USCIS “cannot provide info on your case”??

[Track13 35]

We filed AOS for my husband from a K1 visa on July 21, 2017. In October 2017, our case status changed to “your case is ready to be scheduled for an interview.” It very recently changed to this. I am worried something is wrong, like maybe our interview notice got lost in the mail. Has anyone gotten a case update like this??

Edited April 21, 2018 by Track13

[Marzena & Stephen 544]

41 minutes ago, Track13 said:

We filed AOS for my husband from a K1 visa on July 21, 2017. In October 2017, our case status changed to “your case is ready to be scheduled for an interview.” It very recently changed to this. I am worried something is wrong, like maybe our interview notice got lost in the mail. Has anyone gotten a case update like this??

Dont worry it's happening to a ton of us

Some people say it's a glitch and it wont change back until they schedule your interview ...

And others are saying it's because they are working on our case but i doubt that as my city of chicago takes 11 to 32 months and my case has only been active 4 months so I think it's just a glitch. Its very very common!!!

Edited April 21, 2018 by Marzena & Stephen

[Marzena & Stephen 544]

@Track13

Also you may want to try out the new website. Its alot more specific and better than the online case tracker you just have to sign up. On that website my case tracker for aos is still at ready to schedule an interview.

 

https://myaccount.uscis.dhs.gov

[Lea8 0]

Hi, 

I received the same message as yours. 

[KatieAndNaimah 108]

On 4/21/2018 at 2:18 PM, Marzena & Stephen said:

@Track13

Also you may want to try out the new website. Its alot more specific and better than the online case tracker you just have to sign up. On that website my case tracker for aos is still at ready to schedule an interview.

 

https://myaccount.uscis.dhs.gov

Checking the new site is what worked for me, thanks!