USCIS New Site Not Showing AOS-Based Cases

[lummo 61]

The AOS-based cases (I-485, I-130, I-131, and I-765) used to be shown on both the old (https://egov.uscis.gov/casestatus/displayLogon.do) and new (https://myaccount.uscis.dhs.gov/) sites. Now, on the new site they are not shown anymore. Multiple attempts to re-add the I-485 receipt number to the new site result in "There was an error syncing your case. Try again in a few minutes." Access to both sites is preferred because sometimes 1 site does not have the most up-to-date info. Anyone else experiencing this? Suggestions?

[lauragp91 31]

Same here. Just checked and all 3 cases are gone. Got the same message after trying to add them again. I don't think it's just AOS though, since I saw another post about someone in K1 stage having the same problem with their WAC case number. 

 

 

[psgma 94]

I think it's a glitch. I haven't been able to check my cases either and kept receiving the same msg. Nothing to worry about. Check back later!

[lummo 61]

9 minutes ago, psgma said:

I think it's a glitch. I haven't been able to check my cases either and kept receiving the same msg. Nothing to worry about. Check back later!

@lauragp91 and @psgma, thank you for the input. I wonder if last night's system maintenance is the cause: https://www.uscis.gov/news/alerts/tools-outage

I'm the I-130 petitioner for my father's AOS case. He renewed his TPS status earlier this year, and the TPS cases (I-821 and I-765) are the only ones showing in the new site. The TPS cases both start with "IOE", as in ELIS filing: https://www.cilawgroup.com/news/2015/06/04/uscis-receipt-numbers-explained-lin-src-eac-wac-ioe/

Edited December 11, 2018 by lummo

[psgma 94]

 

4 minutes ago, lummo said:

@lauragp91 and @psgma, thank you for the input. I wonder if last night's system maintenance is the cause: https://www.uscis.gov/news/alerts/tools-outage

I'm the petitioner for my father's AOS case. He renewed his TPS status earlier this year, and the TPS cases are the only ones showing in the new site. The TPS cases start with "IOE", as in ELIS filing: https://www.cilawgroup.com/news/2015/06/04/uscis-receipt-numbers-explained-lin-src-eac-wac-ioe/

As you mentioned, the glitch is most likely caused by the update that they performed last night. I'm sure they will fix that soon. 

[inboxumy 0]

@psgma @lummo @lauragp91

 

Hi guys. I am getting the same error when trying to add cases for the first time. Were you guys able to resolve your issues on it? If yes, how?

 

Thanks