Is it normal that 2go will use a prepaid number to contact the passport holder?

[Jemilyn 159]

Hi there just want to ask is it normal the way 2go MOA contacted me in prepaid number? i mean i thought they will use a certain number like my cousin she received a message from “ 2go express” sender and “ traveldocs” sender

 

Mine just a  local number i am thinking it might be a scam 😂 

[Hank_ 9,174]

43 minutes ago, Jemilyn said:

Hi there just want to ask is it normal the way 2go MOA contacted me in prepaid number? i mean i thought they will use a certain number like my cousin she received a message from “ 2go express” sender and “ traveldocs” sender

 

Mine just a  local number i am thinking it might be a scam 😂 

It may be the delivery driver using his phone .  

But if it is a call from a 2GO official yes it should show 2GO

 

And yes always be alert to scammer types... 

[AndreaPerkins 15]

5 hours ago, Jemilyn said:

Hi there just want to ask is it normal the way 2go MOA contacted me in prepaid number? i mean i thought they will use a certain number like my cousin she received a message from “ 2go express” sender and “ traveldocs” sender

 

Mine just a  local number i am thinking it might be a scam 😂 

Is the prepaid number +63 935 446 9845?

 

You can verify the status by sending your passport number as the SUBJECT and email to passportstatus@ustraveldocs.com

 

If you receive an automated reply that says "Not Delivered," then your passport is already ready for pick-up at the 2GO branch you selected.

 

Prior to "Not delivered," the status would be "Transit from post."

 

Edited April 23, 2018 by AndreaPerkins

[Jemilyn 159]

2 hours ago, AndreaPerkins said:

Is the prepaid number +63 935 446 9845?

 

You can verify the status by sending your passport number as the SUBJECT and email to passportstatus@ustraveldocs.com

 

If you receive an automated reply that says "Not Delivered," then your passport is already ready for pick-up at the 2GO branch you selected.

 

Prior to "Not delivered," the status would be "Transit from post."

 

yes it’s the same number contacted me... ok thanks for that i will going to do it 😊 thank you everyone