Does USCIS have a feedback page? SO frustrated with how they handle things

[Nitas_man 3,100]

One reason we refer to the 800 number as the mis-information line.  

[TBoneTX 45,849]

And far beyond USCIS, the Federal government has unlimited time and resources to make our lives miserable.

[NikLR 13,231]

If you dont have a green card you cant get an I-551 stamp.  Thats a green card stamp.  

Do you have your AP (advance parole) card? 

[HRQX 4,145]

12 hours ago, Kartinee23 said:

I think I am wrong. We wait for people to correct me. 😬

I-552 does not exist

Form I-551 is the official and technical name for a permanent resident card.

(back of a green card below; see top left corner)

------------------------------------------------------------------------------------------------------

Immigrant visas usually have the following text on it: “UPON ENDORSEMENT SERVES AS TEMPORARY I-551 EVIDENCING PERMANENT RESIDENCE FOR 1 YEAR.”

(below is an example of an immigrant visa with the CBP endorsement)

------------------------------------------------------------------------------------------------------

@LorRie is trying to get the following passport stamp at a local USCIS office:

[HRQX 4,145]

12 minutes ago, NikLR said:

If you dont have a green card you cant get an I-551 stamp.  Thats a green card stamp.

OP said USPS lost it:

I assume OP has an I-90 receipt notice.

Edited June 14, 2019 by HRQX

[KartineeKartoons 434]

7 minutes ago, HRQX said:

I-552 does not exist

Form I-551 is the official and technical name for a permanent resident card.

(back of a green card below; see top left corner)

------------------------------------------------------------------------------------------------------

Immigrant visas usually have the following text on it: “UPON ENDORSEMENT SERVES AS TEMPORARY I-551 EVIDENCING PERMANENT RESIDENCE FOR 1 YEAR.”

(below is an example of an immigrant visa with the CBP endorsement)

------------------------------------------------------------------------------------------------------

@LorRie is trying to get the following passport stamp at a local USCIS office:

Thank you! I am so confused coz someone told me i-552 is also a stamp upon arrival that will let me work while waiting for the physical green card lol! So what am I expecting to be stamped on my passport on POE? 

[HRQX 4,145]

13 minutes ago, Kartinee23 said:

So what am I expecting to be stamped on my passport on POE? 

Quote

When a new immigrant first enters the U.S., U.S. Customs and Border Protection (CBP) will stamp the passport with an admission stamp that indicates the immigrant has permanent resident status and has the date the new immigrant entered the U.S.

.

.

If the stamp in the passport is endorsed and is near but not on the immigrant visa, it is still a valid endorsement.

https://www.uscis.gov/i-9-central/temporary-i-551-stamps-and-mrivs

[KartineeKartoons 434]

15 minutes ago, HRQX said:

https://www.uscis.gov/i-9-central/temporary-i-551-stamps-and-mrivs

Thank you! So I-551 not I-552? And this is for all types of immigrant visas? The original post is K1 I think. I’m CR1/IR1

[Carpe Vinum 2,330]

I have worked for the Federal Government for over 20 years. To be honest most agencies are not built for customer service. They are built for processing paperwork. In my personal dealings I have found that the IRS has resolved my issues over the phone the best of any agency I have dealt with. The SSA is abysmal. This K1 process has been very frustrating compared to my first K1 which was effortless all the way trough naturalization.  Good luck with giving feedback to USCIS that anyone will listen to. Their standard reply to your and your Congressperson's questions is that your case is undergoing security checks. This immediately stops any further inquiry in its tracks and they know that.

[mushroomspore 3,044]

1 hour ago, Kartinee23 said:

Thank you! So I-551 not I-552? And this is for all types of immigrant visas? The original post is K1 I think. I’m CR1/IR1

I-551 is the official name for a green card. A K1 visa is not a green card. CR1/IR1 are visas that GRANT you permanent resident status upon entry. But the CR1/IR1 itself is a visa, not a green card.

Edited June 14, 2019 by mushroomspore

[WaterLeaf 201]

Well last time I've called them about trying to recover my USCISAccount, that didn't work out as 1 guy just hang up on me telling me "Why do you need a USCIS Account when you are a US CItizen?" and hang up.

 

It only worked making a new account. It explains how bad their customer service are.

[SunflowerSweet 1,321]

Gosh, hanging up on you because you didn’t rapid-fire your SSN at them seems a little harsh. I definitely have mine memorized but sometimes phone conversation wig me out and I could see myself stuttering over being asked routine info that I know.

 

I’ve only had to call USCIS once and I must have gotten lucky. Call wait was reasonable. I called while my husband was at work and they asked to speak to him. From what I learned after, they usually don’t like to give out info without confirming with both parties, but I guess whoever I talked to was feeling helpful. 

 

Unrelated, but I work for US DOJ and if anyone wants to call me at work I’ll be the most pleasant federal gov worker you’ve ever spoke to! It’s a slow Friday...

[Springleaf 37]

My experience with USCIS call center hasn't been bad so far. (They have been civil even if unhelpful at times.) However, I wanted to add that I did find that submitting e-request has resulted in same turnaround time as calls. Sometimes, it has been better. 

I highly encourage OP to submit e-request as well. 

[HRQX 4,145]

7 hours ago, Kartinee23 said:

Thank you! So I-551 not I-552? And this is for all types of immigrant visas?

Correct.

7 hours ago, Kartinee23 said:

The original post is K1 I think. I’m CR1/IR1

In my opinion, the CR-1 is better than K-1.

The K-1 is a nonimmigrant visa that allows dual intent.

Upon entry, they have K-1 nonimmigrant status for 90 days. After marriage they can submit I-485, the form to apply for lawful permanent resident status within the United States; in doing this they still won't have a status after the 90 days are up, but they'll have authorized stay allowed by the US Attorney General. They can also submit I-765, Application for Employment Authorization, and/or I-131, the form to apply for an advance parole document; both forms are free to file if they pay the I-485 fee (about $1225). They cannot legally work until either the I-765 (about 7 to 9 month wait) or the I-485 (wait varies wildly from 3 to 22 months) is approved. Travel outside the US: they wait for either the I-131 (about 7 to 9 month wait) or the I-485 is approved. If they leave the US whlie the I-485 is pending without approved advance parole, then USCIS considers the I-485 abandoned. In that scenario, they would have to begin the CR-1 process instead.

Edited June 14, 2019 by HRQX

[KartineeKartoons 434]

30 minutes ago, HRQX said:

Correct.

In my opinion, the CR-1 is better than K-1.

The K-1 is a nonimmigrant visa that allows dual intent.

Upon entry, they have K-1 nonimmigrant status for 90 days. After marriage they can submit I-485, the form to apply for lawful permanent resident status within the United States; in doing this they still won't have a status after the 90 days are up, but they'll have authorized stay allowed by the US Attorney General. They can also submit I-765, Application for Employment Authorization, and/or I-131, the form to apply for an advance parole document; both forms are free to file if they pay the I-485 fee (about $1225). They cannot legally work until either the I-765 (about 7 to 9 month wait) or the I-485 (wait varies wildly from 3 to 22 months) is approved. Travel outside the US: they wait for either the I-131 (about 7 to 9 month wait) or the I-485 is approved. If they leave the US whlie the I-485 is pending without approved advance parole, then USCIS considers the I-485 abandoned. In that scenario, they would have to begin the CR-1 process instead.

Thank you so much! 🤗