificate? 

 

Thanks,

Try calling the number back? Or just call the USCIS hotline and try to talk to somebody there....

 

[Crazy Cat 43,080]

17 minutes ago, pushok said:

Hello, 

 

I received a call from local USCIS office where my Naturalization was approved. Lady stated "she is calling on behalf of USCIS and her supervisor to inform me that there has been a mistake on my certificate and i should come to local office to have them fix it, free of charge." She would not tell me what was the mistake or share any information. I no longer live in that state.  It has been over a year since my naturalization. 

I am little concern that it is a spam call.  

 

Is it normal to receive a call from USCIS about certificate? 

 

Thanks,

A spam caller would not instruct you to go to your USCIS office.

[pushok 231]

14 minutes ago, Lemon23 said:

Did you find any mistake on your Certificate that they issued to you?

Nope, I see no mistakes. DOB, Name, and A number all match. 

[pushok 231]

3 minutes ago, missileman said:

A spam caller would not instruct you to go to your USCIS office.

That's what I thought as well but then she would share any additional information other then asking me my current state and city so the local office can contact me. 

Very strange in my opinion. 

[pushok 231]

5 minutes ago, ineedadisplayname said:

Try calling the number back? Or just call the USCIS hotline and try to talk to somebody there....

 

No caller ID. I called USCIS but they do not know and have limited access. Suggested I call back Monday and speak with T2 officer. 

[ineedadisplayname 515]

3 minutes ago, pushok said:

No caller ID. I called USCIS but they do not know and have limited access. Suggested I call back Monday and speak with T2 officer. 

Hope it will work. Hard to come by a T2 on the spot. Worst case they will schedule a call and the T2 will call you back.

[Deagle 511]

In such cases I always recommend to tell the person on the phone that you would like them to send you a letter about what they want so you can talk to your lawyer about it, if you have one.

 

Mail is more official and your request is fair. USCIS is capable of sending a piece of mail. 

[kris&me 572]

Did caller ID identify it as USCIS?

 

I would be suspect that it could have been someone trying to get personal ID info from you and you asked the questions

[Going through 5,671]

18 hours ago, pushok said:

That's what I thought as well but then she would share any additional information other then asking me my current state and city so the local office can contact me. 

Very strange in my opinion. 

Not necessarily.  If it was a customer service agent calling on behalf of her supervisor, then she probably didn't have any other additional (personal) information to give other than the generic info she was told to relay.

[Going through 5,671]

18 hours ago, pushok said:

Nope, I see no mistakes. DOB, Name, and A number all match. 

What about country of origin, marital status, place and date of ceremony?

[Deagle 511]

1 hour ago, Going through said:

What about country of origin, marital status, place and date of ceremony?

They also list your height.

[Loren Y 2,762]

Did you use it to get a US passport already? If you have the coveted Blue Book in your hands, I wouldn't worry about it. If it passes the Department of State passport requirements, your good. Continue on with life.

[Loren Y 2,762]

4 hours ago, Deagle said:

USCIS is capable of sending a piece of mail

This is a BOLD statement! LOL, I am sure some here would disagree. 😁