CEAC - Cannot find a location to upload financial & supporting evidence for Joint Sponsors

[Steve1119 1]

Hi my name is Steve

I am applying for a green card for my wife (I am a US citizen) and currently working on the upload process in CEAC.
Did anyone go through the upload process via ceac for financial and supporting document of joint sponsor & household member?

I was able to successfully add a joint sponsor in CEAC, but under the 'Affidavit of Support Documents & Financial Evidence' it displayed as 'N/A' for the added joint sponsor.

I don't have any clue where I can upload the supporting documents for the joint sponsor. *Please refer to the bottom half of the attached screen shot, where its showing 'N/A'

 

Question 1
Does anyone know where or when I can upload the supporting docs for the joint sponsor?

 

I also need to add a household member who is related to the joint sponsor, but when trying to add the household member, I can only select myself (not the joint sponsor) for which sponsor the household member is related too. 

 

Question 2

Does anyone know how or when I can select the joint sponsor as the related sponsor?

 

Appreciate your assistance!!

[db2016 100]

3 hours ago, Steve1119 said:

Hi my name is Steve

I am applying for a green card for my wife (I am a US citizen) and currently working on the upload process in CEAC.
Did anyone go through the upload process via ceac for financial and supporting document of joint sponsor & household member?

I was able to successfully add a joint sponsor in CEAC, but under the 'Affidavit of Support Documents & Financial Evidence' it displayed as 'N/A' for the added joint sponsor.

I don't have any clue where I can upload the supporting documents for the joint sponsor. *Please refer to the bottom half of the attached screen shot, where its showing 'N/A'

 

Question 1
Does anyone know where or when I can upload the supporting docs for the joint sponsor?

 

I also need to add a household member who is related to the joint sponsor, but when trying to add the household member, I can only select myself (not the joint sponsor) for which sponsor the household member is related too. 

 

Question 2

Does anyone know how or when I can select the joint sponsor as the related sponsor?

 

Appreciate your assistance!!

they still have to add your joint sponsor it takes a few hours. or day depending on when you add them. the person's name will show up and you will be able to click on their name to add all of the supporting documents.

 

also i would do more research about the sponsor having a household member. you are the primary sponsor and i believe only you can have the household member? another sponsor would just be a sponsor not household member unless they are your direct relative who you reside at the same address as.

Edited March 12, 2019 by db2016

[Steve1119 1]

thanks for the response and noted for the household member.

 

The joint sponsors name is added in the summary page under my name (primary sponsor), but I still cant click on his name.

If I wait a couple of days (until NVC completes their process), I should be able to click his name and be able to upload docs?

[Junior11 14]

After I added my household member, after a few hours, I’ve got an email that there’s a message for me at CEAC. I logged in and the message read “your request to add householder was accepted” 

After that, I was able to click on that last raw and submit household member’s forms and documents.

I realize you’re trying to submit docs for joint sponsor. It probably has a similar procedure and notification method.

[Steve1119 1]

Thanks. I just opened CEAC, and I am now able to upload documents for both joint sponsor and household member.

I guess it was a simple timing issue

[Junior11 14]

Steve, please be careful. The “add household member” button is to add YOUR household member, not the joint sponsor’s household member.

[pakImmi 21]

Hi Steve,

 

I also have same issue. I added the joint sponsor and I cant click his name to add supporting documents. Its been more than 24 hours since NVC approved request to add joint sponsor. How much time did it took for you.

 

 

[Steve1119 1]

it took about 2 days for me. wait for 1 or 2 more days and if it doesn't let you upload the docs, you should contact nvc.

[stephanie918 46]

On ‎3‎/‎13‎/‎2019 at 4:30 AM, Junior11 said:

Steve, please be careful. The “add household member” button is to add YOUR household member, not the joint sponsor’s household member.

hi, i'm having the same issue, but will wait a day or 2, thank you.  But I want to add my joint sponsor's household member (his wife), is there a place for that if it's not "household member"?

[Crala 0]

Hi does anyone know of an option to delete a sponsor or household member?

[nicole410 1]

Hi, I received nvc response and added the household member, waiting for nvc approval.

After that, what supporting docs for the household member? IRS Tax , from 1040, from w-2, Evidence of income accepted by nvc already. need to upload again for household member? thanks.

 

[spikyom 1]

Hello,

 

I could not find either "Add joint sponsor"/ "Add Household member" in my account and I need to add joint sponsor in my account. 

 

Please suggest how to add joint sponsor docs.

[anjum123 18]

I was able to add a joint sponsor in CEAC, but when am trying to submit my Affidavit of Support by clicking to "Not Submitted" tab it moved me to Beneficiary civil documents page. Also, cannot able to click on "Affidavit of Support and Financial Evidence" tab. Called NVC today and they told me that the System is down and it takes couple of days to fix it.

 

Does anyone have getting this problem before? if yes what i can do to fix this issue?

Edited May 24, 2021 by anjum123

[Zaraa 16]

19 hours ago, anjum123 said:

I was able to add a joint sponsor in CEAC, but when am trying to submit my Affidavit of Support by clicking to "Not Submitted" tab it moved me to Beneficiary civil documents page. Also, cannot able to click on "Affidavit of Support and Financial Evidence" tab. Called NVC today and they told me that the System is down and it takes couple of days to fix it.

 

Does anyone have getting this problem before? if yes what i can do to fix this issue?

Hey

we are facing the same issue

the system has been down since second week of May

its definitely not couple of days 😏

i don’t know how long this is going to take for the things to be on the track

Me and my husband can’t access the affidavit of support tab 

We can not do anything to fix the issue other than to wait for them to resolve it 😞

[butterfly28 4]

14 hours ago, Zaraa said:

Hey

we are facing the same issue

the system has been down since second week of May

its definitely not couple of days 😏

i don’t know how long this is going to take for the things to be on the track

Me and my husband can’t access the affidavit of support tab 

We can not do anything to fix the issue other than to wait for them to resolve it 😞

Hi, I am having the same issue. I added joint sponsor on May 20th and still unable to go inside either petitioner or joint sponsor financial document tab.