Unable to download document on CEAC website

[Cogitoergosum 10]

Hi guys. When I am on the CEAC website looking at my submitted DS-260 form, I can download the scans of all of my civil documents that I uploaded, except my passport bio page. When I try to download the passport bio page, I get the error: "ceac.state.gov sent an invalid response". It's only for this document. The document status shows as "accepted". 

 

My interview is coming up soon. I'm worried this might be an issue for the embassy, if they do not have a scan of the passport bio page at my interview because they can't download it (obviously, I will be taking my actual passport, but I'd rather it not come up as an issue during the interview). Has anyone had similar experience, and is there any way to check whether the embassy has the passport scan that it needs before going to my interview, such as by calling them? Thanks. 

[Wuozopo 4,293]

12 hours ago, Cogitoergosum said:

Hi guys. When I am on the CEAC website looking at my submitted DS-260 form, I can download the scans of all of my civil documents that I uploaded, except my passport bio page. When I try to download the passport bio page, I get the error: "ceac.state.gov sent an invalid response". It's only for this document. The document status shows as "accepted". 

 

My interview is coming up soon. I'm worried this might be an issue for the embassy, if they do not have a scan of the passport bio page at my interview because they can't download it (obviously, I will be taking my actual passport, but I'd rather it not come up as an issue during the interview). Has anyone had similar experience, and is there any way to check whether the embassy has the passport scan that it needs before going to my interview, such as by calling them? Thanks. 

 

It's not an issue. Why do they need to download it? It's in the system. You will have your actual passport on the day plus your originals of civil documents. They can scan anything they need. Those getting K1 fiancé visas provide all documents for the first time on interview day, which the embassy scans, so they certainly have that ability. 

 

You can't talk to the Immigrant Visa Unit-London on the phone. They have a contact form on their website. There are links from this visa instruction page

https://uk.usembassy.gov/visas/family-immigration/how-to-apply-2/