Estimated time for email confirmation from Knightsbridge

[DeclanW 33]

Good Morning

 

I know this may seem like a silly question, but can anyone recall how long after they phone knightsbridge they got their email confirmation for the appointment? The lady on the phone seemed very rushed but she warned me to call back if I didn't get an email but didn't give me a time frame of when to expect it. So here I am without an email deciding on if I should give them a call knowing full well I'll be in a queue for hours.

 

So should I wait a few hours? A day? If any of you can remember it'd be a big help.

 

Thanks very much

Declan

[Nicola and Jordan 668]

Mine was sent through straight away and the lady at Knightsbridge kept me on the phone until I received the email to ensure I got it. I would call them back to flag this up.

[Megan&Daniel 117]

My fiance got his right away. I would call. it sucks to wait on hold but you will feel much better with a confirmation! Good luck!

[Soonish 90]

How long have you been waiting? 

 

I would just give them a call back now to let them know and just to check that they took your email address down correctly.  

[DeclanW 33]

Thanks everyone, I'll get on the phone now. I don't mind the wait, just sucks doing it twice 

[Megan&Daniel 117]

Just as a heads up, my fiance received his email from  USinfo@visamedical.co.uk. It may have gone to spam or you possible skipped over it?

[DeclanW 33]

1 minute ago, Megan&Daniel said:

Just as a heads up, my fiance received his email from  USinfo@visamedical.co.uk. It may have gone to spam or you possible skipped over it?

Did a triple check, nothing yet. First in the queue though but they're not answering

[DeclanW 33]

Thanks again, I got in contact and the person who inputted my details got my name wrong and didn't include my entire name in the email. Safe to say it was good I called back soon, I spent 1 hour waiting at the front of the queue but they wouldn't answer so I rang again and I was 8th, after about 20 minutes the number started going down. Then a woman on the phone sorted it and checked I got the email before hanging up. 

But from now on, I am Declean

[DktrFaustus 38]

20 hours ago, DeclanW said:

Thanks again, I got in contact and the person who inputted my details got my name wrong and didn't include my entire name in the email. Safe to say it was good I called back soon, I spent 1 hour waiting at the front of the queue but they wouldn't answer so I rang again and I was 8th, after about 20 minutes the number started going down. Then a woman on the phone sorted it and checked I got the email before hanging up. 

But from now on, I am Declean

 

Glad you got it sorted. When I booked mine the first email they sent was for somebody called Andrew (nowhere near my name) and on a completely different date and time, so that was a good start.