EAD Expedite Fax Number Not Working

[asaeljethro 162]

Hey guys,

 

We're trying to fax our information to the fax number on the letter we received to expedite our EAD which is 816-251-2290

 

Been trying 5-10 times a day at different times. Last night, I did it at 9pm, 11pm, 12am,6am this morning, and at 8am. And still nothing.

 

I contacted the customer service number and the lady that answered told me that I can only fax these documents and can't mail them, even though I told her that I have heard from others that have mailed these documents, and she said that the only way for them to be sent and received is through fax.

 

Is there another fax number? or something else I can do? 

 

Thanks in advance.

Edited July 26, 2018 by asaeljethro

[T_P 872]

USCIS will keep telling you to try Fax, however tier 1 can transfer you to Tier 2 support and I have seen cases  where they do give you an mail address which would make things easier....again it works for some people and doesnt at the same time.

 

The other thing you can do is use e-fax services online. You may get a free trial or may have to pay for 1 month service, then cancel it. Either way, it's a lot faster than punching it the number on the fax machine each time. You can also send a stampede of faxes, 20-50 consecutive faxes. Then you start getting the unsuccessful/successful transmission reports.

 

https://secure.myfax.com/login.aspx

[asaeljethro 162]

Will do that about the online fax. Thanks!