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Case status info is not available online

By fuzzybunny123 in Removing Conditions on Residency General Discussion

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fuzzybunny123 Rookie

fuzzybunny123   1

Posted
Filed: Citizen (pnd) Timeline
Posted

Hello, 

 

I received my I-797 on June 20 (dated June 13) saying my condition is extended for 18 months. I looked up my case status online using the provided Receipt Number WACxxxxxxxxxx. But it said :

 

At this time USCIS cannot provide you with information for your case. Please contact the USCIS Contact Center at 1-800-375-5283 for additional information.

 

Does anybody know how long it take for info to be available online?

 

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geowrian Grand Master

geowrian   22,337

Posted
Filed: Lift. Cond. (pnd) Country: Philippines
 Timeline
Posted

Also try the new DHS-based website. It requires making an account and uses 2 factor authentication, but it does tend to be updated more quickly/accurately:

https://myaccount.uscis.dhs.gov/

Timelines:

ROC:

Spoiler

7/27/20: Sent forms to Dallas lockbox, 7/30/20: Received by USCIS, 8/10 NOA1 electronic notification received, 8/1/ NOA1 hard copy received

AOS:

Spoiler

AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago, 9/27/17: received by USCIS, 10/4/17: NOA1 electronic notification received, 10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received, 10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update), 1/5/18: EAD + AP mailed, 1/8/18: EAD + AP approval notice hardcopies received, 1/10/18: EAD + AP received

9/5/18: Interview scheduled notice, 10/17/18: Interview

10/24/18: Green card produced notice, 10/25/18: Formal approval, 10/31/18: Green card received

K-1:

Spoiler

I-129F

12/1/16: sent, 12/14/16: NOA1 hard copy received, 3/10/17: RFE (IMB verification), 3/22/17: RFE response received

3/24/17: Approved! , 3/30/17: NOA2 hard copy received

 

NVC

4/6/2017: Received, 4/12/2017: Sent to Riyadh embassy, 4/16/2017: Case received at Riyadh embassy, 4/21/2017: Request case transfer to Manila, approved 4/24/2017

 

K-1

5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE

 

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fuzzybunny123 Rookie

fuzzybunny123   1

Posted
Filed: Citizen (pnd) Timeline
  • Author
Posted
8 minutes ago, geowrian said:

Also try the new DHS-based website. It requires making an account and uses 2 factor authentication, but it does tend to be updated more quickly/accurately:

https://myaccount.uscis.dhs.gov/

Thank you so much! In the Verify your identity, they ask for DOS ID Number, Do you know what it is by any chance? Is it the Receipt Number? 

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geowrian Grand Master

geowrian   22,337

Posted
Filed: Lift. Cond. (pnd) Country: Philippines
 Timeline
Posted
9 hours ago, kngan said:

Thank you so much! In the Verify your identity, they ask for DOS ID Number, Do you know what it is by any chance? Is it the Receipt Number? 

Unfortunately, I do not. I tried it with a new account here but it didn't take the receipt number. I was not required to enter this, though...just logging back in took me to the dashboard and let me add the cases there.

Timelines:

ROC:

Spoiler

7/27/20: Sent forms to Dallas lockbox, 7/30/20: Received by USCIS, 8/10 NOA1 electronic notification received, 8/1/ NOA1 hard copy received

AOS:

Spoiler

AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago, 9/27/17: received by USCIS, 10/4/17: NOA1 electronic notification received, 10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received, 10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update), 1/5/18: EAD + AP mailed, 1/8/18: EAD + AP approval notice hardcopies received, 1/10/18: EAD + AP received

9/5/18: Interview scheduled notice, 10/17/18: Interview

10/24/18: Green card produced notice, 10/25/18: Formal approval, 10/31/18: Green card received

K-1:

Spoiler

I-129F

12/1/16: sent, 12/14/16: NOA1 hard copy received, 3/10/17: RFE (IMB verification), 3/22/17: RFE response received

3/24/17: Approved! , 3/30/17: NOA2 hard copy received

 

NVC

4/6/2017: Received, 4/12/2017: Sent to Riyadh embassy, 4/16/2017: Case received at Riyadh embassy, 4/21/2017: Request case transfer to Manila, approved 4/24/2017

 

K-1

5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE

 

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Scandi Mentor

Scandi   4,166

Posted
Filed: K-1 Visa Country: Sweden
 Timeline
Posted

Wait for your biometrics letter and use the receipt number that is on that letter instead.

K-1: 12-22-2015 - 09-07-2016

AP: 12-20-2016 - 04-07-2017

EAD: 01-18-2017 - 05-30-2017

AOS: 12-20-2016 - 07-26-2017

ROC: 04-22-2019 - 04-22-2020
Naturalization: 05-01-2020 - 03-16-2021

U.S. passport: 03-30-2021 - 05-08-2021

En livstid i krig. Göteborg killed it. Epic:
https://www.youtube.com/watch?v=WBs3G1PvyfM&ab_channel=Sabaton

 

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  • 3 weeks later...
philw Rookie

philw   0

Posted
Filed: K-1 Visa Country: United Kingdom
 Timeline
Posted

hi all, similar situation and i was advised to wait for biometrics  .Anyone know how long in general (denver) it takes to receive a biometrics  appointment letter.

Tia

phil

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  • 2 weeks later...
Cielle.Cielle Apprentice

Cielle.Cielle   4

Posted
Filed: Citizen (pnd) Country: New Zealand
 Timeline
Posted
21 minutes ago, asdfzc said:

same here but Its my N400 application. I complete everything just wait for interview to be scheduled. Anyone has the same situation? 

 

Me! for my N400 also. Last time I checked a few weeks ago I got the "we are processing your case and have no updates". Now it's "USCIS cannot provide updates on your case at this time". Hmm.

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cococandy Contributor

cococandy   12

Posted
Filed: Citizen (pnd) Timeline
Posted
1 hour ago, asdfzc said:

same here but Its my N400 application. I complete everything just wait for interview to be scheduled. Anyone has the same situation? 

Me too. I completed background check in June and am waiting for interview. I got the same error as well. Do you know your local office average processing time for N400?

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asdfzc Contributor

asdfzc   6

Posted
Timeline
Posted
3 hours ago, cococandy said:

Me too. I completed background check in June and am waiting for interview. I got the same error as well. Do you know your local office average processing time for N400?

under my account, it said 8 months ( was 11months, then 10, then 9 months), it has changed monthly so I dont trust that number. 

 

I am combo N400 and N751, I located in LA

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  • 2 weeks later...
Trung Pham Rookie

Trung Pham   0

Posted
Filed: AOS (pnd) Country: Vietnam
 Timeline
Posted
On 7/30/2018 at 4:55 PM, asdfzc said:

under my account, it said 8 months ( was 11months, then 10, then 9 months), it has changed monthly so I dont trust that number. 

 

I am combo N400 and N751, I located in LA

 

 

On 7/30/2018 at 4:55 PM, asdfzc said:

under my account, it said 8 months ( was 11months, then 10, then 9 months), it has changed monthly so I dont trust that number. 

 

I am combo N400 and N751, I located in LA

 

I am combo too, after getting " USCIS canot provide you with information ......." I have a phone to 8003755283 as instruction, the answer is " your case is in the normal process, " and " all thing you have to do is waiting"

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