Social Security Status Doesn't Match Work Authorization

[Tara & Rohit 224]

Hey, Everyone!

I need some serious guidance!

 

We tried to apply for my husband's SSC shortly after he arrived (not married yet). We were told at that time his status didn't match and they would send a verification. After several months of going in and calling to check, there has been no luck. 

Fast forward to yesterday, we're married, we have received his Work Authorization Card two days prior and we completed our interview for his Green Card yesterday (Approved!!) We figured it would be safe to go back to SSA and get the situation fixed. We went to a different office and they told us the SAME THING!

His status isn't updating...  Yet we have his work authorization card in hand.

They told us the same thing "we'll send them a verification request, fax a copy of a card, blah blah blah."

 

I understand that the whole "status not updating" is a thing, but this is starting to get ridiculous. Does anyone recommend a number I can call or another way to go about this? I'm stuck! 

 

[Villanelle 4,122]

Did he change his name? SSA needs the name to be the exact name on his EAD/GC. Im not going to get into what happened/shouldve happened back when he was a K because you are past that. So right now---- SSA does this save check (https://www.uscis.gov/save/casecheck). The name you are applying for the SS card must be the exact name on his EAD/GC. Usually they are able to do an instant check but if for whatever reason it doesnt work they need to do manual verification. That can take a while (few weeks). So check the link above and see what it says. Probably that it is in process... once it shows something like results sent back to agency it means SSA got the results and should be processing the SS card.... At this point if they started a request for manual verification you will have to wait until its done.