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Posted

My husband had his interview in Sep 2018, they kept his passport and asked us for a document from the courts (which allowed his parents to register his birth late) - which we provided along with the D-5535.  Nothing else. Our case was put into Admin Processing as a result but we provided the necessary docs within 48 hours of his interview.

It has been more than 7 months! I sent an email every month like clockwork and got a generic non-informative response every time. I waited 60 days before inquiring for status, and i called almost every day for 2 months. The lady that answers the phone is rude, unprofessional and dismissive at best. She says 'thank you for calling the US Consular General's Office in Casablanca, how can I help you? just a minute!' and proceeds to transfer you to one of two voicemails which are in arabic. I've called back and she transfers you to a line that keeps ringing or a line where if you're patient enough, someone will eventually pick up the phone and hang you up. 

Not what I was expecting from a US Government Dept. 

I went down to the Embassy in person in Jan while I was there and they tell you to call, email....all the generic responses and directions which they actually do not abide by.

I asked how we get my husband's passport back for travel as we don't go more than 3-4 months without visiting each other somewhere  - and they said to send an email - which they never respond to!

Casablanca quotes that while in Admin Processing the cases typically complete review between 6-9 months so we will see how accurate that average is soon enough. However, If you call the State Department, they will tell you that Casablanca is WRONG, and should not be quoting ANYTHING. There is NO TIME LIMIT for them to get back to you on your case.

In addition, I had my Congresswoman's Office reach out to Casablanca a week ago and they go the same generic response that 'there is no specific date that they can provide; some cases take longer than others; our's is still in processing'  ----- when all we asked for was a general idea of WHERE in the process we were...(has it begun? are we half way through? etc...) - no response would have required an EXACT date, nor any special request for expedite.

Simply a general idea of whether this 1.5 year journey should be planned to continue for another few months? or another few years?! As it does get expensive and heavy on the heart and mental sanity.

 

I hope you have better luck than us...unfortunately it being a muslim country, the application just gets that much more scrutiny - which is fine. I'm all for added security and screening, but inform human beings of the general timeline, general position in the process. Do not disregard other people's lives as irrelevant and minuscule.

 

Hoping to hear something in the next 2 months (9 months window) but given that that timeline is not accurate - who knows!

#frustrated

Filed: IR-1/CR-1 Visa Country: Morocco
Timeline
Posted

This is a very frustrating process... My husbands interview went very well but at the end he was handed a piece of paper telling him he needed additional information. I was previously married and I believe 1 paper was missing so we had to sent that in. Then about 20 days later he received a call from a officer at the embassy telling him he needed a co sponsor because I did not have enough income. ( I only worked part of the year that year) The Officer told him that if he got the papers back to him quickly he would be here with me soon. We had those papers back to them within the week, February 4th to be exact! We are still sitting in AP waiting on the soon the officer spoke of. Somewhere we read 45 days, my husband was told 60 days and then I read the 6-9 months you are speaking of. It does not take any agency that long to verify information. This is the most horrible experience I have ever encountered. Praying you get your answers all well as myself!

  • 3 weeks later...
 
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