Document delivery web-site

[EllisAndRenz 196]

Is anyone else able to pull up the document delivery address of the USTravelDocs web-site?  

I've tried two accounts.  Neither one does anything when you click on the "Document Delivery Address" tile.  

 

It's been this way for about 24 hours.  Just wondering if this is specific to my accounts or a systemic problem?

 

 

[Hank_ 9,174]

1 minute ago, EllisAndRenz said:

Is anyone else able to pull up the document delivery address of the USTravelDocs web-site?  

I've tried two accounts.  Neither one does anything when you click on the "Document Delivery Address" tile.  

 

It's been this way for about 24 hours.  Just wondering if this is specific to my accounts or a systemic problem?

 

 

 

Works just fine for me, I am running Chrome (make sure to have the current version).  http://www.ustraveldocs.com/ph/ph-iv-documentdelivery.asp

 

It seems others are having this issue as well, wonder if it is "Philippines internet" related.

[EllisAndRenz 196]

4 minutes ago, Hank_ said:

 

Works just fine for me, I am running Chrome (make sure to have the current version).  http://www.ustraveldocs.com/ph/ph-iv-documentdelivery.asp

 

It seems others are having this issue as well, wonder if it is "Philippines internet" related.

Yeah, I have the absolute latest version of Chrome installed.  Click on the tile and absolutely nothing happens.  

 

[EllisAndRenz 196]

6 minutes ago, Hank_ said:

 

Works just fine for me, I am running Chrome (make sure to have the current version).  http://www.ustraveldocs.com/ph/ph-iv-documentdelivery.asp

 

It seems others are having this issue as well, wonder if it is "Philippines internet" related.

I just tried to VPN into the USA, same result.  

 

Question:  I am supposed to click on the tile right?  Or is there another path to go?  

I also tried to call the phone numbers they gave me at the embassy, but I end up in robot voice mail hell with no hope of getting a human.

 

[Hank_ 9,174]

3 minutes ago, EllisAndRenz said:

Yeah, I have the absolute latest version of Chrome installed.  Click on the tile and absolutely nothing happens.  

 

Can you log onto your profile/dashboard?    The address can be updated there    

[EllisAndRenz 196]

Just now, Hank_ said:

Can you log onto your profile/dashboard?    The address can be updated there    

Yes.  See attached screen shot.

 

 

[Hank_ 9,174]

4 minutes ago, EllisAndRenz said:

Yes.  See attached screen shot.

 

 

Are you able to access the Document Delivery Section?     

 

Just curious, have you completed the interview already?   Updating Document Delivery information is only available up to 24 hrs after the interview .. then it is locked

[Jay Jones 261]

Do you remember the delivery address request when you initially did your DS-160?

[Mark&Jean 62]

2 hours ago, Hank_ said:

Are you able to access the Document Delivery Section?     

 

Just curious, have you completed the interview already?   Updating Document Delivery information is only available up to 24 hrs after the interview .. then it is locked

Mine does the same but if you click on profile on the left side of the screen it will show the delivery address.

[Carpe Vinum 2,331]

4 hours ago, EllisAndRenz said:

Yes.  See attached screen shot.

 

 

This is normal after the interview. Ours was exactly the same....

Edited March 15, 2019 by boris64

[Carpe Vinum 2,331]

2 hours ago, Mark&Jean said:

Mine does the same but if you click on profile on the left side of the screen it will show the delivery address.

Ours would not allow that. I know. I tried to click on everything)))) It just showed her home mailing address....

Edited March 15, 2019 by boris64

[EllisAndRenz 196]

13 hours ago, Mark&Jean said:

Mine does the same but if you click on profile on the left side of the screen it will show the delivery address.

It shows her address, not the delivery address we previously selected.  

 

We had chosen a 2go location in Caloocan.  I can't remember the exact address.  We wanted to change it to a different location, but it's locked in now.  We just want to know where it will go.  

[EllisAndRenz 196]

14 hours ago, Jay Jones said:

Do you remember the delivery address request when you initially did your DS-160?

No.  That's what I am trying to find out.  All I remember is the area: (Caloocan)

 

[Hank_ 9,174]

9 hours ago, EllisAndRenz said:

It shows her address, not the delivery address we previously selected.  

 

We had chosen a 2go location in Caloocan.  I can't remember the exact address.  We wanted to change it to a different location, but it's locked in now.  We just want to know where it will go.  

If you had the 2GO in Caloocan as delivery .. that is where it will go.