USCIS DROPPED THE BALL

[Hazelsky07 21]

January 10th filer - Day 234 NOA 2 pending. After two case inquiries and vague replies “case being adjudicated” and several calls “case is being worked on” I made an appointment with my local office. I was hopeful they would shed some light. I had with me a duplicate of my package and proof of two additional trips I took to Cuba 🇨🇺 after submitting our application. Long story short, A. Officer stated, she was sorry but it appeared they had dropped the ball 🏀 I was told “your file is sitting on a shelf”!!! “It’s not even assigned to an officer.” “I have asked to pull the file out and have them work on it ASAP.” “I will call you personally by Thursday.” So Thursday is next week, but now I have to be 5 steps ahead so I scheduled another appointment 09/11 in case I don’t hear back!!  This is beyond ridiculous!! 😡 

Edited September 1, 2018 by Hazelsky07

[BridefromKZ 34]

We are 10th of January filers too and still no answer, fiancé going to write an email to his Senator on the Monday. Will see. 

[Jo Së 200]

1 hour ago, Hazelsky07 said:

“I have asked to pull the file out and have them work on it ASAP.” “I will call you personally by Thursday.”

They'll get to it when they get to it, just like every other case.  I don't think they are going to stop working on every other case just to work on yours because you are demanding they so.

[Lucy&Jason 807]

So sorry to hear this . I had the same feeling when we have not yet gotten any news about our case. This what we did.

 

We contacted the congressman but we were adviced to wait for 30-45days, we didn’t wait and we can’t for it. So 7mos. Had passed we submitted an online inquiry and received an email of their specific date to respond to our inquiry but still we didnt stop we still keep on calling ang calling and calling USCIS everyday til such time they gave us the update of an RFE over the phone(Aug.13). We also tried emailing the Ombudsman, they replied to our email but we didn’t pursue because USCIS notified us that they already took action on our case.

 

Please hold on... This will be over soon for all of us.. Just Keep the FAITH..🙏

[Hazelsky07 21]

@Jo Së I don’t think you understand. No one is demanding anything!!!  I waited patiently without inquiring at all until my timeframe came and went! USCIS is currently processing February and March applications so it would be smart to inquire if your application has been overlooked!! The officer realized my application was not assigned so that’s a problem! Following up is was a good thing. 

[geowrian 22,337]

Yes, following up is good. When your case is out of normal processing timelines, time to send a service request and see if something got lost along the way.

 

That said, you are only roughly a month or so behind typical processing timelines, so it's not quite "ridiculous"...they handle literally hundreds of thousands of forms per quarter and it's a very "human" process. Occasionally a few will slip through the cracks.

Stay on top of it, cross your fingers, and hopefully you'll be approved soon.

[Hazelsky07 21]

@geowrian USCIS is currently processing February and March applications. My case  and probably many others slipped through the cracks... case inquiries per my comments are service requests.  USCIS supposedly process cases based on filing dates. They skipped mine. My case hasn’t been touched period. I’m quoting the officers statement to me in person. I and sharing to bring light 💡 to others who are passed their deadline. As you stated this is a “human process” therefore mistakes will be made. A lot of January filers got an NOA2 or RFE at the end of July. It’s September now so it’s passed disclosed timeframes. 

[TNJ17 1,329]

12 hours ago, Hazelsky07 said:

January 10th filer - Day 234 NOA 2 pending. After two case inquiries and vague replies “case being adjudicated” and several calls “case is being worked on” I made an appointment with my local office. I was hopeful they would shed some light. I had with me a duplicate of my package and proof of two additional trips I took to Cuba 🇨🇺 after submitting our application. Long story short, A. Officer stated, she was sorry but it appeared they had dropped the ball 🏀 I was told “your file is sitting on a shelf”!!! “It’s not even assigned to an officer.” “I have asked to pull the file out and have them work on it ASAP.” “I will call you personally by Thursday.” So Thursday is next week, but now I have to be 5 steps ahead so I scheduled another appointment 09/11 in case I don’t hear back!!  This is beyond ridiculous!! 😡 

Not surprised. USCIS is useless. Call all the congressmen and senators you can get a hold of and ask them to inquire. It’s the only way you’ll see progress.

[Ketsuban 1,034]

I had something similar happen when I moved to the US with my CR-1. They forgot to send me my green card even though I paid the fee two days before leaving the country. If I hadn't asked them for it, I likely never would have got it. As you said, sometimes people's files fall through the cracks and that's bound to happen due to the volume of cases they get. Everyone has probably overlooked something at their job. Fingers crossed for you, OP.

[Loren Y 2,755]

Sitting on a desk is probably a very accurate status report. You have to remember you could be the unlucky one whose petition is on that employees desk that has 20 years of service in, doesn't really care anymore, and there is no way he can get fired from his job, so he does one case a day just to looks like he is doing something and keeping his job( and has a stack of 30 petitions on his desk). Now, in the next cubicle is the new hot out of training 20 some year old who just scored a cake government job with free medical, and benefits that are the best in the industry, not to mention 20 plus bucks an hour to start, and he is cranking out 10 petitions a day looking like a rock star to his supervisor planning on running the whole department in 5 years. Welcome to the US government. Slipped thru the cracks should be the US government motto, if I had a nickle for every time I tried to get something done by the US government and it slipped thru the cracks I would be retired easy by now.

[Hazelsky07 21]

@Loren Y I wish it was assigned period. Acoording to the officer, my case is on shelf not on someone’s desk. Not assigned period. February and even March applications are being processed.  

[SilverMonk 194]

You are not alone. There are few of us january filers getting left behind. I'm a Jan 16th filer.

My congresswomans office got a reply from USCIS saying it's pending review by an adjudicator and to wait 30-45 days. 

We filed an inquiry and they said they're doing a security check. 

I'm starting to the same thing is happening to you might be happening to us. I'm gonna ask my fiancee go schedule an infopass.

 

Does anyone know how far out the Boston office is for infopass sessions?

[Hazelsky07 21]

@SilverMonk yes I know a few of us out there who got left behind. Those replies are all scripted. I received the same message: applicantion is currently being adjudicated eta 30-45 days. The infopass was extremely helpful because the officer did her research and in less than 5 minutes she said my case was not being adjudicated because it wasn’t even assigned to anyone to review. So those replies are not accurate just to buy more time. Like I said before I understand and respect the process. I have a problem when cases in February and even March are being processed. My case is just sitting on shelf not because of a delay on my behalf or even background delay just fell thru the cracks. So now I must remain on top of my case until there’s movement. 

[Jeanne Adil 1,651]

13 hours ago, BridefromKZ said:

We are 10th of January filers too and still no answer, fiancé going to write an email to his Senator on the Monday. Will see. 

you must sign a release form to have Senator inquiry/  do not be surprised if what they tell u is same thing u have already been told

and when u do an inquiry, it is forwarded to Homeland Security and you can google your name and see it is published in the web

should say it was bene's name 

i was surprised to find it there

Edited September 1, 2018 by adil-rafa

[SilverMonk 194]

43 minutes ago, Hazelsky07 said:

@SilverMonk yes I know a few of us out there who got left behind. Those replies are all scripted. I received the same message: applicantion is currently being adjudicated eta 30-45 days. The infopass was extremely helpful because the officer did her research and in less than 5 minutes she said my case was not being adjudicated because it wasn’t even assigned to anyone to review. So those replies are not accurate just to buy more time. Like I said before I understand and respect the process. I have a problem when cases in February and even March are being processed. My case is just sitting on shelf not because of a delay on my behalf or even background delay just fell thru the cracks. So now I must remain on top of my case until there’s movement. 

Oh no, I understand and totally agree with you. What I'm saying is that I feel like the same thing that is happening to your is happening to mine. Because they keep giving me these cookie cutter answers and I don't buy them. My fiancee and I are in our mid twenties, no kids, no ex nothing, no criminal background, not even parking tickets. So when they tell me they're still background checks on us while Feb filers and people with past divorces, felonies and whatnot are being approved ahead of us, then I know those answers are not tailored to my case and are generic. These cases that are left behind probably get misplaced or looked over thinking they were approved.

I'm gonna ask my fiancee to call on Tuesday and schedule an infopass too.