NOA1 problems

[Nevad@ 26]

Hi all! We received our text message on April 4 that our case has been received, but the physical copy has not made it to us yet. USCIS website recommended to call if the NOA1 is not received by April 27 so we did, and their answer was '"you will get a response from us within 30 days".  my fiance thinks it means that we got 30 more days added to our waiting period... is that possible? 

 

Generally, when NOA1 is not received or is late does it freeze the process? 

We had no address change, and also from my understanding, when something is wrong with the application they just send the package back and don't send a text that the case is received. Am I right? 

Than you so much for help!

[Naes 12,205]

1 minute ago, Nevad@ said:

Hi all! We received our text message on April 4 that our case has been received, but the physical copy has not made it to us yet. USCIS website recommended to call if the NOA1 is not received by April 27 so we did, and their answer was '"you will get a response from us within 30 days".  my fiance thinks it means that we got 30 more days added to our waiting period... is that possible? 

 

Generally, when NOA1 is not received or is late does it freeze the process? 

We had no address change, and also from my understanding, when something is wrong with the application they just send the package back and don't send a text that the case is received. Am I right? 

Than you so much for help!

no, your noa1 date won't change. so no it won't add to your wait.

it does not freeze the process because you already received your number. 

 

when something is wrong, yes it will just be rejected. when you go to USCIS website what does it show? if it says case received then your case is received on the date it says, and nothing will change that.

Edited May 3, 2018 by Naes

[Nevad@ 26]

2 minutes ago, Naes said:

no, your noa1 date won't change. so no it won't add to your wait.

it does not freeze the process because you already received your number. 

 

when something is wrong, yes it will just be rejected. when you go to USCIS website what does it show? if it says case received then your case is received on the date it says, and nothing will change that.

Thank you, Naes. How do we check that? When I enter the case number it redirects me to a different page with processing times. 

[Naes 12,205]

22 minutes ago, Nevad@ said:

Thank you, Naes. How do we check that? When I enter the case number it redirects me to a different page with processing times. 

Go to uscis website. Go to check status. Put your wac number. Start with WAC1890... and put the full number

 

https://egov.uscis.gov/casestatus/landing.do

[Nevad@ 26]

21 minutes ago, Naes said:

Go to uscis website. Go to check status. Put your wac number. Start with WAC1890... and put the full number

 

https://egov.uscis.gov/casestatus/landing.do

Oh Lord, here it says our case was received on march 28th and that they have sent the receipt of how they will process the case.  I am kinda confused

[Naes 12,205]

8 minutes ago, Nevad@ said:

Oh Lord, here it says our case was received on march 28th and that they have sent the receipt of how they will process the case.  I am kinda confused

So they gave you your wac and it is received, but you didn't get the hard copy. They must also say there, if you don't get your hard copy by ... date you should contact them.

So, contact them

[Nevad@ 26]

18 minutes ago, Naes said:

So they gave you your wac and it is received, but you didn't get the hard copy. They must also say there, if you don't get your hard copy by ... date you should contact them.

So, contact them

Thanks so much for guiding Naes! I really appreciate it, I just checked with my fiance - he has seen that case status that's why he contacted them, and their answer was 'you ll get a response from us within 30 days".