EAD was mailed but not in mailbox?

[Visitor User 253]

Hello. According to USCIS Case Tracker: My EAD was mailed on 8/13/18 (Monday) but I still not received it. I thought it takes 3 business days to get it?

[KazuriSana 324]

Chill a bit. Monday is probably the day they printed the label. Should be with you by mid next week.

[Visitor User 253]

1 hour ago, BlessedAssurance said:

Chill a bit. Monday is probably the day they printed the label. Should be with you by mid next week.

It says mailed on Monday. 

[Visitor User 253]

Still no EAD.

[Visitor User 253]

No EAD today. 

[Visitor User 253]

Hello. It looks like USCIS sent my EAD to the wrong address. It went to a P.O. Box XXXX at a local postal office. I do not have any P.O. Box and the address on file is correct for USCIS to send it to the correct mailing address. I went to USPS but they told me to contact the sender. 

 

USPS Tracking # was given by USCIS.  

 

Do online USPS lost mall inquiry? I do have  the P.O. Box # where it was sent to. 

 

Will I be able to request USCIS to re-send another EAD today? 

 

USCIS mailed on 8/13/18.

[Tella&T 188]

35 minutes ago, Visitor User said:

Hello. It looks like USCIS sent my EAD to the wrong address. It went to a P.O. Box XXXX at a local postal office. I do not have any P.O. Box and the address on file is correct for USCIS to send it to the correct mailing address. I went to USPS but they told me to contact the sender. 

 

USPS Tracking # was given by USCIS.  

 

Do online USPS lost mall inquiry? I do have  the P.O. Box # where it was sent to. 

 

Will I be able to request USCIS to re-send another EAD today? 

 

USCIS mailed on 8/13/18.

Sorry to hear that! as you know my EAD got to me in a few days.

Wouldn't it be worth going to the local post office again, maybe there will be somebody there more helpful at a different time?
It seems like if you have the tracking number so it should be USPS dealing with it.
Good luck! the situation is bizarre though!

[Visitor User 253]

16 minutes ago, Martella&T said:

Sorry to hear that! as you know my EAD got to me in a few days.

Wouldn't it be worth going to the local post office again, maybe there will be somebody there more helpful at a different time?
It seems like if you have the tracking number so it should be USPS dealing with it.
Good luck! the situation is bizarre though!

I will try again on Friday to go there. 

[Visitor User 253]

21 hours ago, Martella&T said:

Sorry to hear that! as you know my EAD got to me in a few days.

Wouldn't it be worth going to the local post office again, maybe there will be somebody there more helpful at a different time?
It seems like if you have the tracking number so it should be USPS dealing with it.
Good luck! the situation is bizarre though!

I did an online inquiry with USPS as well USCIS SR to resend the card. 

[Tella&T 188]

5 minutes ago, Visitor User said:

I did an online inquiry with USPS as well USCIS SR to resend the card. 

Good! Hope something gets sorted out soon! Good luck and write what happened...

[Visitor User 253]

Hello. It looks like my EAD went to the wrong address. It went to a P.O. Box XXXX at a local postal office according to an USPS employee. I do not have any P.O. Box (Never did) and the address on file is correct for USCIS to send it to the correct mailing address where I reside. I went to USPS but they told me to contact the sender. 

 

USPS Tracking # was given by USCIS.  

 

What I have done so far to rectify the problem:

 

Online USPS inquiry resulting in: Dear First Last Name.

This message is to let you know that we have received your inquiry at the Post Office. 

After we review and investigate the information you have provided, we will contact you and work with you until the case is resolved. 

Thank you for letting us know about this issue.  We look forward to serving you. 

Sincerely,

Your United States Postal Service

Name of Poster
postmaster 
Contact #
E-mail address of Post Master.
 

PS: Please do not reply to this message as this email address is not monitored for responses.  Your privacy is important to us.  If you would like additional information on our privacy policy, please visit www.usps.com.

 

I also contacted the Post Master's email and phone (Ring, no answer) that was listed.

 

I also did a mail search request online on USPS resulting in:

 

Dear First Last name,

Thank you for using USPS.com.

Thank you for your inquiry. We apologize for any inconvenience you may have experienced. Items that meet the US Postal Service's® search guidelines will be searched for, and if found, forwarded to the address you provided.

Search Request Details:

Request Date: 08/24/2018

Reference: Search ID #XXXX

Tracking Number: XXXX

Thank you for your patience.

Thank you for using the U.S. Postal Service®.

 

I also submitted a Service Request online to re-send the EAD with this response:

 

Thank you for your request: 
USCIS will review and process the request
Expect a reply by September 14, 2018
Your request ID number is SRXXXX.

 

USCIS mailed on 8/13/18.

 

First ever EAD was sent based on pending AOS C9 category which was approved for 1 year on 8/8/18.

RD: 10/4/17 for I-765/I-485 and Supplement A.

 

All others documents sent from USCIS have successfully delivered to my address in a timely manner in the past.

Edited August 24, 2018 by Visitor User

[Crazy Cat 42,546]

I think you have taken the correct action by querying both USPS and USCIS.

[Visitor User 253]

54 minutes ago, missileman said:

I think you have taken the correct action by querying both USPS and USCIS.

If it’s not found by USPS. How long does it take for USCIS to resend the card?

 

Edited August 24, 2018 by Visitor User

[Visitor User 253]

There is a ‘Send us a message‘ option on the new USCIS/DHS site. I did that as well to resend the card. 

[Visitor User 253]

Hello. It looks like my EAD went to the wrong address. It went to a P.O. Box XXXX at a local postal office according to an USPS employee. I do not have any P.O. Box (Never did) and the address on file is correct for USCIS to send it to the correct mailing address where I reside. I went to USPS but they told me to contact the sender. 

 

USPS Tracking # was given by USCIS.  

 

What I have done so far to rectify the problem:

 

Online USPS inquiry resulting in: Dear First Last Name.

This message is to let you know that we have received your inquiry at the Post Office. 

After we review and investigate the information you have provided, we will contact you and work with you until the case is resolved. 

Thank you for letting us know about this issue.  We look forward to serving you. 

Sincerely,

Your United States Postal Service
 
Name of Poster
postmaster 
Contact #
E-mail address of Post Master.
 

PS: Please do not reply to this message as this email address is not monitored for responses.  Your privacy is important to us.  If you would like additional information on our privacy policy, please visit www.usps.com.

 

I also contacted the Post Master's email and phone (Ring, no answer) that was listed.

 

I also did a mail search request online on USPS resulting in:

 

Dear First Last name,

Thank you for using USPS.com.

Thank you for your inquiry. We apologize for any inconvenience you may have experienced. Items that meet the US Postal Service's® search guidelines will be searched for, and if found, forwarded to the address you provided.

Search Request Details:

Request Date: 08/24/2018

Reference: Search ID #XXXX

Tracking Number: XXXX

Thank you for your patience.

Thank you for using the U.S. Postal Service®.

 

I also submitted a Service Request online to re-send the EAD with this response:

 

Thank you for your request: 
USCIS will review and process the request
Expect a reply by September 14, 2018
Your request ID number is SRXXXX.

 

USCIS mailed on 8/13/18.

 

First ever EAD was sent based on pending AOS C9 category which was approved for 1 year on 8/8/18.

RD: 10/4/17 for I-765/I-485 and Supplement A.

 

All others documents sent from USCIS have successfully delivered to my address in a timely manner in the past.