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Request to Send In IV Documents to Cairo

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I am a US citizen and my husband is a Palestinian citizen. We had been living in Gaza since 2011. We started the immigration process in October 2018. After the I-130 approval and request to expedite, our case was automatically sent to Jerusalem since we were living in Gaza. Since then we have moved to Cairo. After arriving in Cairo, we sent an email to the IV Unit Cairo with our Passport stamps showing we are in Egypt as they had indicated in a previous email via my Constituent Liaison in Virginia regarding transferring the case.  We received a response back with a checklist instructing us to upload Civil Documents to the CAEC portal, fill out the DS 260, get the medical exam etc.  We have uploaded the Civil Documents to the CAEC website but the site has not allowed us to upload the AOS or pay fees.

After no response following uploading our documents (documents marked as 'Submitted' only- not reviewed or checked), on April 22 I sent a request letter to the Embassy explaining our situation and requesting them to expedite our case. Yesterday (May 5) we received a virtually identical email to the last one with the SAME checklist. The only difference is instead of uploading the documents we are instructed to SEND the documents via courier (see below)

  • Please prepare the following documents for each person applying for a visa and send them to our office via Aramex courier service

 

Question 1 There were no 'How To" instructions for sending the documents and no address- I can obviously look up the address but do I need to put anything specific about IV Unit and do I need to send a cover letter with anything specific? I don't want to send original documents in and have them disappear since I have no specific instructions on who/where to send them to. 

Question 2 I wasn't able to upload the AOS onto CAEC- anyone else have that happen?

Question 3 I am still unable/not allowed to pay the fees on CAEC- when do I pay? 

Question 4 Is it normal for them to ask for us to upload the documents and now a month later they still have not reviewed the documents on CAEC and are requesting we send them? 

 

Thanks for any feedback on this. We were expedited for family medical reasons. 

 

Side note: US Embassy Cairo is very unresponsive and not very professional. The original email response I received from them was from a worker's office email account by mistake then they resent it from the main email account for the IV Unit. There is a link to fill out the DS 260 in the email checklist they send and it is an incorrect/broken link and some vague instruction to add a note on the DS 260 about invoice ID and there is no place on the DS 260 to do so, and another comment about DOB which is unexplained (see below)

 

8-    DS260 for all applicants http://redirect.state.sbu/?url=http://redirect.state.sbu/?url=http://redirect.state.sbu/?url=http://redirect.state.sbu/?url=http://redirect.state.sbu/?url=http://redirect.state.sbu/?url=http://redirect.state.sbu/?url=https://ceac.state.gov/iv/ and add a note about the “ Invoice ID” to enter the applicant’s DOB  in YYYYMMDD.

 

 

 

 

 

 

Oct 2018 I-130 Sent to Chicago

February, 2019 I-130 Approved

March 4, 2019 NVC Case Number Created

March 14, 2019 Case Expedited, sent to US Embassy , Jerusalem 

March 26, 2019 Email to US Embassy, Cairo Requesting Transfer to Cairo 

March 29, 2019 Case Transferred to US Embassy, Cairo 

April 2, 2019 Uploaded Civil Documents to CAEC, DS 260 Completed 

April 22, 2019 Email to US EMbassy Cairo

May 5, 2019 Email From Cairo IV instructing us to send documents

 

 

 

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***Thread moved to Middle East, North Africa Regional forum******

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