Asking for resubmission update?

[Don0 73]

Hi! We wanted to call NVC for an update but it seems that we couldn't get through the voice prompt before it hangs up. This is the number we called: 1-603-334-0700 

Is it currently down? Or is there another number we can call for immigrant visa cases?

 

Any help would be appreciated. Thank you.

[lady3jane 39]

Keep redialing, until you hear a slightly different prompt, then it will take your call on hold and queue. You might wait on average for an hour to talk to a person. 

[Don0 73]

39 minutes ago, lady3jane said:

Keep redialing, until you hear a slightly different prompt, then it will take your call on hold and queue. You might wait on average for an hour to talk to a person. 

We are doing it and still no luck. The prompt we're getting is where he starts with all the possible reasons for calling amd ends it with ".. we ask you to try back at a later time". 😥

 

Do you have any idea on how would the prompt differ from this one? Thank you so much.

[lady3jane 39]

1 minute ago, Don and Demi said:

We are doing it and still no luck. The prompt we're getting is where he starts with all the possible reasons for calling amd ends it with ".. we ask you to try back at a later time". 😥

 

Do you have any idea on how would the prompt differ from this one? Thank you so much.

 It starts different, you should recognize the difference the first 3 seconds, so keep hanging up and redialing. I don't remember the exact wording but you will know it is a different prompt with the same voice. Don't wait if you hear the same thing, hang up and  speed redial.

Best luck!

[Don0 73]

10 hours ago, lady3jane said:

 It starts different, you should recognize the difference the first 3 seconds, so keep hanging up and redialing. I don't remember the exact wording but you will know it is a different prompt with the same voice. Don't wait if you hear the same thing, hang up and  speed redial.

Best luck!

We'll take note of that. Thank you! 😊