In correct name on green card and social security card.

[cybermax 39]

My wife arrived in the US on April 16 2018.

We didn't pay attention to her name on her visa til we got home. Actually it's not a big mistake, it's just backward. Department of State put her middle name to the front so it was  M. J-E instead of J-E M because her actual first name is J-E and her middle name is M.

 

I reviewed all of the documents that I submitted to USCIS and NVC to make sure that I did not submitted any wrong information to them. After searching through all documents, I'm 100% sure that I provided them correct information. Because my wife just came and had not received her green card yet, so I made an infopass appointment on 05/04 and brought the copies of all documents, telling an officer to make sure that she would receive her green card with a correct name on it. He took and scanned the documents and gave me a form to sign. After couple weeks, on 05/21 my wife received her green card and social security card with the same error of the name.

 

I went to social security office to make the correction, but they refused to change it and told me to back to USCIS to make correction on her green card first.

In couple weeks, I tried to make another infopass but I could not. The website is always saying no appointments are available. I tried to call USCIS, the representative took the information again and told me to wait couple weeks to get the response.

Last week, I received a letter from USCIS saying that I need to submit the form i-90 to correct her name without saying that's their fault or my fault and did not say that if I had to pay the fee or not.

 

The processing time of i-90 is about 8-12 months, I'm not sure if I can ask USCIS provide me a letter letting Social Security department know that they are processing the i-90 form and her correct name should be J-E M instead of J-E?

Is there anyone experienced this situation? Not only Social Security, now DMV also refuses to change her name and asking me to change her name on the green card first.

I don't know what to do now. Everything seems too complicated.

Edited July 5, 2018 by Ryan H
Reason for edit: to remove full name

[Mmagic 127]

I can only answer you as far as Social Security and DMV. We had problem with the name as well and it was a mistake on the I-94. First when we applied at SS they told us they can only give my wife a card with the name as it shows on the I-94 and if we need to have it changed, we have to bring either EAD or Green card that shows the correct name.

We had to go to USCIS Deferred Inspection to have them correct the name, which they did. 

SS office and DMV would only produce cards with the name as it is showing on the marriage certificate and the EAD or Green Card. 

As far as changing the name on the Green Card, I am not sure, but if they told you to fill out I-90 then that is the way to go. As far as if they will give you a document with the correct name to present at DMV or SS office, I am not sure if they will do that, but you can try Info Pass again until  you find available slot. 

[arken 4,197]

3 hours ago, cybermax said:

My wife arrived in the US on April 16 2018.

We didn't pay attention to her name on her visa til we got home. Actually it's not a big mistake, it's just backward. Department of State put her middle name to the front so it was  M J-E instead of J-E M because her actual first name is J-E and her middle name is M.

So the problem started from the visa time. That’s why they tell everyone to verify the contents once received from them. It would have been just a few days worth of additional processing to get a new visa with the correct name at that time. You are still saying that was the minor error when this has become a huge mess.

 

Anyway, now that she already got the GC, you can file i90 for GC replacement for free if it’s their mistake which is the case here. 

How’s her name in her passport biographic page? Is it correct or the same way as in the visa? If her name on the passport and forms submitted (line i130) is correct, then no fee is required for i90.

 

Unfortunately , now she has to wait so many months for the replacement GC. I think SS n DMV offices can issue cards in her correct name only after she has the nee GC in hand.

 It’s unlikely USCIS provides any such documents you want to take to SS office.

 

Edited July 5, 2018 by Ryan H
Reason for edit: to remove full name in quote.

[pushbrk 12,892]

2 hours ago, arken said:

So the problem started from the visa time. That’s why they tell everyone to verify the contents once received from them. It would have been just a few days worth of additional processing to get a new visa with the correct name at that time. You are still saying that was the minor error when this has become a huge mess.

 

Anyway, now that she already got the GC, you can file i90 for GC replacement for free if it’s their mistake which is the case here. 

How’s her name in her passport biographic page? Is it correct or the same way as in the visa? If her name on the passport and forms submitted (line i130) is correct, then no fee is required for i90.

 

Unfortunately , now she has to wait so many months for the replacement GC. I think SS n DMV offices can issue cards in her correct name only after she has the nee GC in hand.

 It’s unlikely USCIS provides any such documents you want to take to SS office.

 

Normally I would agree.  I-90 is no charge if it is a USCIS mistake.  In this case it is NOT USCIS that made the mistake.  If the visa was issued in the wrong name, there were two mistakes, first the Consulate and second, the immigrant who didn't get the Consulate's mistake corrected.  You will likely need to pay the I-90 fee.

[Ryan H 3,812]

Moved from IR-1/CR-1 Process & procedures to General Immigration-Related Discussion.

[cybermax 39]

37 minutes ago, pushbrk said:

Normally I would agree.  I-90 is no charge if it is a USCIS mistake.  In this case it is NOT USCIS that made the mistake.  If the visa was issued in the wrong name, there were two mistakes, first the Consulate and second, the immigrant who didn't get the Consulate's mistake corrected.  You will likely need to pay the I-90 fee.

I don't believe it's my fault. I reviewed all forms that were submitted to both USCIS and NVC (G-325, I-130, DS-260). There were no mistakes from my side.

When they asked me to review the information on the yellow package, I thought they put her middle name to the front in purpose just exactly like her name on her passport biographic page. So I didn't think it was an error.

What's more, I had gone to USCIS 2 weeks before the card was produced and was told that the mistake on her visa would be corrected on her green card when it arrived. I had him scanned all documents and he provided me an inquiry form explained the mistake clearly, he signed and dated it.

Edited July 5, 2018 by cybermax

[pushbrk 12,892]

11 minutes ago, cybermax said:

I don't believe it's my fault. I reviewed all forms that were submitted to both USCIS and NVC (G-325, I-130, DS-260). There were no mistakes from my side.

When they asked me to review the information on the yellow package, I thought they put her middle name to the front in purpose just exactly like her name on her passport biographic page. So I didn't think it was an error.

What's more, I had gone to USCIS 2 weeks before the card was produced and was told that the mistake on her visa would be corrected on her green card when it arrived. I had him scanned all documents and he provided me an inquiry form explained the mistake clearly, he signed and dated it.

If there was a "mistake on her visa" it needed to be corrected before using the visa.  "Not your mistake" is not the same thing as  USCIS mistake.  The I-90 is free if USCIS made a mistake.  USCIS did NOT make a mistake.  They issued the green card in the name on the visa.