NOA2 on May 3rd, but no

[Jennifer + James 0]

We had a touch on 6/10 as well. I think we should wait another week or so to see if it arrives. Hopefully it will, otherwise I will contact my congressman as well. I was really encouraged by my latest call to the CSC though, and I think the touch says something too, but I guess we can never be sure with them!!!

[reeses16 8]

Yeah, nothing here either. I sent a follow up e-mail to my congressional office today. I guess I wait some more....

Giving this one a bump -

Hey May-Approvals - any more hard copy NOA2s turned up? Still nothing here. Will be calling congressional office Monday if nothing comes today or tomorrow.

USCIS page showed another "touch" on June 6, but nothing in snail mail yet. Should be here by Friday (that'd be about the same mail time as for the NOA1), but I'm not feeling like it will.

[Len & How 0]

Hi There,

we are also still waiting for our hard copy NOA2. My Fiance just called the USCIS line and went through the RFE option to speak to an operator, but the person he was talking to was sitting in Indianapolis and not Laguna Niguel. He wasn't of any help, of course.

So I wanted to ask you: when you call, what prompts are you using to get to CSC??

Thanks!!!

[reeses16 8]

Lord only knows. I just listen to the options and pray to get a person. When I called last week I asked the person helping me for the direct number to CSC, she told me that I had to call the National USCIS number and that when I entered my case number it would automatically transfer me to the correct SC...guess thats not true either! In all of my times calling, last week was the only time someone gave me their location, she answered, " Hi this is ---- at the California Service Center...".

-DA

Hi There,

we are also still waiting for our hard copy NOA2. My Fiance just called the USCIS line and went through the RFE option to speak to an operator, but the person he was talking to was sitting in Indianapolis and not Laguna Niguel. He wasn't of any help, of course.

So I wanted to ask you: when you call, what prompts are you using to get to CSC??

Thanks!!!

[TimsDaisy 0]

Someone advised to follow the RFE prompts and we got someone who identified himself as being CSC, but I didn't do anything special aside from that, that I can think of (granted, I didn't jot down the EXACT keys I pressed).

Guess we'll just wait some more!

[Len & How 0]

Someone advised to follow the RFE prompts and we got someone who identified himself as being CSC, but I didn't do anything special aside from that, that I can think of (granted, I didn't jot down the EXACT keys I pressed).

Guess we'll just wait some more!

Thank you for your replies!

Well, we succeeded in getting to CSC after all. Howard spoke to a nice lady in Laguna Niguel, and of course she was surprised we never got our NOA2 as we were approved May 7. She said she was sending a duplicate. Yippee! I might not have it for my interview next week (hopefully they won't need to see it there), but we want to file AOS before the fee increase, so the sooner it comes, the better.

These are the prompts we used:

* 1 for English,

* 2 for main menu,

* 2 for reporting an issue,

* 4 for more evidence,

* then 2, 1,

* then entered our case number (with the WAC at the beginning, that is 922+10 digits).

* then it took us to a representative in the service center.

[msu17 0]

I called CSC Monday of last week and the lady reapproved me and said I would have the paper copy by today. Well still no paper copy, BUT I got an e-mail from CRIS last night saying I was approved and they mailed me the paper copy Good luck to everyone still waiting for CSC to get their heads out of you know where

[busycharlie 0]

Please let us know if you receive it! I am going to try calling using these prompts as well.

I had the other response about $200 from the USCIS operator. There was another thread on this issue, where someone said they somehow got through to CSC as well and gotten help through them too. I really don't think we should have to pay $200!

Thanks for the tips!

Great update! I just got through to CSC by following the prompts for an RFE, and before I even started my schpeel about not getting the NOA2, she said "Ok, it seems there is a problem, the notice was sent back to us. There seems to be a problem on all notices that were sent out for approvals on that day. We will send you a duplicate copy and you do not have to pay any fee. You can expect it within 20 days."

I was like Wow!! that is exactly the information I wanted to hear!

So I don't know if you have to call to make sure you get the duplicate...but at least she acknowledged that there was a problem with the May 3rd people. Hopefully they will correct the problem for everyone!

Wow, I'm one of those May 3rd people and didn't get our NOA2 either. That explains it now. I think I will call and try the RFE trick. I called today and that person did a service ticket whatever that means I have no idea. I tried to ask him but it basically sends an internal messages to some department for my problem. You would think that since they have received so many calls conerning the May 3rd mailing that they would resend them, lol.

Just another typical government deparment that is messed up.

Good Luck to all!!

Edited June 16, 2007 by busycharlie

[dj1206 0]

Pardon my flip attitude at CSC, but I wonder if by any chance this had anything to do with the postage fee increase? I got NOA1 in March and the postage they paid was $0.371. The NOA2 arrived in June and the postage they paid for that was $0.373.

[reeses16 8]

Its here!!!! I got my NOA2! Yipppeeee!

[TimsDaisy 0]

wonder if mine will finally arrive! still waiting . . . .

[busycharlie 0]

Its here!!!! I got my NOA2! Yipppeeee!

Congrats!! I hope to get mine soon as it was approved on May 3rd also. I did call today and actually talked to someone at the CSC. He was nice and put in a request to get another copy of my NOA2. He even suggested that they knew of a problem that resulted in many of us not getting our notices.

Charlie

[msu17 0]

I got my today as well! Kinda scary, the said dont contact INS, not USCIS

[busycharlie 0]

Someone advised to follow the RFE prompts and we got someone who identified himself as being CSC, but I didn't do anything special aside from that, that I can think of (granted, I didn't jot down the EXACT keys I pressed).

Guess we'll just wait some more!

Thank you for your replies!

Well, we succeeded in getting to CSC after all. Howard spoke to a nice lady in Laguna Niguel, and of course she was surprised we never got our NOA2 as we were approved May 7. She said she was sending a duplicate. Yippee! I might not have it for my interview next week (hopefully they won't need to see it there), but we want to file AOS before the fee increase, so the sooner it comes, the better.

These are the prompts we used:

* 1 for English,

* 2 for main menu,

* 2 for reporting an issue,

* 4 for more evidence,

* then 2, 1,

* then entered our case number (with the WAC at the beginning, that is 922+10 digits).

* then it took us to a representative in the service center.

I used your tips today and it worked great. Talked to some guy at the CSC and he said he would request a new NOA2 be mailed to me. I'm sure it will take a while but it was nice to talk to someone that listened and just didn't say, you need to fill out form, blah, blah, blah and send $200 with it.

Thanks again,

Charlie