May 3rd approval - NOA2 not received in the mail

[2_hearts_1_beat 0]

It's been a month from our NOA2 email notice, but my fiance hadn't received the hardcopy of NOA2 yet. He decided to call USCIS to inquire but the guy's answer made me confused. He said that my fiance should fill out and mail an application and pay $200 for a new NOA2 copy to be sent to us. He told them he never got one. The USCIS guy said it doesn't matter who loses it, if it's lost, then any NOA2 sent to him would be a replacement, which costs 200 dollars. So they assumed that someone lost it, it could be the postal service, or my fiance himself.

He then added that my fiance should just print out the e-mail that he got, and let me take that in as my proof of NOA2 in case I will need it in my interview. But he also said that the US Embassy in the Philippines will get a copy of the same form that was mailed to him but never arrived, so it doesn't matter if I don't have one during my interview.

But as from what I've read in this forum, that in the AOS stage, we would be needing the hardcopy of the NOA2. So im wondering if the email NOA2 that the USCIS guy suggested will suffice? Anyone here who has gone through the AOS stage, can you advise us on this?

Anyone else here who hadn't received their hardcopy of NOA2 yet who were approved first week of May? Have you called USCIS? Did they tell you the same thing that they've told my fiance?

Please help, am confused!!!

Edited June 5, 2007 by 2_hearts_1_beat

[msu17 0]

Same thing happened to most ppl approved around then, including me! DONT pay that 200$. Either call the help line and follow the prompts for request for evidence (that gets you connected to CSC) OR call the congressman for your area. I got through to a lady at CSC today who told me my approval notice was never sent, so she re-approved it to see if it would generate the letter and she's calling back next week to check if I got the letter. All free of charge. The USCIS customer service (not CSC) doesnt know what they are on about half of the time.

[Nagishkaw 510]

I think if you made some progress , then will give it another shot tomorrow. Did you call the 1-800 number?

[msu17 0]

I think if you made some progress , then will give it another shot tomorrow. Did you call the 1-800 number?

Nagi is that for me or the OP? I called the 1800 # and was trying different buttons to get through to customer service faster and I happened on the CSC. I think I pressed questions about your case (option 2 on the main menu), report an issue, NOA2 hasnt arrived after 30 days. Or something like that. I'm sorry, I didnt ever think I'd get through to CSC so I didnt pay much attention Good luck!

[Jennifer + James 0]

What is the number for the helpline?

Same thing happened with our May 3 approval! I think we will want to have a hard copy somewhere down the line...

[reeses16 8]

I'm in the same boat with a May 3rd approval date. I called USCIS on Friday. They are supposed to be mailing it and I can 'expect to recieve it in 30 days.' Yeah right. I contacted my congressman's office today. They're looking into it. This is ridiculous. Especially that part about paying $200.

It's been a month from our NOA2 email notice, but my fiance hadn't received the hardcopy of NOA2 yet. He decided to call USCIS to inquire but the guy's answer made me confused. He said that my fiance should fill out and mail an application and pay $200 for a new NOA2 copy to be sent to us. He told them he never got one. The USCIS guy said it doesn't matter who loses it, if it's lost, then any NOA2 sent to him would be a replacement, which costs 200 dollars. So they assumed that someone lost it, it could be the postal service, or my fiance himself.

He then added that my fiance should just print out the e-mail that he got, and let me take that in as my proof of NOA2 in case I will need it in my interview. But he also said that the US Embassy in the Philippines will get a copy of the same form that was mailed to him but never arrived, so it doesn't matter if I don't have one during my interview.

But as from what I've read in this forum, that in the AOS stage, we would be needing the hardcopy of the NOA2. So im wondering if the email NOA2 that the USCIS guy suggested will suffice? Anyone here who has gone through the AOS stage, can you advise us on this?

Anyone else here who hadn't received their hardcopy of NOA2 yet who were approved first week of May? Have you called USCIS? Did they tell you the same thing that they've told my fiance?

Please help, am confused!!!

[Nagishkaw 510]

I think if you made some progress , then will give it another shot tomorrow. Did you call the 1-800 number?

Nagi is that for me or the OP? I called the 1800 # and was trying different buttons to get through to customer service faster and I happened on the CSC. I think I pressed questions about your case (option 2 on the main menu), report an issue, NOA2 hasnt arrived after 30 days. Or something like that. I'm sorry, I didnt ever think I'd get through to CSC so I didnt pay much attention Good luck!

Yes, sorry, it was for you, msu17. thank you !

[msu17 0]

Customer service # = 1-800-375-5283

[iamjasonbunch 0]

I still don't have my hard copy.. I'm a bit ticked off if they will claim they are not responsible... I think with some patience... they will show. IF not, I will have a nice time dealing between the USCIS and my Senator. I won't pay a penny.

[Nagishkaw 510]

When I called last week , the man I spoke to said he will put in a written request for my hard copy, but it sounds like you got more resolve , msu17. I am not sure where this written request will go to, and if it will even be acknowledged.

I guess it would not hurt to call back, and keep calling and keep calling.....

[2_hearts_1_beat 0]

I think if you made some progress , then will give it another shot tomorrow. Did you call the 1-800 number?

Nagi is that for me or the OP? I called the 1800 # and was trying different buttons to get through to customer service faster and I happened on the CSC. I think I pressed questions about your case (option 2 on the main menu), report an issue, NOA2 hasnt arrived after 30 days. Or something like that. I'm sorry, I didnt ever think I'd get through to CSC so I didnt pay much attention Good luck!

My fiance called the 1-800 # but I dont know what option did he choose. i think we might just try calling back hoping we can get through CSC. Thanks!!

[msu17 0]

Psh, I got that 30 day request #######. I dont trust them, so if I hadnt gotten the uber helpful lady today at CSC who actually knew something, I would have contact my congressman/senator.

Edited June 5, 2007 by msu17