Can not log in to CEAC website, message "The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

[KJ2 230]

1 hour ago, A.A said:

KJ2,

what I meant by calling them to speed up the process is...

 

after each time you submit a task like submit a fee or submit the ds form, i would call them and tell them can you process it on your end because I have already been delayed by the log in issue. I have not personally called them today, but i will tomorrow. I read on other topics on visajourney that the more you call them tells them you had enough of waiting and someone may process it for you on the spot..there was a user on here who said his payments were stuck on processed for weeks and he called them and they went ahead and accepted it while on the phone for him..all because a simple phone call.

 

they already delayed us, so they we have every right to speed things up by calling them on the phone. sometimes you will get a representative who will do what you requested..it is all about the person you end up talking to. some are helpful and some are not. keep calling and get someone else if it doesn't help. 

Im gonna try it!!

[mniceguy16 187]

After waiting for 15 days i finally logged in and paid the fees my spouse and I just had a random idea of trying to get our case expedited from nvc and guess what? I just received an email with approval notice,maybe some of you guys who had delays like me can try,it does not hurt.Goodluck.

[nastra30 2,314]

11 minutes ago, mniceguy16 said:

After waiting for 15 days i finally logged in and paid the fees my spouse and I just had a random idea of trying to get our case expedited from nvc and guess what? I just received an email with approval notice,maybe some of you guys who had delays like me can try,it does not hurt.Goodluck.

What did the expedite approval say? You are being sent directly to the US Embassy without submitting anything to NVC?

[KJ2 230]

52 minutes ago, mniceguy16 said:

After waiting for 15 days i finally logged in and paid the fees my spouse and I just had a random idea of trying to get our case expedited from nvc and guess what? I just received an email with approval notice,maybe some of you guys who had delays like me can try,it does not hurt.Goodluck.

What did you say and if it gets denied do you know if that affects the normal processing? 

[mniceguy16 187]

50 minutes ago, nastra30 said:

What did the expedite approval say? You are being sent directly to the US Embassy without submitting anything to NVC?

Dear xxxx

The U.S. Embassy/Consulate General in KYIV, UKR approved your request for expedited processing of your immigrant visa application. The National Visa Center sent your immigrant visa application to the U.S. Embassy/Consulate General in KYIV, UKR for their action. The Embassy/Consulate General will contact you soon to schedule a visa interview.

If you have questions about your visa interview, please visit the U.S. Embassy/Consulate General's website at https://usembassy.gov.

[mniceguy16 187]

11 minutes ago, KJ2 said:

What did you say and if it gets denied do you know if that affects the normal processing? 

My spouse called nvc yesterday but they were not helping so she called kyiv consulate and a nice lady gave her an email which she simply emailed them and explained that I have been on my own with our 2 USC kids for over a year and that my daughter's passport will be expiring soon that was it.As of now my case shows that my file is at the consulate,crazy how things moved so fast.Right now i am waiting for my payments to process bfr proceeding,I paid it without knowing that nvc would approve our expedite request.

[nastra30 2,314]

1 minute ago, mniceguy16 said:

My spouse called nvc yesterday but they were not helping so she called kyiv consulate and a nice lady gave her an email which she simply emailed them and explained that I have been on my own with our 2 USC kids for over a year and that my daughter's passport will be expiring soon that was it.As of now my case shows that my file is at the consulate,crazy how things moved so fast.Right now i am waiting for my payments to process bfr proceeding,I paid it without knowing that nvc would approve our expedite request.

This is awesome.👍

[mniceguy16 187]

22 minutes ago, KJ2 said:

What did you say and if it gets denied do you know if that affects the normal processing? 

It does not affect normal processing time if it gets denied.

[A.A 22]

I just sent my expedite request to the NVC..their email is: NVCExpedite@state.gov

Hopefully i can hear back from them soon..

 

I heard if they approve it they will send your case straight to the embassy..they will send you instructions by email..

 

Explain everything and note what date your case arrived to the NVC and explain the delay is on the NVC side. The better you note everything the better they will approve it.

I noted for them the days each step was delayed.

 

also include: your name, beneficiary name, date of birth, case numbers, invoice number, uscis receipt number.

 

example of what i sent to them

NVC received my case from uscis on XXXX (put the date)

NVC put my case in admin processing on XXX (put the date) only put this if your case was in administrative processing when it arrived to the NVC 

Total time wasted: XXX (put the exact number of days/months that was wasted)

 

NVC case number created and sent my case number on XXX (put the date)

NVC CEAC log in issue occurred after my case number was sent 

Total time wasted due to the ceac log in issue: XXX (put the numbers of days)

 

Total time wasted since case has been received at the NVC and until now (put the total number of days/exact months as well)

 

 

 

[SM&RM 196]

On 3/5/2019 at 2:34 AM, nastra30 said:

I just woke up from a dream and the dream turned up to be a reality. I'm also able to login now and it feels like being in paradise. 😂. Now we all have one obstacle removed from our journey; it's all forward progress from now onward🙏. Thanks to everyone who bombarded NVC with numerous calls to make them aware of this lingering problem and making your voices be heard. We fought this together as a community and it feels like we've won a battle. Don't stop fighting to be with your loved ones. Special thanks to Rasha167, Candy55, KJ2, SM&RM for being my partners in crime on this issue; you guys rock.

 

I'm sending this message even before paying my fees so that should let y'all know how I appreciate you.😂.

Yw. I could also login as of Monday night. Thank you Lord for answering our prays. 🙏🏽🙏🏽🙏🏽🙏🏽🤗🤗🤗🤗 We stuck together and we all got it done...Lol United we stand and divided we fall. 

[SM&RM 196]

9 hours ago, nastra30 said:

What did the expedite approval say? You are being sent directly to the US Embassy without submitting anything to NVC?

I have an expedite, but I still have to upload all civil documents. I will pay my AOS fee at the Embassy and submit all financial documents to the Embassy as well. My case was sent directly to the Embassy and I have an interview scheduled for this Friday March 8th. 

Edited March 6, 2019 by SM&RM

[Maxifer 2]

Hello, All,

I have paid the fees, received the case number on 02/21/2019 and paid fees on 03/05/2019.

thank you all for your company and assistance in this process. I will continue posting as the process goes thru.

Good luck to everyone and don't get discouraged. if your case is not resolved continue calling and emailing the NVC.

 

[Maxifer 2]

17 hours ago, Diamond27 said:

Hopefully I’d be able to log in. Got mine on 22/02 too still no hope 🤧but since most yall  have been able to do it im sure i will too soon 😊

i will keep on trying 

call them again and email them... good luck

[mniceguy16 187]

1 hour ago, SM&RM said:

I have an expedite, but I still have to upload all civil documents. I will pay my AOS fee at the Embassy and submit all financial documents to the Embassy as well. My case was sent directly to the Embassy and I have an interview scheduled for this Friday March 8th. 

Did you pay iv fees using ceac? Did both payments yesterday and waiting for it to process.What about medicals what shot are we supposed to have as a MUST?Thanks for replying.

[SM&RM 196]

8 minutes ago, mniceguy16 said:

Did you pay iv fees using ceac? Did both payments yesterday and waiting for it to process.What about medicals what shot are we supposed to have as a MUST?Thanks for replying.

Hello. I will pay my AOS fee at the Embassy. I do not make payments online because of my expedite. Your payment should process in 2-3 days. I would start scanning all documents and saving them, because that process takes awhile.  Please see attached for vaccine info. It is flu season, so the flu vaccine is required now. 

https://www.cdc.gov/immigrantrefugeehealth/laws-regs/vaccination-immigration/revised-vaccination-immigration-faq.html