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Abbie and Rick

Contact NVC Call or Email?

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Hi,

 

When I tried to call the NVC (603-334-0700) an operator responded saying the representatives are busy and automatically hung up. Has anyone else experienced this?

I heard wait times for email submission can take a month or so? Has anyone experienced this?

 

Thank you and would greatly appreciate any feedback!

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Filed: IR-1/CR-1 Visa Country: Gambia
Timeline
13 minutes ago, Abbie and Rick said:

Hi,

 

When I tried to call the NVC (603-334-0700) an operator responded saying the representatives are busy and automatically hung up. Has anyone else experienced this?

I heard wait times for email submission can take a month or so? Has anyone experienced this?

 

Thank you and would greatly appreciate any feedback!

Yes, but I call back about 20 times in a row until they put me on hold. Lol. It works.

"Seek knowledge from the cradle to the grave." - Prophet Muhammad (SAW)

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Filed: IR-1/CR-1 Visa Country: Denmark
Timeline

Yes when we sent an online complaint, it took a month to get a reply, and by then, the issue was already long resolved. Better off just calling, calling, calling until it works

Our CR1 Journey:

 

USCIS Stage:

  • Feb 14 2019: NOA1 (NSC)
  • July 31 2019: I129f NOA1
  • Sep 19 2019: I129f NOA2 (Denied - 50 days from NOA1)
  • Sep 19 2019: I130 NOA2 (Approved - 217 days from NOA1)

 

NVC Stage:

  • Sep 27 2019: Sent to Department of State
  • Oct 31 2019: Case number received (34 days since sent)
  • Nov 1 2019: IV & AOS fees received & paid
  • Nov 14 2019: IV & AOS submitted
  • Dec 18 2019: All docs accepted, but one additional doc requested (5 weeks from submission)
  • Dec 18 2019: Requested doc submitted
  • Feb 19 2020: Documentarily Qualified (9 weeks from 2nd submission, 14 weeks from first submission)

 

Interview Stage:

  • Mar 11 2020: Interview letter received
  • Apr 1 2020: Interview date
  • Mar 17 2020: Interview cancelled due to COVID-19
  • August 3 2020: Rescheduled letter received, new appointment August 25 2020
  • August 25 2020: Visa approved at interview! (558 days from NOA1)
  • September 10 2020: Embassy received passport in mail
  • September 15 2020: Passport with visa in hand

 

October 11 2020: Arrived in US!

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On 12/17/2019 at 9:19 PM, Abbie and Rick said:

Hi,

 

When I tried to call the NVC (603-334-0700) an operator responded saying the representatives are busy and automatically hung up. Has anyone else experienced this?

I heard wait times for email submission can take a month or so? Has anyone experienced this?

 

Thank you and would greatly appreciate any feedback!

I’ve gotta ask, why are you submitting via email?

AOS Journey

  • I-485 etc filed 23 April 2020 
  • NOA1 I-485 June 3 2020 
  • NOA1 EAD 23 April 2020
  • Biometrics 5 Jan 2021
  • EAD approved 12 March 2021
  • Interview Completed 24 March 2021
  • EAD Card Received 1 April 2021  
  • Case under review 2 April 2021
  • New Card is Being Produced 25 September 2021
  • 10 Year Green Card Approved and Mailed 27 September 2021 🙌🙌🙌🙌🙌
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