Can not log in to CEAC website, message "The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

[Gamboli 48]

On 3/13/2019 at 1:06 PM, nastra30 said:

Submitted 3/7 and CC is today 3/13.

Hi! By CC you mean your Case was Completed? Is that correct?

[nastra30 2,287]

1 minute ago, Gamboli said:

Hi! By CC you mean your Case was Completed? Is that correct?

Correct

[Gamboli 48]

1 minute ago, nastra30 said:

Correct

That's great! Congratulations! So you're just waiting for the interview to be scheduled at this time then?

[nastra30 2,287]

2 minutes ago, Gamboli said:

That's great! Congratulations! So you're just waiting for the interview to be scheduled at this time then?

That's right. It's all about waiting now for the interview letter. 

[Gamboli 48]

27 minutes ago, nastra30 said:

That's right. It's all about waiting now for the interview letter. 

Great! I hope you get good news soon. 

I was under the impression that NVC would be the easiest step, but so far I have been proven wrong. 

[KJ2 230]

On 3/14/2019 at 3:06 AM, Candy55 said:

This people stressed us out  for a while😂😂😂.. I'm glad you almost done. @KJ2 how is urs going. Hope progress?

yeah i am awaiting CC! hope nothing gets rejected haha

[Junior11 14]

3 minutes ago, KJ2 said:

yeah i am awaiting CC! hope nothing gets rejected haha

Me too. I feel pretty confident that I’ve submitted all the required docs but some of my pdf files weren’t the best quality. I’ve converted the birth certificates from the photos my mom took and she’s not the best photographer lol  

[nastra30 2,287]

18 minutes ago, KJ2 said:

yeah i am awaiting CC! hope nothing gets rejected haha

oh yay. @KJ2 is back in the game.

[Candy55 33]

2 hours ago, United2019 said:

CEAC website is down right now

Again?😒😒😒😒

[nastra30 2,287]

2 hours ago, United2019 said:

CEAC website is down right now

There's an on-going maintenance right now so the system could be unstable.

On Friday March 15, starting at 1:00 p.m. until 8:00 p.m. (Washington, DC time), CEAC will not be available due to scheduled maintenance. This maintenance is expected to be completed by 8 p.m. but may be extended beyond this time. Thank you for your understanding and support.

33 minutes ago, Candy55 said:

Again?😒😒😒😒

 

Edited March 15, 2019 by nastra30

[Junior11 14]

I’ve just got an email that tells me to login and check my messages at CEAC website. Unfortunately website is still under scheduled maintenance and today happens to be Saturday 7am (so I can’t call either, for 2 full days)

I had uploaded everything 8 days ago and they were at “submitted” status, before the maintenance started. OMG I can’t wait to find out if it’s all is accepted, or if there are rejected documents.

Also the notice on CEAC website has changed the maintenance end time from March 15th @ 8pm to March 16th @ 10pm (today)

Edited March 16, 2019 by Junior11

[Apsingh 9]

On 3/16/2019 at 6:34 AM, Junior11 said:

I’ve just got an email that tells me to login and check my messages at CEAC website. Unfortunately website is still under scheduled maintenance and today happens to be Saturday 7am (so I can’t call either, for 2 full days)

I had uploaded everything 8 days ago and they were at “submitted” status, before the maintenance started. OMG I can’t wait to find out if it’s all is accepted, or if there are rejected documents.

Also the notice on CEAC website has changed the maintenance end time from March 15th @ 8pm to March 16th @ 10pm (today)

Website is up now, were you able to check?

[Apsingh 9]

I am still waiting for police clearance certificate for my beneficiary, but I have submitted everything else from my side and from beneficiary side on march 11th, today is march 18th and its keep showing as submitted. not sure if they are not going to look other documents till I submit Police clearance certificate.

Any thoughts from anyone has the same issue.

Thanks

 

Edited March 18, 2019 by Apsingh

[CJO032418 100]

1 minute ago, Apsingh said:

I am still waiting for police clearance certificate for my beneficiary, but I have submitted everything else from my side and from beneficiary side on march 11th, today is march 18th and its keep showing as submitted. not sure if they are not going to look other documents till I submit Police clearance certificate.

Any thoughts from anyone has the same issue.

Thanks

 

I called. They say it can take up to 3 weeks to review documents. However from the instructions on the website it appears that if anything is missing they will not approve your case   Instead you will get a notice to submit whatever is missing. Then it will take some more weeks for them to review your case again. Best to submit it ASAP. 

[Gamboli 48]

I asked them to expedite it, since its been over 2 years, I hope it goes through!