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Jon&Anna Apprentice

Jon&Anna   3

Posted
Filed: K-1 Visa Country: Singapore
 Timeline
Posted

My wife and I submitted her k1 and k2 AOS applications in November. The last update was in January and said the cases are waiting to be scheduled for interviews. We checked the cases online today and neither case number, for the k1 and k2, can be found. We called the USCIS phone number and typed in the case numbers to check their status. Both case numbers couldn't be found again. My wife's EAD case number still works when checking the status but the AOS case numbers can't be found. Has anyone experienced this situation? Thanks

Wisconsinbly Contributor

Wisconsinbly   46

Posted
Filed: K-1 Visa Country: Russia
 Timeline
Posted

What exactly does it say when you try tracking your case on the website? "Case cannot be found"?

 

After reading your post, I tried checking my case, and for I-485 it said:

"Validation error. You must correct the following errors before proceeding: User-defined error."

 

It only appeared today. When I checked it yesterday, it was fine; it said that they got our response to the RFIE.

 

For my EAD and AP, though, it still says "Case was received".

 

Try googling the specific wording of the error you get here on Visajourney. I've found a lot of people have experienced the error I'm getting.

K-1:
Spoiler

03/16/2016 - 129-F filed at Dallas Lockbox

03/19/2016 - Delivered at the Dallas Lockbox

03/25/2016 - NOA1 (Text message and email)

03/31/2016 - NOA1 hard copy in the mail with a Notice date 03/24/2016

06/10/2016 - NOA2!!! (no text or email) The approval took 78 days from NOA1

06/16/2016 - NOA2 hard copy received in the mail

07/13/2016 - Case received at NVC

07/20/2016 - Case number assigned at NVC (didn't call them, got a letter in the mail from NVC!)

08/03/2016 - Case received by US Embassy in Moscow

09/15/2016 - Medical. I'm healthy as a horse!

09/16/2016 - Interview. APPROVED! Review is submitted

09/23/2016 - Visa in hand

10/15/2016 - POE Chicago! Pretty smooth. Review is submitted

10/31/2016 - Applied for SSN

11/05/2016 - SS card in the mail!

12/15/2016 - We got married

 

 
AOS:
Spoiler

12/01/2017 - AOS, EAD, AP filed

12/07/2017 - NOA1 in the mail
12/29/2017 - Biometrics (it was a breeze!)
01/05/2018 - RFIE
03/16/2018 - reply to RFIE mailed; received by USCIS on 03/19/2018.
04/06/2018 - EAD & AP approved.
04/12/2018 - EAD & AP combo card received.
06/27/2018 - Interview scheduled. But we couldn't make it that day, so we called USCIS and then sent a letter to local office to re-schedule; it was granted.
08/29/2018 - Interview re-scheduled. Approved on the spot!!! They did not ask why we didn't apply for AOS right after getting married. Review in Milwaukee USCIS office submitted
09/06/2018 - Green card in hand! It took 279 days to get it, but could've been sooner if not for the RFIE and re-scheduling of interview.

 

 
ROC:
6/10/2020 - I-751 filed. Biometrics were waived.
3/19/2021 - RFE
5/20/2021 - sent a reply for the RFE
6/29/2021 - case transferred to National Benefits Center
8/30/2022 - case status updated to "Ready to be scheduled for an interview".
12/07/2021 - divorce granted (we had been having issues and the marriage didn't survive). I asked to switch my petition to Divorce Waiver and sent the request off along with my reply to the RFE.
05/31/2023 - case was updated at some point to show that my biometrics were taken (they re-used the ones I provided at AOS) and on this date, status update to "Ready to be scheduled for an interview" again.
No more updates were made; I assume this case was approved as I received my citizenship.
 
Citizenship:
2/5/2024 - filed N400 online under the 5-year rule (with pending I-751).
2/9/2024 - Interview scheduled for the end of March! The fastest I ever got anything updated! Not sure if it's a combo interview or not. Following advice here, I uploaded a simple Word doc asking to waive the ROC interview or do a combo.
3/27/2024 - Interview. It was a combo interview of both ROC and 400-N. I passed the test, but a decision could not be made as the officer had to review my 2-inch-thick ROC case file.
4/8/2024 - online status got updated that an Oath Ceremony was scheduled and that they mailed me the notice! I got it in the mail 8 days later.
5/9/2024 - Oath Ceremony. I am a U.S. citizen!!!
Jon&Anna Apprentice

Jon&Anna   3

Posted
Filed: K-1 Visa Country: Singapore
 Timeline
  • Author
Posted

Yes, that is the same error that I received online. When I called uscis, the automated system said my case could not be found. Maybe their system is down for certain people. My wife's friend checked her aos case tonight and she had no errors. 

Marieke H Proficient

Marieke H   2,523

Posted
Filed: Lift. Cond. (apr) Country: Netherlands
 Timeline
Posted

USCIS posted on their Facebook page that their online tools would be unavailable today. Maintenance should have been done by 6pm Eastern Time today, but maybe it took a bit longer? I'd try again tomorrow. Good luck!

Wisconsinbly Contributor

Wisconsinbly   46

Posted
Filed: K-1 Visa Country: Russia
 Timeline
Posted

So, yesterday I got a notice in the mail that my EAD and AP were approved. And when I checked those cases' statuses online, it changed from "Your case was received" to "Your case was approved". The status for my I-495 is still giving me the same error though.

 

SO, I'm not saying the two things are related in any way, but when I googled that error on Visajourney, another member experienced the same thing: they had an error like that for a bit and then they got an interview notice in the mail. So keep checking your mail, who knows. ☺

K-1:
Spoiler

03/16/2016 - 129-F filed at Dallas Lockbox

03/19/2016 - Delivered at the Dallas Lockbox

03/25/2016 - NOA1 (Text message and email)

03/31/2016 - NOA1 hard copy in the mail with a Notice date 03/24/2016

06/10/2016 - NOA2!!! (no text or email) The approval took 78 days from NOA1

06/16/2016 - NOA2 hard copy received in the mail

07/13/2016 - Case received at NVC

07/20/2016 - Case number assigned at NVC (didn't call them, got a letter in the mail from NVC!)

08/03/2016 - Case received by US Embassy in Moscow

09/15/2016 - Medical. I'm healthy as a horse!

09/16/2016 - Interview. APPROVED! Review is submitted

09/23/2016 - Visa in hand

10/15/2016 - POE Chicago! Pretty smooth. Review is submitted

10/31/2016 - Applied for SSN

11/05/2016 - SS card in the mail!

12/15/2016 - We got married

 

 
AOS:
Spoiler

12/01/2017 - AOS, EAD, AP filed

12/07/2017 - NOA1 in the mail
12/29/2017 - Biometrics (it was a breeze!)
01/05/2018 - RFIE
03/16/2018 - reply to RFIE mailed; received by USCIS on 03/19/2018.
04/06/2018 - EAD & AP approved.
04/12/2018 - EAD & AP combo card received.
06/27/2018 - Interview scheduled. But we couldn't make it that day, so we called USCIS and then sent a letter to local office to re-schedule; it was granted.
08/29/2018 - Interview re-scheduled. Approved on the spot!!! They did not ask why we didn't apply for AOS right after getting married. Review in Milwaukee USCIS office submitted
09/06/2018 - Green card in hand! It took 279 days to get it, but could've been sooner if not for the RFIE and re-scheduling of interview.

 

 
ROC:
6/10/2020 - I-751 filed. Biometrics were waived.
3/19/2021 - RFE
5/20/2021 - sent a reply for the RFE
6/29/2021 - case transferred to National Benefits Center
8/30/2022 - case status updated to "Ready to be scheduled for an interview".
12/07/2021 - divorce granted (we had been having issues and the marriage didn't survive). I asked to switch my petition to Divorce Waiver and sent the request off along with my reply to the RFE.
05/31/2023 - case was updated at some point to show that my biometrics were taken (they re-used the ones I provided at AOS) and on this date, status update to "Ready to be scheduled for an interview" again.
No more updates were made; I assume this case was approved as I received my citizenship.
 
Citizenship:
2/5/2024 - filed N400 online under the 5-year rule (with pending I-751).
2/9/2024 - Interview scheduled for the end of March! The fastest I ever got anything updated! Not sure if it's a combo interview or not. Following advice here, I uploaded a simple Word doc asking to waive the ROC interview or do a combo.
3/27/2024 - Interview. It was a combo interview of both ROC and 400-N. I passed the test, but a decision could not be made as the officer had to review my 2-inch-thick ROC case file.
4/8/2024 - online status got updated that an Oath Ceremony was scheduled and that they mailed me the notice! I got it in the mail 8 days later.
5/9/2024 - Oath Ceremony. I am a U.S. citizen!!!
GioRod Enthusiast

GioRod   69

Posted
Filed: AOS (pnd) Country: Dominican Republic
 Timeline
Posted (edited)
On ‎4‎/‎10‎/‎2018 at 10:47 PM, Wisconsinbly said:

So, yesterday I got a notice in the mail that my EAD and AP were approved. And when I checked those cases' statuses online, it changed from "Your case was received" to "Your case was approved". The status for my I-495 is still giving me the same error though.

 

SO, I'm not saying the two things are related in any way, but when I googled that error on Visajourney, another member experienced the same thing: they had an error like that for a bit and then they got an interview notice in the mail. So keep checking your mail, who knows. ☺

You should call and speak to a tier 2 officer skip putting in the case number hit # 2 until it goes to operator happen to me and a lot of January filers. I got the same validation error its a glitch in the system that is unfixable. When I I spoke to the tier 2 officer they checked my case and told me they are requesting my wife for interview. Hopes this helps and you get good news.

Edited by GioRod
GioRod Enthusiast

GioRod   69

Posted
Filed: AOS (pnd) Country: Dominican Republic
 Timeline
Posted
On ‎4‎/‎8‎/‎2018 at 8:12 PM, Jon&Anna said:

Yes, that is the same error that I received online. When I called uscis, the automated system said my case could not be found. Maybe their system is down for certain people. My wife's friend checked her aos case tonight and she had no errors. 

You should call and speak to a tier 2 officer skip putting in the case number hit # 2 until it goes to operator happen to me and a lot of January filers. I got the same validation error its a glitch in the system that is unfixable at the moment . When I I spoke to the tier 2 officer they checked my case and told me they are requesting my wife for interview. Hope this helps and you get some good news.

  • 4 weeks later...
Itssimons Collaborator

Itssimons   122

Posted
Filed: K-1 Visa Country: Cayman Islands
 Timeline
Posted

Hi there, glad to join this thread. I’ve been having the  “user-defined error(s)” for a month now and counting. My priority date is Feb 02. The last time my case updated was when USCIS acknowledged receipt of my response to their RFIE that’s on March 22nd. I did however called USCIS and the Second officer told me my case is in queue to be scheduled for an interview at USCIS Norfolk application support center, Virginia, but not sure when. This can be really frustrating given all the long wait here and joblessness for close to 6 months now. For those with the same issues, could you please give share any update you’ve had on your cases? Thanks!

 
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