No decision made after 30 days GC expired

[Marrienne 112]

I asked this in my sub-group too but since they too are waiting, I thought I would ask here in case someone has been through this.

So I filed for ROC with a fee waiver and a divorce waiver. I qualify for the waiver based on low income and receiving food stamps. I do have a full time job, I just don't make enough and I have 3 kids. 

Obviously I included all the paperwork to support his.

So I waited 30 days (our CGs btw have now expired - my divorce was final on the 6th July and my GC expired on the 19th. They received my package before the GC expired by only a few days), and nothing. Today I called and they haven't made a decision yet??
They transferred me to a tier 2 but they haven't called back yet (the wait was 1.5 hrs long so I asked for a call back).

Is this usual??

I see a lot of people either got a denial of the waiver or an acceptance. I have gotten nothing. She says no decision has been made after 30 days... why?? 
I included the official letter from DHHS for food stamps, with our names and approval info and an official letter from my employer stating my annual salary (23k). I have no liquid assets whatsoever.
Is there anything I can do?? Should I worry?

Thank you!!
 

[kris&me 572]

could it be that u r receiving public assistance and the sponsor promised on the affidavit of support this would not happen

[Marrienne 112]

1 hour ago, kris&me said:

could it be that u r receiving public assistance and the sponsor promised on the affidavit of support this would not happen

Nope:

Non-cash benefits (other than institutionalization for long-term care) are generally not taken into account for purposes of a public charge determination.
 

• Nutrition programs, including Food Stamps, the Special Supplemental Nutrition Program for Women, Infants and Children (WIC), the National School Lunch and School Breakfast Program, and other supplementary and emergency food assistance programs
  
  From the USCIS site. So, no, these are not considered public charge. 

[Marrienne 112]

I spoke with the tier 2 rep and she said she can't even find me on the system. Which means my application has not been processed yet and to give them another week and try calling them again.
She too feels it is the fee waiver that is causing the delay, except for the life of me, I don't understand why. Either accept or deny it, Simple as that. 

No processing for 30 days because of a (valid!) waiver sounds ridiculous. She also asked me if I sent the application certified mail. I did and I got a delivery receipt... so I know they got it.

I don't know what to do but wait another week?

[Villanelle 4,122]

Fee waivers can take weeks to months to process. Basically they get your packet but do not process your 751 (so no NOA extension letter/no case number) until AFTER the fee waiver is approved. If its denied you will get your packet back and have to resend it with the fee. However it is unlikely that you will be denied since you get food stamps. That pretty much says that another gov office reviewed your finances in depth and found you to be at or under the poverty level.

[Villanelle 4,122]

Also hang in there! Ive been following along with your journey since you joined. Youve been through a lot but you are tough and can do it. Have faith.