NVC Filers - March 2019

[Mrsamoah2019 593]

Im calling ...getting the same message due to the high call volume...blah blah blah!

[Mrsamoah2019 593]

4 hours ago, Eddyrhn said:

I sent all my documents, and I received a message on ceac telling me to add the joint sponsor and the joint sponsor’s household member as the petitioner household members, 

so we called and told them that we need a joint sponsor since the petitioner doesn’t meet the requirement, so they said the would review that info again. 

 

How long can it take?

up to 3 weeks

[Rasha167 66]

4 hours ago, Candy55 said:

😂😂😂😂😂😂 they are open I'm on hold at the moment.

Have you got the chance to talk to them? We still can’t login after the maintenance either 😑

[Mrsamoah2019 593]

I was able to talk to someone today and ask them if I uploaded my document correctly. Unfortunately they are unable to review documents now and i need to wait until the review department ....NVC is sorry!!!

[nicedamsel 216]

1 minute ago, Mrsamoah2019 said:

I was able to talk to someone today and ask them if I uploaded my document correctly. Unfortunately they are unable to review documents now and i need to wait until the review department ....NVC is sorry!!!

They're wasting a lot of time. I taught they'll respond today. Mtcheew

[Mr & Mrs 53]

Just now, nicedamsel said:

They're wasting a lot of time. I taught they'll respond today. Mtcheew

They should rename from NVC to NWC (National wastage center)

 

[KJ2 230]

@Rasha167 @Candy55 @nastra30

 

I called NVC and was able to speak to someone who was more informative than most.  This is the issue at hand- everyday NVC sends  new case/ invoices to CEAC in Washington DC.  They said that between dates 2/20-2/25 for some reason, CEAC in DC did not update their system.  CEAC began updating again 2/26 forward so those people have no issue.  He said that currently dates 2/20-2/25 are in a black hole........... and that we are awaiting a CEAC update to put us into their system correctly.  Yes I asked about obtaining a new case number that would work.... their reply was that you cannot just re issue because this number is already assigned to our case and a new one would not work either...(I did not understand that reasoning too much...) He also stated that we cannot pay via mail because that is our embassy's decision not ours.  He said that in our current cases, expediting wouldn't even help because we'd still need to use CEAC........ if anyone has any ideas or thoughts please let me know.

[Candy55 33]

13 minutes ago, Rasha167 said:

Have you got the chance to talk to them? We still can’t login after the maintenance either 😑

I'm just 😂😂😂 cuz they said they not sure when they will be able to fix it.

[Mrsamoah2019 593]

They should have kept it at the mailing system....The electronic has too many applicants and the system cant handle that many...this is too much!

[nastra30 2,284]

37 minutes ago, KJ2 said:

@Rasha167 @Candy55 @nastra30

 

I called NVC and was able to speak to someone who was more informative than most.  This is the issue at hand- everyday NVC sends  new case/ invoices to CEAC in Washington DC.  They said that between dates 2/20-2/25 for some reason, CEAC in DC did not update their system.  CEAC began updating again 2/26 forward so those people have no issue.  He said that currently dates 2/20-2/25 are in a black hole........... and that we are awaiting a CEAC update to put us into their system correctly.  Yes I asked about obtaining a new case number that would work.... their reply was that you cannot just re issue because this number is already assigned to our case and a new one would not work either...(I did not understand that reasoning too much...) He also stated that we cannot pay via mail because that is our embassy's decision not ours.  He said that in our current cases, expediting wouldn't even help because we'd still need to use CEAC........ if anyone has any ideas or thoughts please let me know.

Thank you. I just got off the phone with someone who basically gave me the same vibe. So far he was the only one who has given me clear explanation as to what is going on (though NVC is now pointing fingers at CEAC, lol). Additionally, he pointed me to a sample paper DS-260 to use as template to start gathering the info that I will need once I'm able to login. We are definitely stuck in black hole.

[Candy55 33]

4 minutes ago, nastra30 said:

Thank you. I just got off the phone with someone who basically gave me the same vibe. So far he was the only one who has given me clear explanation as to what is going on (though NVC is now pointing fingers at CEAC, lol). Additionally, he pointed me to a sample paper DS-260 to use as template to start gathering the info that I will need once I'm able to login. We are definitely stuck in black hole.

Doing that wont help us login 🙄🙄🙄😒😒

[Rasha167 66]

Then at this time nothing could be done and we have to wait for unknown date that could be more than a month!! This is really sooo frustrating 😩🙄🙄

[KJ2 230]

15 minutes ago, Rasha167 said:

Then at this time nothing could be done and we have to wait for unknown date that could be more than a month!! This is really sooo frustrating 😩🙄🙄

It's just sad because there's no reason this has to be happening lol CEAC can just add us.....

[krazyprocess 8]

2 hours ago, KJ2 said:

@Rasha167 @Candy55 @nastra30

 

I called NVC and was able to speak to someone who was more informative than most.  This is the issue at hand- everyday NVC sends  new case/ invoices to CEAC in Washington DC.  They said that between dates 2/20-2/25 for some reason, CEAC in DC did not update their system.  CEAC began updating again 2/26 forward so those people have no issue.  He said that currently dates 2/20-2/25 are in a black hole........... and that we are awaiting a CEAC update to put us into their system correctly.  Yes I asked about obtaining a new case number that would work.... their reply was that you cannot just re issue because this number is already assigned to our case and a new one would not work either...(I did not understand that reasoning too much...) He also stated that we cannot pay via mail because that is our embassy's decision not ours.  He said that in our current cases, expediting wouldn't even help because we'd still need to use CEAC........ if anyone has any ideas or thoughts please let me know.

I think we are totally screwed...especially because it affects a limited number of applicants. It definitely does not seem like it's much of a priority for CEAC to fix, given that it's been going on for nearly 2 weeks.

[Ivie & Eguagie 119]

Just want to share that we finally got our NVC case number. They received our case 01/18/19. Excited to move the next step.