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zeljuu

CEAC Website Down for maintenance?

By zeljuu in National Visa Center (Dept of State)

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peachouille
peachouille

Hi everyone,    I might have some insight into this. I just had my interview at the Brussels embassy today (pivot case, so everything uploaded on CEAC) and the officer apologised that it wou

Alammari32
Alammari32

I contacted Travel-State Department on twitter and they said they expect the site to be running by Friday July 27th. https://twitter.com/travelgov/status/1022189867613212672?s=21

vice12brad
vice12brad

I just find it crazy if Facebook or something went down, facebook would be working hella hard to get it back and there would be constant updates and about their progress and how long till its expected

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Diora Nabieva Newbie

Diora Nabieva   1

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15 hours ago, Pamela.J said:

Hi guys!

 

What is the email adress to ask about interview dates to the NVC?
Since the systeam is down, i would like to check with them by email..

 

Thanks in advance!

You need to check with the embassy of county where your husband/wife lives. If NVC accepted and complited all supporting docs they will send it to the country where you spouse supposed to get the interview appointment.

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russianlady Rookie

russianlady   3

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14 hours ago, napostol said:

I called them and asked that and they said no, only through the portal when it's back up :(

Looks like we can mail them the documents - https://travel.state.gov/content/travel/en/us-visas/immigrate/the-immigrant-visa-process/collect-and-submit-forms-and-documents-to-the-nvc/step-6-submit-documents-to-the-nvc.html

 

has anyone done it? 

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peachouille Enthusiast

peachouille   200

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Filed: Citizen (apr) Country: Belgium
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Just now, russianlady said:

Looks like we can mail them the documents - https://travel.state.gov/content/travel/en/us-visas/immigrate/the-immigrant-visa-process/collect-and-submit-forms-and-documents-to-the-nvc/step-6-submit-documents-to-the-nvc.html

 

has anyone done it? 

You can't if you are a Pivot case unfortunately.

 

"Method 1: Upload documents online using CEAC required

Please note this method is required for visa applicants who received this letter from NVC. "

N-400 (Field Office: Milwaukee WI)

Spoiler

06/10/21: Case received

06/10/21: NOA

08/06/21: Biometrics

12/10/21: Interview scheduled

01/21/22: Interview

01/24/22: Approved!

02/17/22: Oath Ceremony!!

 

ROC (Service Center: National Benefit Center MSC, Field Office: Milwaukee WI)

Spoiler

06/17/20: Case received

06/30/20: NOA

07/02/21: Biometrics

01/21/22: Interview (combo with N-400)

01/24/22: Approved!

 

CR-1 Visa (Service Center: Nebraska - Consulate: Belgium)

Spoiler

07/31/17: I-130 Priority date

08/02/17: I-130 NOA1

02/26/18: I-130 NOA2

03/15/18: NVC Received (Pivot)

06/12/18: NVC Case complete

07/26/18: Interview, approved!

 

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hopelifebetter201 Enthusiast

hopelifebetter201   72

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Filed: IR-1/CR-1 Visa Country: Vietnam
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6 minutes ago, Xhoi said:

HEY GUYS WHAT'S WRONG WITH SYSTEM :( I GOT CASE NUMER BY NVC FRIDAY AND I CAN'T FILL OUT DS-260 

DID ANYONE KONW HOW TIME MAINTENANCE WILL  TAKE ?

 

Did you pay fees?

CR1

Texas Service Center

NOA1: 7/17/17

RFE: 3/5/18

RFE SENT: 5/3/18

RFE RECEIVED: 5/9/18

Approved: 5/25/18

Sent to NVC : 6/13/18

NVC received: 6/21/18

Case number: 7/19/2018

Pay AOS & IV fees: 7/19/18

CEAC shut down on 7/19/18 until 7/31/18

Ds-260 submitted 8/1/18

Civil and AOS package uploaded: 8/3/18

Case complete: 8/6/18

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trac3rt Explorer

trac3rt   63

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Filed: IR-1/CR-1 Visa Country: Mexico
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As a former web developer and current IT professional, this is looking less like a "maintenance" and more like something broke and they're having trouble bringing the site back online.

 

Edited by trac3rt
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russianlady Rookie

russianlady   3

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8 minutes ago, trac3rt said:

As a former web developer and current IT professional, this is looking less like a "maintenance" and more like something broke and they're having trouble bringing the site back online.

 

I am also a software developer and agree with you - something is borken and they are having problems fixing it. Hopefully another week or two and it will be back.

 

However with the recent immigrantion policies I am scared and don’t know what to think..... 

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selinaxx89 Explorer

selinaxx89   4

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39 minutes ago, russianlady said:

I am also a software developer and agree with you - something is borken and they are having problems fixing it. Hopefully another week or two and it will be back.

 

However with the recent immigrantion policies I am scared and don’t know what to think..... 

 

51 minutes ago, trac3rt said:

As a former web developer and current IT professional, this is looking less like a "maintenance" and more like something broke and they're having trouble bringing the site back online.

 

Thanks you two for your information! It goes back to a previous post about if it happened to Facebook it would have been fixed right now. I can't imagine something breaking on Facebook and that a week later their website would still be down. Is this an incorrect assumption?

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Nikmyshkin Newbie

Nikmyshkin   4

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1 minute ago, selinaxx89 said:

 

Thanks you two for your information! It goes back to a previous post about if it happened to Facebook it would have been fixed right now. I can't imagine something breaking on Facebook and that a week later their website would still be down. Is this an incorrect assumption?

It is definitely possible for a site like this to remain down for extended periods, assuming the contractors who built it are a smaller team. If there's only 5-10 people working on it, then only 1-2 of them are going to be senior or experts. There could be a problem that nobody can figure out how to fix for a few weeks. It has happened at my global, industry leading company a couple times. In software development, there's no way to cover all your bases in terms of subject knowledge so occasionally something will happen that nobody on your team has ever seen before and it can take a long time to sort out. I think another factor is probably funding. I doubt their team is authorized for overtime because of trump, so there are only so many hours in the day they can work on this

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russianlady Rookie

russianlady   3

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Yes, you are corrrect about a commercial website like Facebook. Normally, there is a contengency server and when the main server is down, everything gets switched to the contengency one. So, they can take as much time as they need to fix a problem and no one ever notices anything.

 

However, the government sites might not have contengency servers as those are expensive and require regular maintance. There is just not enough money  :(

Edited by russianlady
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hopelifebetter201 Enthusiast

hopelifebetter201   72

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Filed: IR-1/CR-1 Visa Country: Vietnam
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2 hours ago, Xhoi said:

I haven't done nothing till now

i paid fees just before this down

CR1

Texas Service Center

NOA1: 7/17/17

RFE: 3/5/18

RFE SENT: 5/3/18

RFE RECEIVED: 5/9/18

Approved: 5/25/18

Sent to NVC : 6/13/18

NVC received: 6/21/18

Case number: 7/19/2018

Pay AOS & IV fees: 7/19/18

CEAC shut down on 7/19/18 until 7/31/18

Ds-260 submitted 8/1/18

Civil and AOS package uploaded: 8/3/18

Case complete: 8/6/18

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