K1 Visa: Scheduling Interview- Receipt # Invalid!

[Karl James 3]

After already paying the 18020 Rubles for the MRV Visa Fee I am still unable to schedule my fiancee's interview because it will not take any receipt # that I put into this field. I tried searching for a similar post but only found one dating back to 2011 saying to use the Passport # for the Receipt #, but that doesn't work. This is a for Russian K1 Fiancee Visa. I have tried the Receipt # listed on the MRV Receipt document, her Passport # and the Receipt # listed on the i-797 form--- none of them work. I have included a screenshot with redactions... anyone with experience please help! 

Edited April 24, 2019 by Karl James
addition of info

[Juniper 62]

59 minutes ago, Karl James said:

After already paying the 18020 Rubles for the MRV Visa Fee I am still unable to schedule my fiancee's interview because it will not take any receipt # that I put into this field. I tried searching for a similar post but only found one dating back to 2011 saying to use the Passport # for the Receipt #, but that doesn't work. This is a for Russian K1 Fiancee Visa. I have tried the Receipt # listed on the MRV Receipt document, her Passport # and the Receipt # listed on the i-797 form--- none of them work. I have included a screenshot with redactions... anyone with experience please help! 

I understand your frustration.

 

My husband did this in 2015.  We have the receipt for our MRV payment and can explain what is happening here.  But you will have to look at the latest instructions. 

 

So per our instructions at the time, we have a receipt from Russian Standard Bank where we paid the MRV fee.  This is a completely different website than the ustraveldocs site.  On our Russian Standard Bank receipt is the receipt number.  For example,  here is our number from 2015:

 

Receipt No: 1508112219578019

 

In the ustraveldocs site you have displayed they are asking for this receipt number that you ALREADY paid the MRV fee with a bank.

 

So look at the latest instructions again on exactly how you made that payment to a bank for the MRV fee of which you get back a receipt number that you paid it.  You need to find that receipt number.

Edited April 24, 2019 by Juniper

[Juniper 62]

And of course you said you tried using the MRV # on the receipt. So check other information given to the bank that needs to match up with your ustraveldocs account information.   If there is some discrepancy somewhere it needs to be fixed.

[Karl James 3]

Hi Juniper, thank you for your replies. I did send an email to the email address listed on the Russian Standard Bank receipt this same question, hopefully they can help clear things up. So annoying that you spend all this time and money to get delayed by something like this. I suppose my other option is to call my lawyer but she is so expensive at $200 min 1 hr. 

[Juniper 62]

16 hours ago, Karl James said:

Hi Juniper, thank you for your replies. I did send an email to the email address listed on the Russian Standard Bank receipt this same question, hopefully they can help clear things up. So annoying that you spend all this time and money to get delayed by something like this. I suppose my other option is to call my lawyer but she is so expensive at $200 min 1 hr. 

You're welcome.  Keep at it.  This is a very meticulous process where attorneys won't always have or care about being this meticulous.

 

Worse case as the website notes said in your original post is that you have to create a new ustraveldocs profile (with a different email but same beneficiary passport number and address information) and pay the MRV fee again based on this new profile.  If that happens you will need your money for that as opposed for a lawyer to be paid to say what is shown as those website notes.  Good Luck !!!

[Karl James 3]

OK I believe I figured out what happened here. The K1 VISA fee is 18020 RUB or $265. I paid the default option 10880 RUB/$170 The Russian Standard website has the payment amount in RUB only! When I clicked the link to go to them I thought it knew I was paying for K1. Unbelievable all this detective work you have to do and make one mistake it derails your case for weeks. I called the phone # they provide on the receipt and I swear these people are Undead...zero personality and totally not helpful, they just say they sent a notice to the US Embassy and I will need to wait and hear back... should I just buy the $265 one again and try to battle them later with my CC company on the $170 payment?

 

ALSO -- whose information is suppose go on this thing? DOB, Cardholder Name (I am the credit card holder), email, Phone Number. Who is the applicant? Me or my fiancee? 

 

[DaveAndAnastasia 2,092]

7 hours ago, Karl James said:

OK I believe I figured out what happened here. The K1 VISA fee is 18020 RUB or $265. I paid the default option 10880 RUB/$170 The Russian Standard website has the payment amount in RUB only! When I clicked the link to go to them I thought it knew I was paying for K1. Unbelievable all this detective work you have to do and make one mistake it derails your case for weeks. I called the phone # they provide on the receipt and I swear these people are Undead...zero personality and totally not helpful, they just say they sent a notice to the US Embassy and I will need to wait and hear back... should I just buy the $265 one again and try to battle them later with my CC company on the $170 payment?

Probably. And don't be surprised if the $170 is sunk.

 

7 hours ago, Karl James said:

ALSO -- whose information is suppose go on this thing? DOB, Cardholder Name (I am the credit card holder), email, Phone Number. Who is the applicant? Me or my fiancee? 

It looks like they've reworked this a bit since December (or my memory's failing, which is also possible).  Doesn't look quite how I remember it, at any rate.

 

Still, the cardholder is you. The applicant is your fiancee (she's applying for a visa, not you), so her DOB. I put in my email and phone # when I paid the fee for Anastasia, and was a little concerned that the only thing I'd entered linking the payment to her was her birth date. Worked out fine, though.

[millefleur 5,046]

**Moved from K-1 Fiance(e) Visa Process & Procedures to the RUB regional forum; question is country specific**

[Karl James 3]

Thank for your advice Dave! I went ahead and just paid the $265 fee, the Helpless Desk support number they want you to call never has an answer for anything. The claimed the US Embassy in Moscow would contact me, I doubt it...they are already overwhelmed. 

[Nnuro 7]

On 4/24/2019 at 3:26 AM, Karl James said:

After already paying the 18020 Rubles for the MRV Visa Fee I am still unable to schedule my fiancee's interview because it will not take any receipt # that I put into this field. I tried searching for a similar post but only found one dating back to 2011 saying to use the Passport # for the Receipt #, but that doesn't work. This is a for Russian K1 Fiancee Visa. I have tried the Receipt # listed on the MRV Receipt document, her Passport # and the Receipt # listed on the i-797 form--- none of them work. I have included a screenshot with redactions... anyone with experience please help! 

How did you go about it

[TBoneTX 45,273]

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