FIled AOS for K2 Stepson, 1 month ago, no 797

[JerryTetiana 5]

Hello,

 

Not sure if anyone has any ideas.  I filed my Stepsons AOS (485,765,131) over a month ago.  I haven't received a 797, and the DHS has not cashed the check I sent.  I call USCIS and they basically say they can't find anything in their system, or they are having computer problems, or call back tomorrow, or they hang up on me.  

 

A little frustrated to say the least.  I have a copy of the receipt from mailing the package, and I have delivery confirmation.  I'm not allowed to call Chicago and when I ask the USCIS Agent if they will contact Chicago, they tell me that's not their policy.  So basically, forced to call every day and ask the same question.  Oh, and when I ask if I can speak to someone in Level 2 at USCIS, I'm told "they're busy".  

 

Any ideas how to get them to respond?  I think asking if you have it and are working on it is a reasonable request. 

 

[USS_Voyager 1,972]

34 minutes ago, JerryTetiana said:

Any ideas how to get them to respond?

Contact your local Congressman/Senator. 

[Ksenia_O 696]

1 hour ago, JerryTetiana said:

Hello,

 

Not sure if anyone has any ideas.  I filed my Stepsons AOS (485,765,131) over a month ago.  I haven't received a 797, and the DHS has not cashed the check I sent.  I call USCIS and they basically say they can't find anything in their system, or they are having computer problems, or call back tomorrow, or they hang up on me.  

 

A little frustrated to say the least.  I have a copy of the receipt from mailing the package, and I have delivery confirmation.  I'm not allowed to call Chicago and when I ask the USCIS Agent if they will contact Chicago, they tell me that's not their policy.  So basically, forced to call every day and ask the same question.  Oh, and when I ask if I can speak to someone in Level 2 at USCIS, I'm told "they're busy".  

 

Any ideas how to get them to respond?  I think asking if you have it and are working on it is a reasonable request. 

 

 What the exact date USCIS received the package?  - sometimes it can take up to 30 days for USCIS to cash the check and issues NOA-1s

[Versatile. 12]

On 11/13/2019 at 1:06 PM, JerryTetiana said:

Hello,

 

Not sure if anyone has any ideas.  I filed my Stepsons AOS (485,765,131) over a month ago.  I haven't received a 797, and the DHS has not cashed the check I sent.  I call USCIS and they basically say they can't find anything in their system, or they are having computer problems, or call back tomorrow, or they hang up on me.  

 

A little frustrated to say the least.  I have a copy of the receipt from mailing the package, and I have delivery confirmation.  I'm not allowed to call Chicago and when I ask the USCIS Agent if they will contact Chicago, they tell me that's not their policy.  So basically, forced to call every day and ask the same question.  Oh, and when I ask if I can speak to someone in Level 2 at USCIS, I'm told "they're busy".  

 

Any ideas how to get them to respond?  I think asking if you have it and are working on it is a reasonable request. 

 

Any update on your case? I'm having the same issues.