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Can not log in to CEAC website, message "The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

530 posts in this topic

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Filed: IR-5 Country: Azerbaijan
Timeline
Posted
59 minutes ago, ChristianB said:

My dad's case took 2 weeks to get clear and i was calling them everyday and kept telling me will tell the supervisor, i paid jan 28 and on process for 2 weeks, Now my mom i paid Feb28(thursday) and until now still on process, they told me this morning 1 full week to get clearย 

Very unusual. Mine is USBank. Dad's payment cleared in 2 days and I submitted my mom's yesterday, expecting it to open the 260 form tomorrow. When I check my bank account, it says posted on 3/06.

Posted
Just now, eclover said:

Very unusual. Mine is USBank. Dad's payment cleared in 2 days and I submitted my mom's yesterday, expecting it to open the 260 form tomorrow. When I check my bank account, it says posted on 3/06.

Did it change to paid on the website after 2 days?

Posted
1 minute ago, Gamboli said:

They took the money out of my account immediately. Still shows as In Process on their website. I don't understand why this step has to be manually reviewed. Lol?! It's calledย Automated Clearing House for a reason.ย 

same lol that money came out ASAP and still 'in process' super convenient

8 minutes ago, eclover said:

Paid. Start Now. And that was around noon two days after I paid. (1/16, DS opened up 1/18)

awesome thanks!!

Posted (edited)
16 minutes ago, KJ2 said:

same lol that money came out ASAP and still 'in process' super convenient

awesome thanks!!

This is just blowing my mind. When your money is cleared ACK is automatically sentย out by the RDFI.ย 

Also what type of security is this btw? Anyone with your Case Number and Vendor ID can just login?! Why can't we have a password?ย 

Edited by Gamboli
Posted

BTW just some extra sharing here. I tried reaching out to both of my senators when we had issues, they were both equally unhelpful. The Office of General Inspector is also unreachable.ย 

I just hope smooth sailing for everyone from this point onward as I don't foresee any immediate relief from anyone that could potentially help us.ย 

Filed: IR-1/CR-1 Visa Country: Ghana
Timeline
Posted
9 minutes ago, Diamond27 said:

ย 

Yes โ˜น๏ธBut I got both first name and surnames correctย 

Don't fret; I think you should be ok. I wouldn't be surprised it's already showing as processing in the account holder's account. Confirm from them.

Filed: IR-1/CR-1 Visa Country: Ghana
Timeline
Posted

I heard payments in CEAC usually take 2-4 days to show as Paid. Though, there have been a few cases where people had issues were it says 'in process' for a long time.

Similar to how many people have always able to login instantly after receiving case number but we were not able to log in instantly because our circumstance was just weird.

Posted
49 minutes ago, ChristianB said:

Status after i paid the iv and aos 8th day still on process...this call center people not helping at all

Guys you are not gonna beleiev this.๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ I called they said the payment site also has issues๐Ÿ™†๐Ÿ™†๐Ÿ™†๐Ÿ™†๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ย  this people are crazy.

Filed: IR-1/CR-1 Visa Country: Ghana
Timeline
Posted
51 minutes ago, Candy55 said:

Guys you are not gonna beleiev this.๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ I called they said the payment site also has issues๐Ÿ™†๐Ÿ™†๐Ÿ™†๐Ÿ™†๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ย  this people are crazy.

Oh not again. Are you serious?

Posted
12 minutes ago, nastra30 said:

Oh not again. Are you serious?

Very serious.. ๐Ÿ˜’๐Ÿ˜’๐Ÿ˜’ said payments not cleared because its one of those who got caught when the systems to process payment were having issues.. So everyone do a screenshot if your payment was taken out and send to nvc.state.gov/inquiry๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ here we go again.

ย 
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