At NVC/Case Complete

[ashcashbananas 66]

Hello everyone. My priority date is July 5th, 2017! NVC received my Affidavit of Support and both Financial & Civil Documents on November 30, 2018.

I called the NVC to ask if there was any update, and the person I spoke with said "your case is complete, you should have received an e-mail."

I was so excited, I said "thanks so much!" and we ended our call.

When I checked my e-mail, there was nothing new from them. My husband, the beneficiary, also didn't find the e-mail in his inbox.

I checked our Case Status on CEAC, it has been changed to "At NVC."

 

Can someone tell me what is going on? Is the e-mail just late? Does it say "At NVC" so that I know it hasn't reached the Consulate in Morocco yet??

Because the new Case Status says that there are 6 steps I need to take, some fees & documents I need to send...

It seems like this is not up-to-date. But, it is new for me!!

Edited December 13, 2018 by ashcashbananas
added the year to my priority date and fixed "out" to "our."

[AfricanQ 241]

1 hour ago, ashcashbananas said:

Hello everyone. My priority date is July 5th, 2017! NVC received my Affidavit of Support and both Financial & Civil Documents on November 30, 2018.

I called the NVC to ask if there was any update, and the person I spoke with said "your case is complete, you should have received an e-mail."

I was so excited, I said "thanks so much!" and we ended our call.

When I checked my e-mail, there was nothing new from them. My husband, the beneficiary, also didn't find the e-mail in his inbox.

I checked our Case Status on CEAC, it has been changed to "At NVC."

 

Can someone tell me what is going on? Is the e-mail just late? Does it say "At NVC" so that I know it hasn't reached the Consulate in Morocco yet??

Because the new Case Status says that there are 6 steps I need to take, some fees & documents I need to send...

It seems like this is not up-to-date. But, it is new for me!!

U will have to call the NVC again and tell them ur situation. Maybe they can send u other email or confirm ur email address. 

[Moses Bee 276]

Just now, AfricanQ said:

U will have to call the NVC again and tell them ur situation. Maybe they can send u other email or confirm ur email address. 

I second this massage , call them back again the NVC and let them be aware you still didn't received the email you been told expected.

You can also check in your spam mail may be must have been in there , who knows .

[ashcashbananas 66]

7 minutes ago, AfricanQ said:

U will have to call the NVC again and tell them ur situation. Maybe they can send u other email or confirm ur email address. 

 

1 minute ago, Moses Bee said:

I second this massage , call them back again the NVC and let them be aware you still didn't received the email you been told expected.

You can also check in your spam mail may be must have been in there , who knows .

 

Thank you!!! I'll be calling them in the morning.