Help with Verifying Address on the IRS Get Transcripts Portal

[tryingtogethome 0]

Okay, I'm hoping someone on here has solved this riddle. It appears the IRS wants to make our lives miserable and literally makes "0" effort to help resolve this. For those of us that file US taxes while living overseas, we put our NON US address on the tax return. Now, in order to login to the IRS online transcript request portal (https://www.irs.gov/individuals/get-transcript), you need to provide your name, birthdate, SSN, filing status, and address as it matches to the most recent tax return. 

 

The issue, which can be found all over the internet (with no solution, as far as I have found), appears to be how the IRS inputs your address into their system. They don't store it in the same way you provide it. From my research, it appears they use USPS's tool or something similar to "cleanse" the address and store, which is why even people in the US have trouble accessing, even though they input the address as it appears on their tax return. For international addresses, I have no idea what they are doing. And after speaking with multiple IRS agents through their international desk, they also admit that most people can't appear to authenticate, and they give no help other than telling you that they dont have access to the system where the address is stored, so they cannot verify for you. They can give you your address which is the one on your most recent tax return, but can't tell you how it's formatted for you to properly enter into the form. This entire process is completely ridiculous. And the fact that the IRS agents in the customer service center, cannot help, says it all. 

 

So, how does one go about gaining access to the online portal. And before you advise me to just call and request paper copies. I did that as well. They told me it would arrive in 5-7 working days, it's been weeks. My guess is, if they can't manage a simple address verification login system, I highly doubt they will know how to send out properly address international mail. Outside of the US, is probably like a different planet to them.  So I'm hoping to find someone on here that has in fact had luck to add their address and have it authenticated, so that they could download their tax transcripts. I figure this forum would be the best chances of finding that answer. 

 

I have an address which is an apartment, so that may also make things more difficult to figure out the correct format. However, I have literally tired more than 25 combinations of city, state, etc. Even in the formats the IRS agent said she can see the address stored as. Nothing works, and after 6 or so attempts, you are logged out for 24 hrs and then you get the pleasure of trying all over again. And the IRS wonders why people hate them. This is extremely stressful, and you can see college students (in addition to people trying to get visas), all over the internet unable to log in and need these transcripts for critical things like visa, college entrance approvals, etc. This is awful. 

[Ryan H 3,812]

Moved from IR-1/CR-1 Process & Procedures to Tax & Finances During US Immigration forum; topic is about obtaining tax transcripts from the IRS.