I485 No NOA1 Received/No case number almost 30 days/possible refiling

[Nadya 75]

6 hours ago, NinaLu said:

We sent ours with USPS. Rather than the sender, I start to believe it is something about using credit card since absolutely all the slow NOAs I seem to hear about are all credit card. 

We used the credit card too. Got our NOAs via text today, no email though. I suppose that could be the case, but maybe they are just experiencing the backlog unfortunately.

[Brilen2017@gmail. 3]

On 16.07.2019 at 15:35, Nadya said:

Решили открыть новую тему, потому что, похоже, большинству других заявителей в июне 2019 года уже повезло, что они уже имели свою биометрию. Мне, с другой стороны, не так повезло. 

 

Сначала немного информации:

Пакет (GC / EAD / AP, одновременно поданный) отправлен в чикагский сейфовый ящик приоритетной почтой USPS 20 июня

Получено USCIS 22 июня (по номеру отслеживания). 

Нет NOA , нет текстов, нет денег, обналиченных с кредитной карты моего мужа. 

 

Что я уже сделал:

1) Трижды звонил в контакт-центр USCIS, информация о деле отсутствует. Оператор уровня 1 создал запрос на обслуживание неделю назад, но с тех пор ничего не сделал. 

2) Отправка писем в службу поддержки Lockbox более недели назад, пока ответа нет. 

3) В моем местном офисе встречи с Infopass запрещены, поэтому я не уверен. 

 

Чтобы отследить мое дело. 

Мой i94 скоро истечет и, похоже, у меня заканчиваются варианты. У кого-нибудь был такой опыт раньше? 

 

Если у вас нет ответа до истечения 30 дней с 22 июня? Насколько велик риск взимания платы за регистрацию дважды? Если мне придется перефразировать заявку?

Please tell me how many days it took to receive an alert by phone?  we sent on June 24th, June 25th was the delivery

 

 

[Brilen2017@gmail. 3]

On 16.07.2019 at 16:47, NinaLu said:

У меня нет никаких советов, я просто хотел сказать, что мы с мужем находимся в довольно похожей ситуации, но пока не на 30-й день. USCIS получил наш пакет, доставленный 27 июня в соответствии с USPS, и с тех пор это было молчание по радио. Нет кредитной карты, нет текста, нет NOA ... Мы планируем подождать до 30 дней и надеемся на лучшее ....

We shipped June 24, 25 was delivered.  no answer so far.  how are you doing now?

[NinaLu 38]

46 minutes ago, Brilen2017@gmail. said:

We shipped June 24, 25 was delivered. no answer so far. how are you doing now?

We are still anxiously waiting. There is not much to do afterall. We just hope to hear something by next week.

[Brilen2017@gmail. 3]

24 minutes ago, NinaLu said:

We are still anxiously waiting. There is not much to do afterall. We just hope to hear something by next week.

Thanks for answering.  we also hope for the next week as it will be 4 weeks already

[Nadya 75]

Well, I got NOA texts two days after the money was cashed. When I went to the USCIS website to track my cases, I found out that the received the application back on June 24, but accepted the fee only on July 16, which I believe caused the delay. I do think now that USCIS has some issues with accepting credit cards, because my case is not the first one with the same problem. So, guys, give it more time, 4-6 weeks, most probably they’ll find your case. But just in case create service requests and write a letter to lockbox facility support. 

[Mdot 0]

I also had my package delivered on June 28th and I have had no communication and no money taken from my account... This is taking forever... I do have a signiture from the USPS pickup Did anyone get the same signature?

[Brilen2017@gmail. 3]

On 19.07.2019 at 08:33, Mdot said:

Мне также доставили посылку 28 июня, и у меня не было связи и денег с моего счета не было взято ... Это вечно ... У меня есть подпись от получения USPS Кто-нибудь получал такую же подпись?

Our package was delivered on June 25th, and there are still no changes.  By the way, we paid by check, not by credit card.  probably it is just a big workload of workers.

[CJD 6]

On 7/16/2019 at 5:35 PM, Nadya said:

Decided to open a new topic because seems like the majority of other June 2019 filers were lucky to have their biometrics already. Me, on the other hand, wasn’t so lucky. 

 

Some info first:

Package (GC/EAD/AP concurrently filed) sent to Chicago lockbox by USPS priority mail on June 20

Received by USCIS on June 22 (According to the tracking number). 

No NOA, No texts, no money cashed from my husband’s credit card. 

 

What I’ve done by now:

1) Called USCIS Contact Center three times, no info about the case. Tier 1 operator created a service request a week ago, but nothing since then. 

2) Sent a letter to Lockbox support more than a week ago, no response yet. 

3) No Infopass appointments are allowed in my local office, so I am not sure how to get there and if such an appointment would even help. 

 

Do not know what else I could possibly do to track down my case. 

My i94 is going to expire soon and looks like I’m running out of options. Did anyone have such an experience before? 

 

Does this situation mean that I have to refile the application if they don’t reply till 30 days since June 22 are over? How high is the risk to get charged with the filing fee twice? How to avoid this if I have to refile the application?

 

hey! I also filed/sent in my AOD application on June 20th with USPS - delivered on June 22nd, and have heard nothing at all since. we also paid by credit card.

have you heard anything yet? I am getting really worried because my 90 days is just about up.

 

[Nadya 75]

20 hours ago, CJD said:

hey! I also filed/sent in my AOD application on June 20th with USPS - delivered on June 22nd, and have heard nothing at all since. we also paid by credit card.

have you heard anything yet? I am getting really worried because my 90 days is just about up.

 

Hey! I have received my NOAs by text message on July 16th. Give it some more time, watch out for paper NOAs in your mailbox because some people never get texts or emails (I never got an email). But I do recommend writing to lockbox support email just in case, you can also try calling USCIS Contact center to ask whether they have your name in their database and if not, create a service request. That’s maximum you can do. If it takes too long like way passed 30 days and there is still nothing I would consider sending the package once again.  But as for right now I would give it some more time. 

Wish you best of luck! I know it sucks but I’m sure you’re gonna be ok. 

[CJD 6]

47 minutes ago, Nadya said:

Hey! I have received my NOAs by text message on July 16th. Give it some more time, watch out for paper NOAs in your mailbox because some people never get texts or emails (I never got an email). But I do recommend writing to lockbox support email just in case, you can also try calling USCIS Contact center to ask whether they have your name in their database and if not, create a service request. That’s maximum you can do. If it takes too long like way passed 30 days and there is still nothing I would consider sending the package once again.  But as for right now I would give it some more time. 

Wish you best of luck! I know it sucks but I’m sure you’re gonna be ok. 

Thank you. 😊 Is lockboxsupport@uscis.dhs.gov the correct email address?

[Nadya 75]

4 hours ago, CJD said:

Thank you. 😊 Is lockboxsupport@uscis.dhs.gov the correct email address?

Yes. Good luck! However be prepared that they have up to 30 days to reply to you

[NinaLu 38]

Got our text NOA today! Good luck to everyone that is still waiting. They are definitely working on it, they are just slow.

[Brilen2017@gmail. 3]

On 7/16/2019 at 4:47 PM, NinaLu said:

У меня нет никаких советов, я просто хотел сказать, что мы с мужем находимся в довольно похожей ситуации, но пока не на 30-й день. USCIS получил наш пакет, доставленный 27 июня в соответствии с USPS, и с тех пор это было молчание по радио. Нет кредитной карты, нет текста, нет NOA ... Мы планируем подождать до 30 дней и надеемся на лучшее ....

We shipped June 24, 25 was delivered.  no answer so far.  how are you doing now?

[NinaLu 38]

15 hours ago, Brilen2017@gmail. said:

We shipped June 24, 25 was delivered.  no answer so far.  how are you doing now?

I posted a bit earlier, we got our text with our case number yesterday. But do not freak out. You might get an answer this week. If you do not hear anything by Friday, I'd suggest calling them to inquire if they know anything and wait some more. As someone has pointed out, it seems that they are sometimes late when it comes to sending the AOS NOA, taking 1 to 2 months.