I-90 Filed, now what?

[Emily975 11]

So I lost my green card... I filed I-90 last week and nothing has happened yet (...and I'm not expecting anything to happen for a while, especially due to the holidays). I'm traveling (...at least planning on) on 1/17. I figured I need the I-551 stamp in my passport but I can't schedule an appointment in my local USCIS office ('This office is not accepting walk-in requests or scheduling InfoPass appointments.' 'If you need help with document services (such as passport stamps and advance parole) or have an emergency, call the USCIS Contact Center...'). I tried calling but I can't get through to an agent (... because it's a maze...). So... what else is there to do? Show up at the office? 

[Crazy Cat 41,888]

It will be at least Wednesday or later before you are able to even contact anyone there.

[K & R 343]

1 hour ago, Emily975 said:

So I lost my green card... I filed I-90 last week and nothing has happened yet (...and I'm not expecting anything to happen for a while, especially due to the holidays). I'm traveling (...at least planning on) on 1/17. I figured I need the I-551 stamp in my passport but I can't schedule an appointment in my local USCIS office ('This office is not accepting walk-in requests or scheduling InfoPass appointments.' 'If you need help with document services (such as passport stamps and advance parole) or have an emergency, call the USCIS Contact Center...'). I tried calling but I can't get through to an agent (... because it's a maze...). So... what else is there to do? Show up at the office? 

Keep trying to call and schedule an infopass appointment after the holidays are past. If you call USCIS ask to speak to a Tier 2. I know it sucks but do not travel if you do not have your green card or the stamp. 

[Emily975 11]

Update:

I managed to get through agent on 1/7, told them my predicament and they said - yes, you need a stamp, we'll put you in the system and agent will call you in 24-48 hours to get you an appointment date since it's urgent.

No call, I call again 1/9, go through the same process again, tell them that I didn't receive any communication ('I'm so sorry about that!') and they say they will call in 24-48 hrs.

Guess what... I call them again on 1/14, again through the same process, they are again apologetic and say that I'll recieve call in 24-48 hours to schedule appointment.

It's 1/18. I still haven't received my call (or email, for that matter). My travel date came and went (...good thing my bosses understand) and I'm still without the stamp or appointment.

 

My I-90 was processed and I got biometrics taken today. I told the agent what happened and he told me that supposedly there's no chance of getting appointment before getting your biometrics taken (...and yet, they didn't even take them, just 'checked' them......) and that I should try after 24 hours when my biometrics hit the system. I'm... Disappointed? Frustrated? Pissed? To put cherry on this cake, agent has also said that it can take up to 12 months for me to get the GC. 😤

[TBoneTX 45,309]

Sincere sympathies.  One of the most irritating things in life is not to receive return contact when it's been promised.

[Emily975 11]

And the pilgramage continues. They have approved the request and produced the green card - they are just performing last quality checks (that's what USCIS stauts page says). FOR PAST 3 WEEKS!!! It also says 'we will mail the card to the address provided'. Does that mean that they haven't mailed it yet or am I up for another battle with them and USPS?

[millefleur 5,046]

7 minutes ago, Emily975 said:

And the pilgramage continues. They have approved the request and produced the green card - they are just performing last quality checks (that's what USCIS stauts page says). FOR PAST 3 WEEKS!!! It also says 'we will mail the card to the address provided'. Does that mean that they haven't mailed it yet or am I up for another battle with them and USPS? 

The status updates from USCIS for I-90 processing are truly baffling...speaking from experience here.

 

If nothing has happened within the last 3 weeks, that's bizarre. My husband got the same message ("We produced your Green Card and are completing our final quality review") on Sept 14, 2018 and we got the GC in the mail on Sept 17. Something isn't right...either they dropped the ball or it's an issue with USPS. I would reach out to USCIS first.

 

 

[Emily975 11]

Ugh.

 

This is my only comment.

 

But thank you for the advice. I was hoping for 'we've mailed the card' to make it clear but.....

[millefleur 5,046]

Try making an Infopass appointment? The USCIS office here was very helpful during our I-90 process whenever we had questions.

[Emily975 11]

21 hours ago, millefleur said:

Try making an Infopass appointment? The USCIS office here was very helpful during our I-90 process whenever we had questions.

Yeaaaah, for my experience with USCIS line helpfulness see my post from 1/18.