Missing bar code on Document Cover Sheet

[jerome1204 0]

I have an unusual problem. First of all, I struggled for a while to find the page on the NVC website to download the "Document Cover Sheet" that has to be mailed with our AOS supporting documents. After I finally found the right page and got the MyPDF.PDF document downloaded, I noticed that there is a little box with an X in it where our bar code is supposed to be. When I tried the other option of having the Document Cover Sheet emailed to me, I got a database error from the website. Is this a temporary problem that I should just wait for?

 

I do have another document with barcodes intact, the "Immigrant Visa and Alien Registration Application Confirmation" page. I don't know if the barcodes are the same though. Suggestions?

[Liam2021 587]

The document cover sheet will be included in the email which NVC send you.

[HalfWayMark 8]

On 12/1/2018 at 7:46 AM, jerome1204 said:

I have an unusual problem. First of all, I struggled for a while to find the page on the NVC website to download the "Document Cover Sheet" that has to be mailed with our AOS supporting documents. After I finally found the right page and got the MyPDF.PDF document downloaded, I noticed that there is a little box with an X in it where our bar code is supposed to be. When I tried the other option of having the Document Cover Sheet emailed to me, I got a database error from the website. Is this a temporary problem that I should just wait for?

 

I do have another document with barcodes intact, the "Immigrant Visa and Alien Registration Application Confirmation" page. I don't know if the barcodes are the same though. Suggestions?

It turns out it's not such an unusual problem...... I'm having the same issue: the barcode is missing from the NVC Cover Sheets when I download them from the ceac.state.gov website.  The "broken image" icon (an "X" in a small box) appears instead.

 

This happens whether I select "Print" or "Email" the cover sheet. I have several browsers on my computer (Chrome, IE, Firefox), and they all meet the requirements for the ceac website -- so, along with your post, I'm sure it's not an issue with my setup. I originally downloaded the Cover Sheets more than a month ago, but this week I realized they lack barcodes as I'm assembling the package to submit. I've tried downloading/emailing again, but still the same problem.

 

I don't have any Cover Letter/Welcome Letter/Cover Sheet from NVC with a barcode. I received the original "Notice of Immigrant Visa Case Creation" email from NVC, but there were no attachments, no Welcome Letter, no barcodes included. I'm pretty sure a lack of barcode will slow down processing, but what to do...???

 

I just wrote to NVC asking if they can email me a proper Cover Sheet. This, too, will cause a delay, since they take a week or two to respond.

 

Any suggestions? All my documents and (self-written) cover letters show our NVC Case#, so I guess it would eventually be processed correctly. How do I get a barcode?